Category Archives: social dynamics

Manufacturing Taste

In a comment to my rant on naysaying, Carl Dyke posted the following link (to a Josh Ellis piece from 2003):

Mindjack – Taste Tribes

The piece itself is rather unremarkable. Although, it does contain comments about a few things which became important topics in the meantime such as recommendation systems and the importance of music listeners for individual artists. I’m not too concerned about the piece and I realize it’s “nothing new.” It mostly made me think about a number of things about which I’ve been meaning to blog.

I could react to the use of the term “tribe.” And there are obvious things to say in terms of social groups (family resemblance, community of experience, community of practice, communitas, homogamy, in-group knowledge, social network analysis, etc.).

But I guess my take is at the same time more personal and more cultural.

Contrary to what my Facebook profile may lead some people to believe, I am not a fan of anything or anyone. I’m not saying that I don’t like things or people. I do. In fact, I pretty much like everyone. But fandom isn’t my thing. Neither is fanboyism. So I don’t relate so well to Ellis’s description of networks based on appreciation of a band. Sure, in the past, I’ve participated in similar groups, such as online discussions about one of my favorite tv shows (which still has a fairly active online fanbase). And I did join several Facebook groups about things or people I like. But my personal attitude makes me react rather negatively to fanclubs and the kind of “taste-based community” Ellis so regrettably called “taste tribes.”

Nobody’s fault but my own. I just feel these groups tend to be too restrictive, too inward-looking and, well, too opinion-based.

I’m too much of a social butterfly to spend much time in any one of these groups. My engagement to a group of people can run deeply and my allegiance and faithfulness are sometimes rather strong. But I don’t like to restrict myself to certain groups.

Maybe I’m an “alpha socialiser” after all.

The cultural dimension also seems quite important to me, but it’s harder to explain without giving off the wrong signals. Not only do I react to what I perceive to be abuses of “pop culture references” (in part because I find them exclusionary), but I perceive a kind of culturally significant attachment to individual “cultural items” (“media,” as Ellis seems to call them) in “English-speaking North American popular culture.” I’m not saying that this tendency doesn’t exist in any other context. In fact, it’s likely a dimension of any “popular culture.” But this tendency is quite foreign to me. The fact that I conceive of myself as an outside observer to popular culture makes me associate the tendency with the common habits shared by a group I’m not a member of.

I’m sure I’ll post again about this. But my guess is that somewhat shorter blog entries encourage more discussion. Given the increasing number of comments I’m getting, it might be cool to tap my readership’s insight a bit more. One thing I’ve often noticed is that my more knee-jerk posts are often more effective.

So here goes.

Banality of Heroism

Wow! I’m speechless!

Open Source » Blog Archive » The Banality of Evil, Part II

Continue reading Banality of Heroism

Individualism, Freedom, and Food

A surprisingly superficial podcast episode on what could have been a very deep subject.

Open Source » Blog Archive » The End of Free Will?

start a conversation about manipulation, persuasion and freedom from choice

To summarize the main issue of that episode: is marketing and "upselling" by restaurant chains undermining the individual freedom to choose quality food? Apparently simple a question, but billed as much more than that.

Maybe they refrained from delving deeper into any of those issues because philosophical discussions, perhaps aesthetic ones especially, are off limits in "polite company" in U.S. media. Too bad.

Actually, I’m genuinely disappointed. Not necessarily because restaurant chains are very important an issue for me (in Montreal, they don’t seem to have the exact same type of impact and I love to cook). But because the show’s participants all came very close to saying very important things about individualism, food, and freedom. The first two are too rarely discussed, IMHO, and the third could have been the "hook" to discuss the other two.

Ah, well…

If you want to know more about my thoughts on this podcast episode, check out some of the tags below.

Alcohol Marketing, Craft Beer, and Responsible Drinking

[UPDATE: Press release. Much clearer than the Hour article…]

This could potentially be big for craft beer. A code of ethics for alcohol adverts.

Hour.ca – News – Alcohol marketing becomes ethical

A bit like video game manufacturer who propose rating systems for their own games, members of the alcoholic beverage industry in Quebec are trying to regulate their own advertising practises. According to the article:

Under the new code, the following has been forbidden:

  • Using alcohol content as a sales argument
  • Associating alcohol with violent or asocial behaviour, or with illicit drugs
  • Sexism or the association of the product with sexual performance, sexual attraction or popularity
  • Implications that the product improves physical or intellectual capacities, or has health benefits
  • Encouraging drinking games or excessive drinking
  • Making the product particularly attractive to people under 18
  • Showing images of people who look younger than 25
  • Showing disrespect for those who choose not to drink

By proposing such a code of ethics, the industry may possibly bypass government regulation. It also shows that its members are willing to go some distance in changing their practises.

Educ’alcool‘s message, associating responsible (moderate) drinking with taste, is well-established in Quebec culture and this code goes in the same line. By contrast, in the U.S., advocacy for responsible drinking is criticized by academics and health specialists. IMHO, this criticism has the effect of encouraging younger people to binge drink, with sad consequences. Educ’alcool and Quebec’s alcoholic beverage industry are probably trying to avoid such a situation. Although it might sound counter-intuitive, binge drinking is not beneficial to their bottom line. After all, nobody wants to get sued for the death of any of consumers.

The main apparent target of this code is beer advertising, especially on television. While Quebec has its share of beer ads with scantily clad women, even ads for some of InBev’s Labatt products are somewhat more subtle. In fact, the French-speaking versions of commercials for Labatt bleue have, over the years, represented an alternative to the typical "beer gets you laid" message. As typical of Quebec culture, these ads have used humour to carry their message, often with puns and other word play. For instance, one of the most recent ads uses a zeugma and the names of several parts of Quebec (strengthening the association between the beer and Quebec cultural identity). It also describes the beer in its association with food.

Which brings me to the interesting point about craft beer. While beer advertisement is typically full of what this new code of ethics seeks to prohibit, craft beer positions itself in exactly the same line as Educ’alcool and this code of ethics: taste and responsible drinking. The only television ads I’ve seen for craft beer were made by Boston Beer company for their Samuel Adams products. These ads usually emphasize the brewing craft itself and have been discussed by many members of the craft beer crowd. An important point is that they’re quite effective at delivering the message about taste, quality, sophistication, and responsibility. (Actually, I wore a Samuel Adams t-shirt yesterday, after reading about the new code of ethics. Didn’t even notice the possible connection!)

Any craft beer person will argue that craft beer always wins on taste. So if the new marketing message needs to focus on taste, craft beer wins.

It’s quite striking that the code of ethics mentions people looking older than 25. IMHO, it’s overstating the case a bit. IMHO, nothing is to be gained by avoiding the portrayal of members of the 18-25yo age bracket in advertising for responsible drinking. This demographic is not only very important for the alcohol industry but it’s one which should be targeted by the responsible drinking movement. Educ’alcool does target people who are even younger than that, so that they "do the right thing" once they’re old enough to drink, but there’s no reason to let people down once they start drinking. Eighteen-year-olds are not only learning the value of responsible drinking, they’re integrating responsible drinking in their social lives. And they’re learning how to taste alcoholic beverages.

Apart from age, characteristics of craft beer people are usually the same as those of the target market for beer in general. But their emphasis is really: taste, distinctiveness, sophistication, and responsibility. Again, perfect for the new type of ads.

Speaking of beer marketing, the issue of Montreal’s Hour indie weekly also has a piece on the importance of beer sponsorships for the success of events in the city. Coincidence?

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Music, Food, Industries, Piracy

000ady6y (PNG Image, 200×125 pixels)

Noticed it in Steal This Film. A very appropriate message. Process over product. Music is not a commodity. Food does not grow on profits.

Blogged with Flock

“Defending” Mailing-Lists (Draft)

[Should edit this heavily. At some point. If time allows. It’s already somewhat on the long side of things…]

Been on hundreds of mailing-lists during the last thirteen years. Yes, literally.
All sorts of distribution lists, listservs, Yahoo! Groups, listprocs, Google Groups, majordomos, announcement lists, etc. Lists about community projects (ilesansfil.org, BiscuitChinois.net, AcadieUrbaine.net…), academic disciplines (linguist-list, Anthro-L, SEM-L…), open-source projects (BibDesk.sf.net, StrangebrewJava.sf.net…), commercial software (OmniOutliner-Users, EccoPro…), hobbies (MontreAlers.ca, SweetMarias.com…), communities (Causerie, MaliNet…), online stores (CalabashMusic.com, SAQ.com…). The list goes on and on.
Those who assume that “email is dead” probably give little consideration to mailing-lists. To them, mailing-lists may easily be replaced by Web-based forum- or blog-style comment systems. Yet, to me, and despite all the hype about what Tim O’Reilly calls “Web 2.0,” mailing-lists are one of the most interesting things happening online. Yes, even today. Maybe they’re not really here to stay but mailing-lists have yet to be replaced by “better” technology.

Mailing-lists are based on simple technology and vary greatly in the way such technology may be implemented on each list. Several announcement lists are quite similar in effect to XML-based syndication (RSS and Atom). You get a message anytime new content is added (for instance, on BorowitzReport.com or MarkFiore.com). Others are very interactive and dynamic, with dozens of people sending each other messages throughout the day (Members of Barleyment are part of one such list). In either case, a mailreader (Eudora, Thunderbird, Mail.app, Entourage, Outlook…) is a very convenient “aggregator” as list messages can be checked quite regularly, may be routed in different folders automatically or manually, are easy to label and archive, and use relatively little bandwidth or disk space (though my current mail folder weighs in at about 5GB and doesn’t include all of my mailing-list content for even the last five years).
On more interactive mailing-lists, using a mailreader is even more beneficial because mail editors are usually much more efficient than browser- or Web-based editors, especially when replying to somebody else’s comments. Furthermore, editing list posts in a mailreader makes it easy to archive and search their contents in a centralized place. On several occasions, looking through my list archives for my own submissions or those of others has been a very efficient way to find information and put it in its proper context.

Contrary to Web-based content, mailing-lists are not usually about getting larger audiences. While some list subscription numbers are rather impressive, many mailing-lists give more value to what happens on-list and off-list between listmembers than to the possibility of getting advertisement monies. As such, mailing-lists are much less likely to get hyped than Web-based “social” projects. Yet mailing-lists are often where important things are really happening online.

In some ways, mailing-lists are “push technology” done right (anybody remember the hype surrounding PointCast? Anybody believes PointCast had that much impact?).
Some mailing-lists (Humanist, HomeBrew Digest) have long histories and their archives are among the most valuable sources of online information.

Much mailing-list traffic is made of threads. Threads have lives of their own, often splitting in multiple subthreads and follow-ups. As such, they do look like comments on a Web forum or blog, but are quite possibly more fluid. This fluidity might imply a lower “signal to noise ratio” in some cases as off-topic messages multiply, but some of the more open mailing-lists greatly benefit from the “stream of consciousness” effect of having threads develop in different directions.

Many mailing-lists are really about building communities. Though blogs and “social networking” sites are seen as community-builders, mailing-lists are, in my humble opinion, more efficient ways to build stronger and longer-lasting online communities.
Although subscribing to a mailing-list is almost as easy a process as subscribing to an XML-based “feed” (RSS or Atom), becoming a listmember is often an easy way to fully integrate a community. It’s common practise, on many interactive mailing-lists, to introduce yourself as soon as you subscribe to a list or before you start posting queries. Responses to these introductions are typically welcoming and often generate interesting discussions. On some of the more personal mailing-lists, unsubscribing to a list may also be an interesting process as people’s parting words can be quite revealing.
Mailing-lists often emulate societies as group dynamics grow from the meeting of individual personalities. Contrary to blogs, mailing-lists are often based on large numbers of “authors” and “replies” have the same status as “posts.”
Members of mailing-lists often develop long-lasting relationships. This is especially obvious on the more personal lists where members will go to great lengths to visit each other. But even academic mailing-lists often give way to important collaborations between members. In some ways, listmembers know each other on a deeper level than comment writers on Web-based content.
Even more important than list posts, listmembers interact through private messages. Yes, like many might do on “social” sites. The difference here is in the transition from list to private communication which, though not strictly codified, often follows interesting lines. Because listmembers form a specific group (however open and large that group may be), those who interact through private messages already have the possibility to refer to a shared “history,” especially if both of them have been active members of the list for a significant amount of time. Similar processes have been happening on some IRC channels, chatrooms, MMPORPGs, and in some blogging communities but private interactions stemming from mailing-lists tend, in my experience, to be broader-reaching than other forms of online communication.

None of this is meant to say that mailing-lists are the only “cool” thing happening online. In fact, the claim is that mailing-lists are simply more useful than “cool.” The hope isn’t to have mailing-lists remain what they currently are, but for mailing-lists to transform and integrate into other online technologies. For instance, a few Web forum commenting systems send detailed notifications when new messages are added in a thread. This could be improved by allowing replies to these notification messages as an easy way to post Web comments. Mailreader could greatly improve their handling of mailing-lists as, to this day, none of them seems to even facilitate the distinction between a list address and a personal address. While some scripts exist to facilitate the creation of separate folders for different mailing-lists, mailing-list content often remains difficult to distinguish from private messages. List messages received in digest formats are “unpacked” by only a few mailreaders. Threaded mailreading (in Gmail, Mail.app, and Thunderbird) has improved over the years but is still imperfect. Mailing-list software has come a long way but much more could be done in terms of archiving and repurposing list content.

Ah, well…