Category Archives: groupthink

Yoga and Community in Contemporary North America

Last night, Matthew Remski’s chapter on yoga “culture” served as the basis for a conversation on yoga and communities. Roseanne Harvey had invited some panelists and like-minded people to join her at Andrew Gordon Middleton’s and Michael O’Brien’s Studio Flow Space in Verdun.

After the conversation, I started reading Remski’s chapter in 21st Century Yoga: Culture, Politics, and Practice, the collected essays that Roseanne has edited with Carol Horton.

Several things transpired from this conversation and, though I’m still a yoga newbie, I thought I’d post a few thoughts.

Most important, to me, is the realization that yoga may be antithetical to community development. Remski’s chapter made some of this painfully clear and I had such a feeling of recognition while reading the first part of this chapter that I almost clapped. (It’d have been weird, since I was in the métro.)

Yoga, like transcendentalism, focuses on individualism. As Margaret Fuller with transcendentalism, I find something unsatisfying in this. While I can understand the value of therapeutic self-centredness, I can only handle it for short periods of time. As an extrovert, I need some level of social interaction, especially if I can help others. Navigating either Nietzsche or Thoreau, I quickly feel trapped in a limited world.

Which brings me to Catholicism. The topic ended up being a significant piece of the backdrop to last night’s conversation. Though I wasn’t baptized (and, therefore, not officially a member of the Catholic community), I was raised in a quickly-secularizing Catholic context (Québécois society during the Quiet Revolution). Culturally, I associate more directly with the Catholic Play Ethic (or with the Sensual Ethic) than with what Weber called the Protestant Work Ethic (PWE). Sounds like Remski may be in a similar situation. And so were some participants in last night’s conversation. Not that no Catholic subscribes to PWE or that all Protestants are caught in it. But it’s remarkable how “key scenarios” may differ along such lines. I’d rather have a picnic with Manet (or Monet) or a food fight with Gwen Stefani and the band than a success story written by Horatio Alger. Just don’t get me started about the difference between Fellini and Bergman.

What does this have to do with yoga? Precious little. Yoga is about self-improvement and introspection… until it becomes about interdependence, intersubjectivity, and projecting the mind outside the self. Only then does yoga reach a sense of community. But this sense of community isn’t local, social, cultural, spatial. It’s sense of universal community of mind, beyond such pesky little things as families, cities, countries, and social movements. In “loving kindness” meditation, the shift from individuals to the Whole Earth doesn’t sound very gradual. Sure, “the community” can be there as a target for meditation. But the difference in kind between a neighbourhood community and, say, the community of spirit between humans and locusts affords little discussion, in such a context.

Playing the social scientist during yesterday’s convo, I couldn’t help but point out two key features of communities, from a social science perspective: sense of belonging and interdependency. Though they apply to any community, they may be especially useful in the yoga context. I don’t know enough about yoga to be sure about this, but comments made after I mentioned these two dimensions did sound like they resonated with my simple description.

Interdependency is a recent addition to my definition of community. A student in my “Cyberspace Sociology” course added it as a key feature, and it really helps to bring things in focus. One aspect of this dimension is that community isn’t necessarily something we choose. We may choose some of our neighbours but we may be affected by many community members who’d otherwise have “nothing to do with us”. Also, given issues surrounding our natural environment, the ecological principles behind communities are easy to describe: we can “do our part” but the system can still be dysfunctional if some people don’t. As both victims of climate change and perpetrators of pollution which takes part in it, we can perceive the implications of being dependent on one another. Not to mention that interdependence is an important concept in yoga.

The sense of belonging part may afford more unpacking. Sure, hippies have reappropriated “kumbaya” as the mushy version of belonging. That one fits in the “community of spirits” model. In anthropology, we tend to focus on the “community of experience” model (if not on the “community of practise” one). To do so, some of us refer to Victor Turner’s communitas, based on the liminal phase in initiation rituals. Through this concept, we identify a space for intense relationships among equals, typical of people subjected to a difficult experience together. The concept also involves a separation from the rest of the social system.

By extension, we can think about the divisive nature of social identity: if there’s an us, there’s also a them. Quite frequently, this them is a particular group, with which the community entertains a rivalry. Montreal may be Quebec City’s “Other”, even though Montrealers care very little about the “national capital”. Fans of the Maple Leafs may also perceive Montreal as the other, although I’ve heard more anti-Boston sentiment in my youth than anything about Toronto.

Yoga’s communities are peculiar. It sounds like it may be possible to create a sense of belonging through yoga retreats and other occasions for shared experiences. Yet the embedded hierarchy of many yoga instruction models may shift the communitas away from “practice”. Bonding works remarkably well when people have a common foe (an initiator causing harm would be an appropriate figure, here). However authoritative they may be, yoga instructors may not desire this type of antagonism.

Though (as was clear from last night’s discussion) some yoga studios enter in direct competition as businesses, yoga communities may not be ideal places for impassioned rivalries. The “slippery slope” from opposition between groups and outright conflict may make peace-loving yoginis and yogis think twice about this type of chants and cheers.

Which isn’t to say that the yoga world lacks distinction. In fact, yoga sociology has a lot to explore. From the outside, the internal structure of the North American yogasphere is fascinating. But that structure, it sounds like, rarely made explicit. It also sounds like it’s inward-looking, to a fairly large extent. The yogasphere includes all sorts of yoga practitioners, but it’s focused on yoga teachers and other experts, not necessarily on the local embedding of yoga practice. Yoga studios, in this model, are like havens of peace in a fastpaced world. The them group comprises a large number of people who don’t get yoga.

Personally, I’m more interested in how communities can appropriate yoga. Yes, it involves the adaptation of yoga practice, which implies some level of inauthenticity. Thanks to the association between yoga and New Age (a drone under 21st Century Yoga), yoga specialists may shy away from this type of reappropriation. Yet, empowering communities through yoga-inspired practice could be a worthy cause for yogactivists.

Yoga needs space. A key theme during yesterday’s discussion was space: studio rent, overhead, location, sense of place, neighbourhoods as markets… In North American cities, yoga doesn’t own much space, and that’s the crux of the problem.

This is where we can go back to Catholicism, where Remski started his essay on yoga “culture”. It was an underlying theme through the discussion. (Funnily enough, the conversation was structured by a key figure who invited four “evangelists” and we were eight “disciples”.)

The Catholic Church does own space. In fact, a large part of the “business model” for the Catholic clergy relates to real estate. As many of these properties are being sold, there may be opportunities for community ownership of prime space. In fact, I’m a research associate for a community organization involved in a community-based project surrounding the reappropriation of a church. Wasn’t thinking about yoga in that space, but I’m sure some other people have been. Last summer, Yoga en rouge was happening (led by Audrey Béliveau) in Parc Molson, next door to that church. And it’s clearly a grassroots community affair.

I’m not (officially) Catholic and I’m a n00b to yoga. I’m finally grokking the difficulties to develop community membership through yoga. So I’ll continue doing my yoga practice at home, by myself, away from other people’s gaze. Still feels good.

Wearable Hub: Getting the Ball Rolling

Statement

After years of hype, wearable devices are happening. What wearable computing lacks is a way to integrate devices into a broader system.

Disclaimer/Disclosure/Warning

  • For the past two months or so, I’ve been taking notes about this “wearable hub” idea (started around CES’s time, as wearable devices like the Pebble and Google Glass were discussed with more intensity). At this point, I have over 3000 words in notes, which probably means that I’d have enough material for a long essay. This post is just a way to release a few ideas and to “think aloud” about what wearables may mean.
  • Some of these notes have to do with the fact that I started using a few wearable devices to monitor my activities, after a health issue pushed me to start doing some exercise.
  • I’m not a technologist nor do I play one on this blog. I’m primarily an ethnographer, with diverse interests in technology and its implications for human beings. I do research on technological appropriation and some of the course I teach relate to the social dimensions of technology. Some of the approaches to technology that I discuss in those courses relate to constructionism and Actor-Network Theory.
  • I consider myself a “geek ethnographer” in the sense that I take part in geek culture (and have come out as a geek) but I’m also an outsider to geekdom.
  • Contrary to the likes of McLuhan, Carr, and Morozov, my perspective on technology and society is non-deterministic. The way I use them, “implication” and “affordance” aren’t about causal effects or, even, about direct connections. I’m not saying that society is causing technology to appear nor am I proposing a line from tools to social impacts. Technology and society are in a complex system.
  • Further, my approach isn’t predictive. I’m not saying what will happen based on technological advances nor am I saying what technology will appear. I’m thinking about the meaning of technology in an intersubjective way.
  • My personal attitude on tools and gadgets is rather ambivalent. This becomes clear as I go back and forth between techno-enthusiastic contexts (where I can almost appear like a Luddite) and techno-skeptical contexts (where some might label me as a gadget freak). I integrate a number of tools in my life but I can be quite wary about them.
  • I’m not wedded to the ideas I’m putting forth, here. They’re just broad musings of what might be. More than anything, I hope to generate thoughtful discussion. That’s why I start this post with a broad statement (not my usual style).
  • Of course, I know that other people have had similar ideas and I know that a concept of “wearable hub” already exists. It’s obvious enough that it’s one of these things which can be invented independently.

From Wearables to Hubs

Back in the 1990s, “wearable computing” became something of a futuristic buzzword, often having to do with articles of clothing. There have been many experiments and prototypes converging on an idea that we would, one day, be able to wear something resembling a full computer. Meanwhile, “personal digital assistants” became something of a niche product and embedded systems became an important dimension of car manufacturing.

Fast-forward to 2007, when a significant shift in the use of smartphones occurred. Smartphones existed before that time, but their usages, meanings, and positions in the public discourse changed quite radically around the time of the iPhone’s release. Not that the iPhone itself “caused a smartphone revolution” or that smartphone adoption suddenly reached a “tipping point”. I conceive of this shift as a complex interplay between society and tools. Not only more Kuhn than Popper, but more Latour than Kurzweil.

Smartphones, it may be argued, “happened”.

Without being described as “wearable devices”, smartphones started playing some of the functions people might have assigned to wearable devices. The move was subtle enough that Limor Fried recently described it as a realization she’s been having. Some tech enthusiasts may be designing location-aware purses and heads-up displays in the form of glasses. Smartphones are already doing a lot of the things wearables were supposed to do. Many people “wear” smartphones at most times during their waking lives and these Internet-connected devices are full of sensors. With the proliferation of cases, one might even perceive some of them as fashion accessories, like watches and sunglasses.

Where smartphones become more interesting, in terms of wearable computing, is as de facto wearable hubs.

My Wearable Devices

Which brings me to mention the four sensors I’ve been using more extensively during the past two months:

Yes, these all have to do with fitness (and there’s quite a bit of overlap between them). And, yes, I started using them a few days after the New Year. But it’s not about holiday gifts or New Year’s resolutions. I’ve had some of these devices for a while and decided to use them after consulting with a physician about hypertension. Not only have they helped me quite a bit in solving some health issues, but these devices got me to think.

(I carry several other things with me at most times. Some of my favourites include Tenqa REMXD Bluetooth headphones and the LiveScribe echo smartpen.)

One aspect is that they’re all about the so-called “quantified self”. As a qualitative researcher, I tend to be skeptical of quants. In this case, though, the stats I’m collecting about myself fit with my qualitative approach. Along with quantitative data from these devices, I’ve started collecting qualitative data about my life. The next step is to integrate all those data points automatically.

These sensors are also connected to “gamification”, a tendency I find worrisome, preferring playfulness. Though game mechanics are applied to the use of these sensors, I choose to rely on my intrinsic motivation, not paying much attention to scores and badges.

But the part which pushed me to start taking the most notes was that all these sensors connect with my iOS ()and Android) devices. And this is where the “wearable hub” comes into play. None of these devices is autonomous. They’re all part of my personal “arsenal”, the equipment I have on my me on most occasions. Though there are many similarities between them, they still serve different purposes, which are much more limited than those “wearable computers” might have been expected to serve. Without a central device serving as a type of “hub”, these sensors wouldn’t be very useful. This “hub” needs not be a smartphone, despite the fact that, by default, smartphones are taken to be the key piece in this kind of setup.

In my personal scenario, I do use a smartphone as a hub. But I also use tablets. And I could easily use an existing device of another type (say, an iPod touch), or even a new type of device meant to serve as a wearable hub. Smartphones’ “hub” affordances aren’t exclusive.

From Digital Hub to Wearable Hub

Most of the devices which would likely serve as hubs for wearable sensors can be described as “Post-PC”. They’re clearly “personal” and they’re arguably “computers”. Yet they’re significantly different from the “Personal Computers” which have been so important at the end of last century (desktop and laptop computers not used as servers, regardless of the OS they run).

Wearability is a key point, here. But it’s not just a matter of weight or form factor. A wearable hub needs to be wireless in at least two important ways: independent from a power source and connected to other devices through radio waves. The fact that they’re worn at all times also implies a certain degree of integration with other things carried throughout the day (wallets, purses, backpacks, pockets…). These devices may also be more “personal” than PCs because they may be more apparent and more amenable to customization than PCs.

Smartphones fit the bill as wearable hubs. Their form factors and battery life make them wearable enough. Bluetooth (or ANT+, Nike+, etc.) has been used to pair them wirelessly with sensors. Their connectivity to GPS and cellular networking as well as their audio and visual i/o can have interesting uses (mapping a walk, data updates during a commute, voice feedback…). And though they’re far from ubiquitous, smartphones have become quite common in key markets.

Part of the reason I keep thinking about “hubs” has to do with comments made in 2001 by then Apple CEO Steve Jobs about the “digital lifestyle” age in “PC evolution” (video of Jobs’s presentation; as an anthropologist, I’ll refrain from commenting on the evolutionary analogies):

We believe the PC, or more… importantly, the Mac can become the “digital hub” of our emerging digital lifestyle, with the ability to add tremendous value to … other digital devices.

… like camcorders, portable media players, cellphones, digital cameras, handheld organizers, etc. (Though they weren’t mentioned, other peripherals like printers and webcams also connect to PCs.)

The PC was thus going to serve as a hub, “not only adding value to these devices but interconnecting them, as well”.

At the time, key PC affordances which distinguished them from those other digital devices:

  • Big screen affording more complex user interfaces
  • Large, inexpensive hard disk storage
  • Burning DVDs and CDs
  • Internet connectivity, especially broadband
  • Running complex applications (including media processing software like the iLife suite)

Though Jobs pinpointed iLife applications as the basis for this “digital hub” vision, it sounds like FireWire was meant to be an even more important part of this vision. Of course, USB has supplanted FireWire in most use cases. It’s interesting, then, to notice that Apple only recently started shipping Macs with USB 3. In fact, DVD burning is absent from recent Macs. In 2001, the Mac might have been at the forefront of this “digital lifestyle” age. In 2013, the Mac has moved away from its role as “digital hub”.

In the meantime, the iPhone has become one of the best known examples of what I’m calling “wearable hubs”. It has a small screen and small, expensive storage (by today’s standards). It also can’t burn DVDs. But it does have nearly-ubiquitous Internet connectivity and can run fairly complex applications, some of which are adapted from the iLife suite. And though it does have wired connectivity (through Lightning or the “dock connector”), its main hub affordances have to do with Bluetooth.

It’s interesting to note that the same Steve Jobs, who used the “digital hub” concept to explain that the PC wasn’t dead in 2001, is partly responsible for popularizing the concept of “post-PC devices” six years later. One might perceive hypocrisy in this much delayed apparent flip-flop. On the other hand, Steve Jobs’s 2007 comments (video) were somewhat nuanced, as to the role of post-PC devices. What’s more interesting, though, is to think about the implications of the shift between two views of digital devices, regardless of Apple’s position through that shift.

Some post-PC devices (including the iPhone, until quite recently) do require a connection to a PC. In this sense, a smartphone might maintain its position with regards to the PC as digital hub. Yet, some of those devices are used independently of PCs, including by some people who never owned PCs.

Post-Smartphone Hubs

It’s possible to imagine a wearable hub outside of the smartphone (and tablet) paradigm. While smartphones are a convenient way to interconnect wearables, their hub-related affordances still sound limited: they lack large displays and their storage space is quite expensive. Their battery life may also be something to consider in terms of serving as hubs. Their form factors make some sense, when functioning as phones. Yet they have little to do with their use as hubs.

Part of the realization, for me, came from the fact that I’ve been using a tablet as something of an untethered hub. Since I use Bluetooth headphones, I can listen to podcasts and music while my tablet is in my backpack without being entangled in a cable. Sounds trivial but it’s one of these affordances I find quite significant. Delegating music playing functions to my tablet relates in part to battery life and use of storage. The tablet’s display has no importance in this scenario. In fact, given some communication between devices, my smartphone could serve as a display for my tablet. So could a “smartwatch” or “smartglasses”.

The Body Hub

Which led me to think about other devices which would work as wearable hubs. I originally thought about backpackable and pocketable devices.

But a friend had a more striking idea:

Under Armour’s Recharge Energy Suit may be an extreme version of this, one which would fit nicely among things Cathi Bond likes to discuss with Nora Young on The Sniffer. Nora herself has been discussing wearables on her blog as well as on her radio show. Sure, part of this concept is quite futuristic. But a sensor mesh undershirt is a neat idea for several reasons.

  • It’s easy to think of various sensors it may contain.
  • Given its surface area, it could hold enough battery power to supplement other devices.
  • It can be quite comfortable in cold weather and might even help diffuse heat in warmer climates.
  • Though wearable, it needs not be visible.
  • Thieves would probably have a hard time stealing it.
  • Vibration and haptic feedback on the body can open interesting possibilities.

Not that it’s the perfect digital hub and I’m sure there are multiple objections to a connected undershirt (including issues with radio signals). But I find the idea rather fun to think, partly because it’s so far away from the use of phones, glasses, and watches as smart devices.

Another thing I find neat, and it may partly be a coincidence, is the very notion of a “mesh”.

The Wearable Mesh

Mesh networking is a neat concept, which generates more hype than practical uses. As an alternative to WiFi access points and cellular connectivity, it’s unclear that it may “take the world by storm”. But as a way to connect personal devices, it might have some potential. After all, as Bernard Benhamou recently pointed out on France Culture’s Place de la toile, the Internet of Things may not require always-on full-bandwith connectivity. Typically, wearable sensors use fairly little bandwidth or only use it for limited amounts of time. A wearable mesh could connect wearable devices to one another while also exchanging data through the Internet itself.

Or with local devices. Smart cities, near field communication, and digital appliances occupy interesting positions among widely-discussed tendencies in the tech world. They may all have something to do with wearable devices. For instance, data exchanged between transit systems and their users could go through wearable devices. And while mobile payment systems can work through smartphones and other cellphones, wallet functions can also be fulfilled by other wearable devices.

Alternative Futures

Which might provide an appropriate segue into the ambivalence I feel toward the “wearable hub” concept I’m describing. Though I propose these ideas as if I were enthusiastic about them, they all give me pause. As a big fan of critical thinking, I like to think about “what might be” to generate questions and discussions exposing a diversity of viewpoints about the future.

Mass media discussions about these issues tend to focus on such things as privacy, availability, norms, and usefulness. Google Glass has generated quite a bit of buzz about all four. Other wearables may mainly raise issues for one or two of these broad dimensions. But the broad domain of wearable computing raises a lot more issues.

Technology enthusiasts enjoy discussing issues through the dualism between dystopia and utopia. An obvious issue with this dualism is that humans disagree about the two categories. Simply put, one person’s dystopia can be another person’s utopia, not to mention the nuanced views of people who see complex relationships between values and social change.

In such a context, a sociologist’s reflex may be to ask about the implications of these diverse values and opinions. For instance:

  • How do people construct these values?
  • Who decides which values are more important?
  • How might social groups cope with changes in values?

Discussing these issues and more, in a broad frame, might be quite useful. Some of the trickiest issues are raised after some changes in technology have already happened. From writing to cars, any technological context has unexpected implications. An ecological view of these implications could broaden the discussion.

I tend to like the concept of the “drift-off moment”, during which listeners (or readers) start thinking about the possibilities afforded a new tool (or concept). In the context of a sales pitch, the idea is that these possibilities are positive, a potential buyer is thinking about the ways she might use a newfangled device. But I also like the deeper process of thinking about all sorts of implications, regardless of their value.

So…

What might be the implications of a wearable hub?

Bean Counters and Ecologists

[So many things in my drafts, but this one should be quick.]

Recently met someone who started describing their restaurant after calling it a “café”. The “pitch” revolved around ethical practices, using local products, etc. As both a coffee geek and ethnographer, my simple question was: “Which coffee do you use?” Turns out, they’re importing coffee from a multinational corporation. “Oh, but, they’re lending us an expensive espresso machine for free! And they have fair-trade coffee!”

Luckily, we didn’t start talking about “fair trade”. And this person was willing to reflect upon the practices involved, including about the analogy with Anheuser-Busch or Coca-Cola. We didn’t get further into the deeper consequences of the resto’s actions, but the “seed” has been planted.

Sure, it’s important to focus on your financials and there’s nothing preventing a business from being both socially responsible and profitable. It just requires a shift in mindset. Small, lean, nimble businesses are more likely to do it than big, multinational corporate empires…

…which leads me to Google.

Over the years since its IPO, Google has attracted its share of praise and criticism. Like any big, multinational corporate empire. In any sector.

Within the tech sector, the Goog‘ is often compared with Microsoft, Facebook, Twitter, and Apple. All of these corporate entities have been associated in some people’s minds with some specific issue, from child labour and failure to protect users’ privacy to anticompetitive practices (the tech equivalent of free fridges and espresso machines). The issues are distinct and tech enthusiast spend a large amount of time discussing which one is worse. Meanwhile, we’re forgetting a number of larger issues.

Twitter is an interesting example, here. The service took its value from being at the centre of an ecosystem. As with any ecosystem, numerous interactions among many different members produce unexpected and often remarkable results. As the story goes, elements like hashtags and “@-replies” were invented by users and became an important part of the system. Third-party developers were instrumental in Twitter’s reach outside of its original confines. Though most of the original actors have since left the company, the ecosystem has maintained itself over the years.

When Twitter started changing the rules concerning its API, it shook the ecosystem. Sure, the ecosystem will maintain itself, in the end. But it’s nearly impossible to predict how it will change. For people at Twitter, it must have been obvious that the first changes was a warning shot to scare away those they didn’t want in their ecosystem. But, to this day, there are people who depend on Twitter, one way or another.

Google Reader offers an interesting case. The decision to kill it might have been myopic and its death might have a domino effect.

The warning shot was ambiguous, but the “writing was on the wall”. Among potential consequences of the move, the death of RSS readers was to be expected. One might also expect users of feedreaders to be displeased. In the end, the ecosystem will maintain itself.

Chances are, feedreading will be even more marginalized than it’s been and something else might replace it. Already, many people have been switching from feedreading to using Twitter as a way to gather news items.

What’s not so well-understood is the set of indirect consequences, further down the line. Again, domino effect. Some dominoes are falling in the direction of news outlets which have been slow to adapt to the ways people create and “consume” news items. Though their ad-driven models may sound similar to Google’s, and though feedreading might not be a significant source of direct revenue, the death of feedreaders may give way to the birth of new models for news production and “consumption” which might destabilize them even further. Among the things I tag as #FoJ (“Future of Journalism”) are several pieces of a big puzzle which seems misunderstood by news organizations.

There are other big dominoes which might fall from the death of Google Reader. Partly because RSS itself is part of a whole ecosystem. Dave Winer and Aaron Swartz have been major actors in the technical specifications of RSS. But Chris Lydon and people building on calendar syndication are also part of the ecosystem. In business-speak, you might call them “stakeholders”. But thinking about the ecosystem itself leads to a deeper set of thoughts, beyond the individuals involved. In the aftermath of Aaron Swartz’s premature death, it may be appropriate to point out that the ecosystem is more than the sum of its parts.

As I said on a service owned by another widely-criticized corporate empire:

Many of us keep saying that Google needs to listen to its social scientists. It also needs to understand ecology.

The Magazine and Social Media

Megaphone red
Megaphone red by Adamantios (via Wikimedia Commons, (GFDL, CC-BY-SA)

The following is my App Store review of The Magazine, a Newsstand offering by Instapaper developer Marco Arment.

Though I like Marco Arment’s work and there’s nothing specifically wrong about this implementation of the magazine model, I don’t find the magazine model particularly useful, at this point. And, make no mistake. The Magazine is indeed a magazine.

Oh, sure, this format overcomes several of the limitations set by advertising-based models and hierarchical boards. But it maintains something of the magazine logic: a tight bundle of a few articles authored by people connected through the same “editorial intent”. It’s not a conversation with the public. In this first issue, it’s not even a conversation among co-authors.

The “linked list” aspect of the “Fireball Format” (from John Gruber’s Daring Fireball media property) is described in one of the pieces in this first issue. Other distinguishing factors of the “Fireball Format” aren’t discussed in that same piece. They include a “no comment” policy which has become rather common among high-profile blogs. Unlike most blogs of the pioneer era in social media, these blogs don’t allow readers to comment directly.

A justification for this policy is that comments can be posted elsewhere. And since most of these bloggers are active on microblogging platforms like App.net and Twitter, there’s a chance that a comment might be noticed by those authors. What’s missing, though, is the sense of belonging which bloggers created among themselves before MySpace.

In other words, now that there are large social networking services online, the social aspects of blogging have been deemphasized and authorial dimensions have come to prominence. Though Arment dislikes the word, blog authors have become “brands”. It still works when these authors are in conversation with one another, when there’s a likelihood of a “followup” (FU in 5by5 parlance), when authors are responsive.

None of that interaction potential seems to be part of the core model for The Magazine. You can scream at your iOS device all you want, Jason Snell will probably not respond to you in a future edition of The Magazine. You can attempt dialogue on Twitter, but any conversation you may succeed in starting there is unlikely to have any impact on The Magazine. You’re talking with authors, now, not with members of a community.

With The Magazine, the transition from social to authorial is almost complete. Not only are posts set apart from the conversation but the editorial act of bundling posts together brings back all the problems media scholars have been pointing out for the past several decades. The issue at stake isn’t merely the move to online delivery. It’s the structure of authority and the one-to-many broadcast-style transmission. We’ve taken a step back.

So, while The Magazine has certain technical advantages over old school magazines like The Daily and Wired, it represents a step away from social media and towards mass media. Less critical thinking, more pedestals.

A new model could emerge using the infrastructure and business model that Arment built. But it’d require significant work outside of the application. The Feature might contribute something to this new model, especially if the way posts are bundled together became more flexible.

So, all in all, I consider The Magazine to be a step in the wrong direction by someone whose work I respect.

Good thing we still have podcasts.

“Booth Babe” Controversy

I posted the following to the class forums for my two sections of SOCI203 “Introduction to Society”.
This might be a useful context to discuss journalism, gender issues, feminism as equality between genders, and feminist sociology.
Some context…
As Wikipedia says, Violet Blue (her real name) is an author and sex educator.
(Blue’s main site is somewhat NSFW (“Not Safe For Work”, meaning containing some potentially-offensive material), so I won’t link to it in this context, since the point isn’t about risqué blogging.)
Blue has a column about technology and, as far as I can tell from mentions of her name in the “geek scene”, her reputation is quite positive overall.
Like many others, Blue has issues with what she has called “booth babes”. As stated in HollyHen’s aforelinked blog comment, Blue’s description of said “booth babes” specifically paints them as women whose sexuality, sexiness, or sexual attributes are exploited for marketing purposes during trade shows.
The controversy erupted (!) from a picture labeled “The Saddest Booth Babe In The World” which Blue posted in relation to a blogpost she wrote about a Mac-centric trade show. Reactions to that picture came quickly, especially from people who were questioning Blue’s labeling of someone in that picture as a “Booth Babe”. As, again, HollyHen said, it’s hard to interpret anyone in that picture as a “Booth Babe” and there’s even something strange about using such a label in this context.
Where it gets perhaps more interesting (or, at least, sadder) is that the woman labeled as a “Booth Babe” in the picture is likely to be a software developer and Blue has refrained from apologizing for calling her a “sad Booth Babe”. Maybe the label isn’t slanderous or even insulting, in Blue’s mind. But the overall feeling from many readers is that there’s a missed opportunity, here, especially since Blue didn’t dare talk to the subject of her picture.
Instead, Blue has taken a very defensive stance.
I eventually became aware of the controversy through Mac-centric blogs, firstvia John Gruber then via Shawn King. Both King and Gruber have posted followup comments about the controversy. (King’s followup is clearly sarcastic and includes some comments people may easily find offensive.) In my experience, Mac-centric bloggers and several of their readers tend to go through a fairly unique dynamic by which key figures in that scene are frequently defended vigorously in something of a counterattack. In many contexts, it can indeed feel like a “pile on” effect. But I haven’t noticed any occasion where claiming that one is a victim of a Mac-centric pile-on has had an overall positive effect on the conversation or on the person’s overall reputation.
(By the way, what I call “Mac-centric” blogging includes some work by people who have been labeled “Apple fanboys”, but my labeling isn’t meant to carry any specific connotation, whether positive or negative. I just mean people who write about diverse issues using the Mac and other Apple products as a basis for a number of their comments. In journalistic terms, you could say that these are people who have Apple as their “beat”.)
So… Where does that leave us? I already gave something of my opinion about this. I do think the “sad booth babe” label was negative, that it could easily be taken as an insult, and that it seems ill-suited as a description of a software developer who holds a booth at a trade show in order to show off her work. Even if it turns out that the woman in the picture isn’t the Hungarian developer people surmise she might be, I do find it strange that Violet Blue would use her image as a representation of a “sad booth babe”. While the label isn’t as negative as, say, “bimbo” or “ditzy blonde”, I have to agree with HollyHen and others that using it in the legend of that picture has little positive impact on discussion of the issues at hand (exploitation of women to sell computer-related products and services).
But you may disagree.
So, let me know.

Minds of All Sizes Think Alike

Or «les esprits de toutes tailles se rencontrent».

This post is a response to the following post about Social Network Analysis (SNA), social change, and communication.

…My heart’s in Accra » Shortcuts in the social graph.

I have too many disparate things to say about that post to make it into a neat and tidy “quickie,” yet I feel like I should probably be working on other things. So we’ll see how this goes.

First, a bit of context..

[This “bit of context” may be a bit long so, please bear with me. Or you could get straight to the point, if you don’t think you can bear the context bit.]

I’ve never met Ethan Zuckerman (@EthanZ), who wrote the post to which I’m responding. And I don’t think we’ve had any extended conversation in the past. Further, I doubt that I’m on his radar. He’s probably seen my name, since I’ve commented on some of his posts and some of his contacts may have had references to me through social media. But I very much doubt that he’s ever mentioned me to anyone. I’m not noticeable to him.

I, on the other hand, have mentioned Zuckerman on several occasions. Latest time I remember was in class, a few weeks ago. It’s a course on Africa and I was giving students a list of online sources with relevance to our work. Zuckerman’s connection to Africa may not be his main thing, despite his blog’s name, but it’s part of the reason I got interested in his work, a few years ago.

In fact, there’s something embarrassing, here.. I so associate Zuckerman to Africa that my mind can’t help but link him to Erik Hersman, aka White African. I did meet Herman. [To be exact, I met Erik at BarCampAustin, which is quite possibly the conference-like event which has had the most influence on me, in the past few years (I go to a lot of these events).] When I did meet Hersman, I made a faux-pas in associating him with Zuckerman. Good-natured as he seemed to be, Hersman smiled as he corrected me.

EthanZ and I have other contacts in common. Jeremy Clarke, for instance, who co-organizes WordCamp Montreal and has been quite active in Montreal’s geek scene. Jeremy’s also a developer for Global Voices, a blogging community that Zuckerman co-founded. I’m assuming Clarke and Zuckerman know each other.

Another mutual contact is Christopher Lydon, host of Radio Open Source. Chris and I have exchanged a few emails, and Zuckerman has been on ROS on a few occasions.

According to Facebook, Zuckerman and I have four contacts in common. Apart from Clarke and Hersman, there’s P. Kerim Friedman and Gerd Leonhard. Kerim is a fellow linguistic anthropologist and we’ve collaborated on the official Society for Linguistic Anthropology (SLA) site. I got in touch with Leonhard through “Music 2.0” issues, as he was interviewed by Charles McEnerney on Well-Rounded Radio.

On LinkedIn, Zuckerman is part of my third degree, with McEnerney as one of my first-degree contacts who could connect me to Zuckerman, through Zuckerman’s contacts.

(Yes, I’m fully aware of the fact that I haven’t name a single woman in this list. Nor someone who doesn’t write in English with some frequency, for that matter.)

By this time, my guess is that you may be either annoyed or confused. “Surely, he can’t be that obsessed with Zuckerman as to stalk him in every network.”

No, I’m not at all obsessed with Ethan Zuckerman in any way, shape, or form. Though I mention him on occasion and I might have a good conversation with him if the occasion arises, I wouldn’t go hang out in Cambridge just in case I might meet him. Though I certainly respect his work, I wouldn’t treat him as my “idol” or anything like that. In other words, he isn’t a focus in my life.

And that’s a key point, to me.

In certain contexts, when social networks are discussed, too much is made of the importance of individuals. Yet, there’s something to be said about relative importance.

In his “shortcuts” post, Zuckerman talks about a special kind of individuals. Those who are able to bypass something of a clustering effect happening in many human networks. Malcolm Gladwell (probably “inspired” by somebody else) has used “connectors” to label a fairly similar category of people and, given Gladwell’s notoriety in some circles, the name has resonance in some contexts (mostly “business-focused people,” I would say, with a clear idea in my mind of the groupthink worldview implied).

In one of my earliest blogposts, I talked about an effect happening through a similar mechanism, calling it the “Social Butterfly Effect” (SBE). I still like it, as a concept. Now, I admit that it focuses on a certain type of individuals. But it’s more about their position in “the grand scheme of things” than about who they are, though I do associate myself with this “type.”

The basic idea is quite simple. People who participate in different (sub)networks, who make such (sub)networks sparser, are having unpredictable and unmeasurable effects on what is transmitted through the network(s).

On one hand, it’s linked to my fragmentary/naïve understanding of the Butterfly Effect in the study of climate and as a component of Chaos Theory.

On the other hand, it’s related to Granovetter‘s well-known notion of “weak ties.” And it seems like Granovetter is making something of a comeback, as we discuss different mechanisms behind social change.

Interestingly, much of what is being said about weak ties, these past few weeks, relates to Gladwell’s flamebait apparent lack of insight in describing current social processes. Sounds like Gladwell may be too caught up in the importance of individuals to truly grok the power of networks.

Case in point.. One of the most useful pieces I’ve read about weak ties, recently, was Jonah Lehrer‘s direct response to Gladwell:

Weak Ties, Twitter and Revolution | Wired Science | Wired.com.

Reading Lehrer’s piece, one gets the clear impression that Gladwell hadn’t “done his homework” on Granovetter before launching his trolling “controversial” piece on activism.

But I digress. Slightly.

Like the Gladwell-specific coverage, Zuckerman’s blogpost is also about social change and he’s already responded to Gladwell. One way to put it is that, as a figure, Gladwell has shaped the discussion in a way similar to a magnetic field orienting iron filings around it. Since it’s a localized effect having to do with polarization, the analogy is fairly useful, as analogies go.

Which brings me to groupthink, the apparent target of Zuckerman’s piece.

Still haven’t read Irving Janis but I’ve been quite interested in groupthink for a while. Awareness of the concept is something I immediately recognize, praise, and associate with critical thinking.

In fact, it’s one of several things I was pleasantly surprised to find in an introductory sociology WikiBook I ended up using in my  “Intro. to Society” course, last year. Critical thinking was the main theme of that course, and this short section was quite fitting in the overall discussion.

So, what of groupthink and networks? Zuckerman sounds worried:

This is interesting to me because I’m intrigued – and worried – by information flows through social networks. If we’re getting more (not lots yet, but more) information through social networks and less through curated media like newspapers, do we run the risk of encountering only information that our friends have access to? Are we likely to be overinformed about some conversations and underinformed about others? And could this isolation lead to ideological polarization, as Cass Sunstein and others suggest? And if those fears are true, is there anything we can do to rewire social networks so that we’re getting richer, more diverse information?

Similar questions have animated many discussions in media-focused circles, especially in those contexts where the relative value (and meaning) of “old vs. new media” may be debated. At about the same time as I started blogging, I remember discussing things with a statistician friend about the polarization effect of media, strong confirmation bias in reading news stories, and political lateralization.

In the United States, especially, there’s a narrative (heard loud and clear) that people who disagree on some basic ideas are unable to hear one another. “Shockingly,” some say, “conservatives and liberals read different things.” Or “those on (the) two sides of (the) debate understand things in completely different ways.” It even reminds me of the connotations of Tannen’s booktitle, You Just Don’t Understand. Irreconciliable differences. (And the first time I mention a woman in this decidedly imbalanced post.)

While, as a French-Canadian ethnographer, my perspective is quite different from Zuckerman, I can’t help but sympathize with the feeling. Not that I associate groupthink with a risk in social media (au contraire!). But, like Zuckerman, I wish to find ways to move beyond these boundaries we impose on ourselves.

Zuckerman specifically discusses the attempt by Onnik Krikorian (@OneWMPhoto) to connect Armenians (at least those in Hayastan) and Azeris, with Facebook “affording” Krikorian some measure of success. This case is now well-known in media-centric circles and it has almost become shorthand for the power of social media. Given a personal interest in Armenians (at least in the Diaspora), my reaction to Krikorian’s success are less related to the media aspect than to the personal one.

At a personal level, boundaries may seem difficult to surmount but they can also be fairly porous and even blurry. Identity may be negotiated. Individuals crossing boundaries may be perceived in diverse ways, some of which have little to do with other people crossing the same boundaries. Things are lived directly, from friendships to wars, from breakups to reconciliations. Significant events happen regardless of the way  they’re being perceived across boundaries.

Not that boundaries don’t matter but they don’t necessarily circumscribe what happens in “personal lives.” To use an seemingly-arbitrary example, code-switching doesn’t “feel” strange at an individual level. It’s only when people insist on separating languages using fairly artificial criteria that alternance between them sounds awkward.

In other words, people cross boundaries all the time and “there’s nothing to it.”

Boundaries have quite a different aspect, at the macrolevel implied by the journalistic worldview (with nation-based checkbox democracy at its core and business-savvy professionalization as its mission). To “macros” like journos and politicos, boundaries look like borders, appearing clearly on maps (including mind ones) and implying important disconnects. The border between Armenia and Azerbaijan is a boundary separating two groups and the conflicts between these two groups reify that boundary. Reaching out across the border is a diplomatic process and necessitates finding the right individuals for the task. Most of the important statuses are ascribed, which may sound horrible to some holding neoliberal ideas about freewill and “individual freedoms.”

Though it’s quite common for networked activities to be somewhat constrained by boundaries, a key feature of networks is that they’re typically boundless. Sure, there are networks which are artificially isolated from the rest. The main example I can find is that of a computer virology laboratory.

Because, technically, you only need one link between two networks to transform them into a single network. So, it’s quite possible to perceive Verizon’s wireless network as a distinct entity, limited by the national boundaries of the U.S. of A. But the simple fact that someone can use Verizon’s network to contact someone in Ségou shows that the network isn’t isolated. Simple, but important to point out.

Especially since we’re talking about a number of things happening on a single network: The Internet. (Yes, there is such a thing as Internet2 and there are some technical distinctions at stake. But we’re still talking about an interconnected world.)

As is well-known, there are significant clusters in this One Network. McLuhan’s once-popular “Global Village” fallacy used to hide this, but we now fully realize that language barriers, national borders, and political lateralization go with “low-bandwidth communication,” in some spots of The Network. “Gs don’t talk to Cs so even though they’re part of the same network, there’s a weak spot, there.” In a Shannon/Weaver view, it sounds quite important to identify these weak spots. “Africa is only connected to North America via a few lines so access is limited, making things difficult for Africans.” Makes sense.

But going back to weak ties, connectors, Zuckerman’s shortcuts, and my own social butterflies, the picture may be a little bit more fleshed out.

Actually, the image I have in mind has, on one side, a wire mesh serving as the floor of an anechoic chamber  and on the other some laser beams going in pseudorandom directions as in Entrapment or Mission Impossible. In the wire mesh, weaker spots might cause a person to fall through and land on those artificial stalagmites. With the laser beams, the pseudorandom structure makes it more difficult to “find a path through the maze.” Though some (engineers) may see the mesh as the ideal structure for any network, there’s something humanly fascinating about the pseudorandom structure of social networks.

Obviously, I have many other ideas in mind. For instance, I wanted to mention “Isabel Wilkerson’s Leaderless March that Remade America.” Or go back to that intro soci Wikibook to talk about some very simple and well-understood ideas about social movements, which often seem to be lacking in discussions of social change. I even wanted to recount some anecdotes of neat network effects in my own life, such as the serendipity coming from discuss disparate subjects to unlike people or the misleading impression that measuring individualized influence is a way to understand social media. Not to mention a whole part I had in my mind about Actor Network Theory, non-human actors, and material culture (the other course I currently teach).

But I feel like going back to more time-sensitive things.

Still, I should probably say a few words about this post’s title.

My mother and I were discussing parallel inventions and polygenesis with the specific theme of moving away from the focus on individualized credit. My favourite example, and one I wish Gladwell (!) had used in Outliers (I actually asked him about it) is that of Gregor Mendel and the “rediscovery” of his laws by de Vries, Correns, and Tschermak. A semi-Marxian version of the synchronous polygenesis part might hold that “ideas are in the air” or that the timing of such dicoveries and inventions has to do with zeitgeist. A neoliberal version could be the “great minds think alike” expression or its French equivalent «Les grands esprits se rencontrent» (“The great spirits meet each other”). Due to my reluctance in sizing up minds, I’d have a hard time using that as a title. In the past, I used a similar title to refer to another form of serendipity:

To me, most normally constituted minds are “great,” so I still could have used the expression as a title. But an advantage of tweaking an expression is that it brings attention to what it implies.

In this case, the “thinking alike” may be a form of groupthink.

 

Actively Reading: Organic Ideas for Startups

Been using Diigo as a way to annotate online texts. In this case, I was as interested in the tone as in the text itself. At the same time, I kept thinking about things which seem to be missing from Diigo.
Organic Startup Ideas
http://www.paulgraham.com/organic.html

One thing I like about this text is its tone. There’s an honesty, an ingenuity that I find rare in this type of writing.

  • startup ideas
    • The background is important, in terms of the type of ideas about which we’re constructing something.
  • what do you wish someone would make for you?
    • My own itch has to do with Diigo, actually. There’s a lot I wish Diigo would make for me. I may be perceived as an annoyance, but I think my wishlist may lead to something bigger and possibly quite successful.
    • The difference between this question and the “scratch your own itch” principle seems significant, and this distinction may have some implications in terms of success: we’re already talking about others, not just running ideas in our own head.
  • what do you wish someone would make for you?
    • It’s somewhat different from the well-known “scratch your own itch” principle. In this difference might be located something significant. In a way, part of the potential for this version to lead to success comes from the fact that it’s already connected with others, instead of being about running ideas in your own mind.
  • grow organically
    • The core topic of the piece, put in a comparative context. The comparison isn’t the one people tend to make and one may argue about the examples used. But the concept of organic ideas is fascinating and inspiring.
  • you decide, from afar,
    • What we call, in anthropology, the “armchair” approach. Also known as “backbenching.” For this to work, you need to have a deep knowledge of the situation, which is part of the point in this piece. Nice that it’s not demonizing this position but putting it in context.
  • Apple
    was the first type
    • One might argue that it was a hybrid case. Although, it does sound like the very beginnings of Apple weren’t about “thinking from afar.”
  • class of users other than you
    • Since developers are part of a very specific “class” of people, this isn’t insignificant a way to phrase this.
  • They still rely on this principle today, incidentally.
    The iPhone is the phone Steve Jobs wants.
    • Apple tends to be perceived in a different light. According to many people, it’s the “textbook example” of a company where decisions are made without concerns for what people need. “Steve Jobs uses a top-down approach,” “They don’t even use focus groups,” “They don’t let me use their tools the way I want to use them.” But we’re not talking about the same distinction between top-down and bottom-up. Though “organic ideas” seem to imply that it’s a grassroots/bottom-up phenomenon, the core distinction isn’t about the origin of the ideas (from the “top,” in both cases) but on the reasoning behind these ideas.
  • We didn’t need this software ourselves.
    • Sounds partly like a disclaimer but this approach is quite common and “there’s nothing wrong with it.”
  • comparatively old
    • Age and life experience make for an interesting angle. It’s not that this strategy needs people of a specific age to work. It’s that there’s a connection between one’s experience and the way things may pan out.
  • There is no sharp line between the two types of ideas,
    • Those in the “engineering worldview” might go nuts, at this point. I can hear the claims of “hand waving.” But we’re talking about something complex, here, not a merely complicated problem.
  • Apple type
    • One thing to note in the three examples here: they’re all made by pairs of guys. Jobs and Woz, Gates and Allen, Page and Brin. In many cases, the formula might be that one guy (or gal, one wishes) comes up with ideas knowing that the other can implement them. Again, it’s about getting somebody else to build it for you, not about scratching your own itch.
  • Bill Gates was writing something he would use
    • Again, Gates may not be the most obvious example, since he’s mostly known for another approach. It’s not inaccurate to say he was solving his own problem, at the time, but it may not be that convincing as an example.
  • Larry and Sergey when they wrote the first versions of Google.
    • Although, the inception of the original ideas was academic in context. They weren’t solving a search problem or thinking about monetization. They were discovering the power of CitationRank.
  • generally preferable
    • Nicely relativistic.
  • It takes experience
    to predict what other people will want.
    • And possibly a lot more. Interesting that he doesn’t mention empirical data.
  • young founders
    • They sound like a fascinating group to observe. They do wonders when they open up to others, but they seem to have a tendency to impose their worldviews.
  • I’d encourage you to focus initially on organic ideas
    • Now, this advice sounds more like the “scratch your own itch” advocation. But there’s a key difference in that it’s stated as part of a broader process. It’s more of a “walk before you run” or “do your homework” piece of advice, not a “you can’t come up with good ideas if you just think about how people will use your tool.”
  • missing or broken
    • It can cover a lot, but it’s couched in terms of the typical “problem-solving” approach at the centre of the engineering worldview. Since we’re talking about developing tools, it makes sense. But there could be a broader version, admitting for dreams, inspiration, aspiration. Not necessarily of the “what would make you happy?” kind, although there’s a lot to be said about happiness and imagination. You’re brainstorming, here.
  • immediate answers
    • Which might imply that there’s a second step. If you keep asking yourself the same question, you may be able to get a very large number of ideas. The second step could be to prioritize them but I prefer “outlining” as a process: you shuffle things together and you group some ideas to get one which covers several. What’s common between your need for a simpler way to code on the Altair and your values? Why do you care so much about algorithms instead of human encoding?
  • You may need to stand outside yourself a bit to see brokenness
    • Ah, yes! “Taking a step back,” “distancing yourself,” “seeing the forest for the trees”… A core dimension of the ethnographic approach and the need for a back-and-forth between “inside” and “outside.” There’s a reflexive component in this “being an outsider to yourself.” It’s not only psychological, it’s a way to get into the social, which can lead to broader success if it’s indeed not just about scratching your own itch.
  • get used to it and take it for granted
    • That’s enculturation, to you. When you do things a certain way simply because “we’ve always done them that way,” you may not create these organic ideas. But it’s a fine way to do your work. Asking yourself important questions about what’s wrong with your situation works well in terms of getting new ideas. But, sometimes, you need to get some work done.
  • a Facebook
    • Yet another recontextualized example. Zuckerberg wasn’t trying to solve that specific brokenness, as far as we know. But Facebook became part of what it is when Zuck began scratching that itch.
  • organic startup ideas usually don’t
    seem like startup ideas at first
    • Which gets us to the pivotal importance of working with others. Per this article, VCs and “angel investors,” probably. But, in the case of some of cases cited, those we tend to forget, like Paul Allen, Narendra, and the Winklevosses.
  • end up making
    something of value to a lot of people
    • Trial and error, it’s an iterative process. So you must recognize errors quickly and not invest too much effort in a specific brokenness. Part of this requires maturity.
  • something
    other people dismiss as a toy
    • The passage on which Gruber focused and an interesting tidbit. Not that central, come to think of it. But it’s important to note that people’s dismissive attitude may be misled, that “toys” may hide tools, that it’s probably a good idea not to take all feedback to heart…
  • At this point, when someone comes to us with
    something that users like but that we could envision forum trolls
    dismissing as a toy, it makes us especially likely to invest.
  • the best source of organic ones
    • Especially to investors. Potentially self-serving… in a useful way.
  • they’re at the forefront of technology
    • That part I would dispute, actually. Unless we talk about a specific subgroup of young founders and a specific set of tools. Young founders tend to be oblivious to a large field in technology, including social tools.
  • they’re in a position to discover
    valuable types of fixable brokenness first
    • The focus on fixable brokenness makes sense if we’re thinking exclusively through the engineering worldview, but it’s at the centre of some failures like the Google Buzz launch.
  • you still have to work hard
    • Of the “inspiration shouldn’t make use forget perspiration” kind. Makes for a more thoughtful approach than the frequent “all you need to do…” claims.
  • I’d encourage anyone
    starting a startup to become one of its users, however unnatural it
    seems.
    • Not merely an argument for dogfooding. It’s deeper than that. Googloids probably use Google tools but they didn’t actually become users. They’re beta testers with a strong background in troubleshooting. Not the best way to figure out what users really want or how the tool will ultimately fail.
  • It’s hard to compete directly with open source software
    • Open Source as competition isn’t new as a concept, but it takes time to seep in.
  • there has to be some part
    you can charge for
    • The breach through which old-school “business models” enter with little attention paid to everything else. To the extent that much of the whole piece might crumble from pressure built up by the “beancounter” worldview. Good thing he acknowledges it.

In Phase

Lissajous curve
Lissajous curve

Something which happens to me on a rather regular basis (and about which I blogged before) is that I’ll hear about something right after thinking about it. For instance, if I think about the fact that a given tool should exist, it may be announced right at that moment.

Hey, I was just thinking about this!

The effect is a bit strange but it’s quite easy to explain. It feels like a “premonition,” but it probably has more to do with “being in phase.” In some cases, it may also be that I heard about that something but hadn’t registered the information. I know it happens a lot and  it might not be too hard to trace back. But I prefer thinking about phase.

And, yes, I am thinking about phase difference in waves. Not in a very precise sense, but the image still works, for me. Especially with the Lissajous representation, as above.

See, I don’t particularly want to be “ahead of the curve” and I don’t particularly mind being “behind the curve.” But when I’m right “in the curve,” something interesting happens. I’m “in the now.”

I originally thought about being “in tune” and it could also be about “in sync” or even “matching impedances.” But I still like the waves analogy. Especially since, when two waves are in phase, they reinforce one another. As analogies go, it’s not only a beautiful one, but a powerful one. And, yes, I do think about my sweetheart.

One reason I like the concept of phase difference is that I think through sound. My first exposure to the concept comes from courses in musical acoustics, almost twenty years ago. It wasn’t the main thing I’d remember from the course and it’s not something I investigated at any point since. Like I keep telling students, some things hit you long after you’ve heard about it in a course. Lifelong learning and “landminds” are based on such elements, even tiny unimportant ones. Phase difference is one such thing.

And it’s no big deal, of course. It’s not like I spent days thinking about these concepts. But I’ve been feeling like writing, lately, and this is as good an opportunity as any.

The trigger for this particular thing is rather silly and is probably explained more accurately, come to think of it, by “unconsciously registering” something before consciously registering it.

Was having breakfast and started thinking about the importance of being environmentally responsible, the paradox of “consumption as freedom,” the consequences of some lifestyle choices including carfree living, etc. This stream of thought led me, not unexpectedly, to the perspectives on climate change, people’s perception of scientific evidence, and the so-called ClimateGate. I care a lot about critical thinking, regardless of whether or not I agree with a certain idea, so I think the email controversy shows the importance of transparency. So far, nothing unexpected. Within a couple of minutes, I had covered a few of the subjects du jour. And that’s what struck me, because right then, I (over)heard a radio host introduce a guest whose talk is titled:

What is the role of climate scientists in the climate change debate?

Obviously, Tremblay addressed ClimateGate quite directly. So my thoughts were “in phase” with Tremblay’s.

A few minutes prior to (over)hearing this introduction, I (over)heard a comment about topics of social conversations at different points in recent history. According to screenwriter Fabienne Larouche, issues covered in the first seasons of her “flagship” tv series are still at the forefront in Quebec society today, fourteen years later. So I was probably even more “in tune” with the notion of being “in phase.” Especially with my society.

I said “(over)heard” because I wasn’t really listening to that radio show. It was just playing in the background and I wasn’t paying much attention. I don’t tend to listen to live radio but I do listen to some radio recordings as podcasts. One reason I like doing so is that I can pay much closer attention to what I hear. Another is that I can listen to what I want when I feel like listen to it, which means that I can prepare myself for a heady topic or choose some tech-fluff to wind down after a course. There’s also the serendipity of listening to very disparate programmes in the same listening session, as if I were “turning the dial” after each show on a worldwide radio (I often switch between French and English and/or between European and North American sources). For a while now, I’ve been listening to podcasts at double-speed, which helps me focus on what’s most significant.

(In Jazz, we talk about “top notes,” meaning the ones which are more prominent. It’s easier to focus on them at double-speed than at normal speed so “double-times” have an interesting cognitive effect.)

So, I felt “in phase.” As mentioned, it probably has much more to do with having passively heard things without paying attention yet letting it “seep into my brain” to create connections between a few subjects which get me to the same point as what comes later. A large part of this is well-known in psychology, especially in terms of cognition. We start noticing things when they enter into a schema we have in our mind. These things we start noticing were there all along so the “discovery” is only in our mind (in the sense that it wouldn’t be a discovery for others). When we learn a new word, for instance, we start hearing it everywhere.

But there are also words which start being used by everyone because they have been diffused largely at a given point in time. An actual neologism can travel quickly and a word in our passive vocabulary can also come to prominence, especially in mainstream media. Clearly, this is an issue of interest to psychologists, folklorists, and media analysts alike. I’m enough of a folklorist and media observer to think about the social processes behind the diffusion of terms regardless of what psychologists think.

A few months back, I got the impression that the word “nimble” had suddenly increased in currency after it was used in a speech by the current PotUS. Since I’m a non-native speaker of English, I’m likely to be accused of noticing the word because it’s part my own passive vocabulary. I have examples in French, though some are with words which were new to me, at the time («peoplisation», «battante»…). I probably won’t be able to defend myself from those who say that it’s just a matter of my own exposure to those terms. Though there are ways to analyze the currency of a given term, I’m not sure I trust this type of analysis a lot more than my gut feeling, at least in terms of realtime trends.

Which makes me think of “memetics.” Not in the strict sense that Dawkins would like us to use. But in the way popular culture cares about the propagation of “units of thought.” I recently read a fascinating blogpost (in French) about  memetics from this perspective, playing Dawkins against himself. As coincidences keep happening (or, more accurately, as I’m accutely tuned to find coincidences everywhere), I’ve been having a discussion about Mahir‘s personal homepage (aka “I kiss you”), who became an “Internet celebrity” through this process which is now called memetic. The reason his page was noticed isn’t that it was so unique. But it had this je ne sais quoi which captured the imagination, at the time (the latter part of the “Dot-Com Bubble”). As some literary critics and many other humanists teach us, it’s not the item itself which counts, it’s how we receive it (yes, I tend to be on the “reception” and “eye of the beholder” side of things). Mahir was striking because he was, indeed, “out of phase” with the times.

As I think about phase, I keep hearing the other acoustic analogy: the tuning of sine waves. When a sine wave is very slightly “out of tune” with another, we hear a very slow oscillation (interference beats) until they produce resonance. There’s a direct relationship between beat tones and phase, but I think “in tune” and “in phase” remain separate analogies.

One reason I like to think about waves for these analogies is that I tend to perceive temporal change through these concepts. If we think of historical change through cycles, being “in phase” is a matter of matching two change processes until they’re aligned but the cycles may be in harmonic relationships. One can move twice as fast as society and still be “in phase” with it.

Sure, I’m overextending the analogies, and there’s something far-fetched about this. But that’s pretty much what I like about analogical thinking. As I’m under the weather, this kind of rambling is almost therapeutic.

Judging Coffee and Beer: Answer to DoubleShot Coffee Company

DoubleShot Coffee Company: More Espresso Arguments.

I’m not in the coffee biz but I do involve myself in some coffee-related things, including barista championships (sensory judge at regional and national) and numerous discussions with coffee artisans. In other words, I’m nobody important.

In a way, I “come from” the worlds of beer and coffee homebrewing. In coffee circles, I like to introduce myself as a homeroaster and blogger.

(I’m mostly an ethnographer, meaning that I do what we call “participant-observation” as both an insider and an outsider.)

There seem to be several disconnects in today’s coffee world, despite a lot of communication across the Globe. Between the huge coffee corporations and the “specialty coffee” crowd. Between coffee growers and coffee lovers. Between professional and home baristas. Even, sometimes, between baristas from different parts of the world.
None of it is very surprising. But it’s sometimes a bit sad to hear people talk past one another.

I realize nothing I say may really help. And it may all be misinterpreted. That’s all part of the way things go and I accept that.

In the world of barista champions and the so-called “Third Wave,” emotions seem particularly high. Part of it might have to do with the fact that so many people interact on a rather regular basis. Makes for a very interesting craft, in some ways. But also for rather tense moments.

About judging…
My experience isn’t that extensive. I’ve judged at the Canadian Eastern Regional BC twice and at the Canadian BC once.
Still, I did notice a few things.

One is that there can be a lot of camaraderie/collegiality among BC participants. This can have a lot of beneficial effects on the quality of coffee served in different places as well as on the quality of the café experience itself, long after the championships. A certain cohesiveness which may come from friendly competition can do a lot for the diversity of coffee scenes.

Another thing I’ve noticed is that it’s really easy to be fair, in judging using WBC regulations. It’s subjective in a very literal way since there’s tasting involved (tastebuds belong to the “subjects” of the sensory and head judges). But it simply has very little if anything to do with personal opinions, relationships, or “liking the person.” It’s remarkably easy to judge the performance, with a focus on what’s in the cup, as opposed to the person her-/himself or her/his values.

Sure, the championship setting is in many ways artificial and arbitrary. A little bit like rules for an organized sport. Or so many other contexts.

A competition like this has fairly little to do with what is likely to happen in “The Real World” (i.e., in a café). I might even say that applying a WBC-compatible in a café is likely to become a problem in many cases. A bit like working the lunch shift at a busy diner using ideas from the Iron Chef or getting into a street fight and using strict judo rules.

A while ago, I was working in French restaurants, as a «garde-manger» (assistant-chef). We often talked about (and I did meet a few) people who were just coming out of culinary institutes. In most cases, they were quite good at producing a good dish in true French cuisine style. But the consensus was that “they didn’t know how to work.”
People fresh out of culinary school didn’t really know how to handle a chaotic kitchen, order only the supplies required, pay attention to people’s tastes, adapt to differences in prices, etc. They could put up a good show and their dishes might have been exquisite. But they could also be overwhelmed with having to serve 60 customers in a regular shift or, indeed, not know what to do during a slow night. Restaurant owners weren’t that fond of hiring them, right away. They had to be “broken out” («rodés»).

Barista championships remind me of culinary institutes, in this way. Both can be useful in terms of skills, but experience is more diverse than that.

So, yes, WBC rules are probably artificial and arbitrary. But it’s easy to be remarkably consistent in applying these rules. And that should count for something. Just not for everythin.

Sure, you may get some differences between one judge and the other. But those differences aren’t that difficult to understand and I didn’t see that they tended to have to do with “preferences,” personal issues, or anything of the sort. From what I noticed while judging, you simply don’t pay attention to the same things as when you savour coffee. And that’s fine. Cupping coffee isn’t the same thing as drinking it, either.

In my (admittedly very limited) judging experience, emphasis was put on providing useful feedback. The points matter a lot, of course, but the main thing is that the points make sense in view of the comments. In a way, it’s to ensure calibration (“you say ‘excellent’ but put a ‘3,’ which one is more accurate?”) but it’s also about the goals of the judging process. The textual comments are a way to help the barista pay attention to certain things. “Constructive criticism” is one way to put it. But it’s more than that. It’s a way to get something started.

Several of the competitors I’ve seen do come to ask judges for clarifications and many of them seemed open to discussion. A few mostly wanted justification and may have felt slighted. But I mostly noticed a rather thoughtful process of debriefing.

Having said that, there are competitors who are surprised by differences between two judges’ scores. “But both shots came from the same portafilter!” “Well, yes, but if you look at the video, you’ll notice that coffee didn’t flow the same way in both cups.” There are also those who simply doubt judges, no matter what. Wonder if they respect people who drink their espresso…

Coming from the beer world, I also notice differences with beer. In the beer world, there isn’t really an equivalent to the WBC in the sense that professional beer brewers don’t typically have competitions. But amateur homebrewers do. And it’s much stricter than the WBC in terms of certification. It requires a lot of rote memorization, difficult exams (I helped proctor two), judging points, etc.

I’ve been a vocal critic of the Beer Judge Certification Program. There seems to be an idea, there, that you can make the process completely neutral and that the knowledge necessary to judge beers is solid and well-established. One problem is that this certification program focuses too much on a series of (over a hundred) “styles” which are more of a context-specific interpretation of beer diversity than a straightforward classification of possible beers.
Also, the one thing they want to avoid the most (basing their evaluation on taste preferences) still creeps in. It’s probably no coincidence that, at certain events, beers which were winning “Best of Show” tended to be big, assertive beers instead of very subtle ones. Beer judges don’t want to be human, but they may still end up acting like ones.

At the same time, while there’s a good deal of debate over beer competition results and such, there doesn’t seem to be exactly the same kind of tension as in barista championships. Homebrewers take their results to heart and they may yell at each other over their scores. But, somehow, I see much less of a fracture, “there” than “here.” Perhaps because the stakes are very low (it’s a hobby, not a livelihood). Perhaps because beer is so different from coffee. Or maybe because there isn’t a sense of “Us vs. Them”: brewers judging a competition often enter beer in that same competition (but in a separate category from the ones they judge).
Actually, the main difference may be that beer judges can literally only judge what’s in the bottle. They don’t observe the brewers practicing their craft (this happens weeks prior), they simply judge the product. In a specific condition. In many ways, it’s very unfair. But it can help brewers understand where something went wrong.

Now, I’m not saying the WBC should become like the BJCP. For one thing, it just wouldn’t work. And there’s already a lot of investment in the current WBC format. And I’m really not saying the BJCP is better than the WBC as an inspiration, since I actually prefer the WBC-style championships. But I sense that there’s something going on in the coffee world which has more to do with interpersonal relationships and “attitudes” than with what’s in the cup.

All this time, those of us who don’t make a living through coffee but still live it with passion may be left out. And we do our own things. We may listen to coffee podcasts, witness personal conflicts between café owners, hear rants about the state of the “industry,” and visit a variety of cafés.
Yet, slowly but surely, we’re making our own way through coffee. Exploring its diversity, experimenting with different brewing methods, interacting with diverse people involved, even taking trips “to origin”…

Coffee is what unites us.

Development and Quality: Reply to Agile Diary

[youtube=http://www.youtube.com/watch?v=iry_CKAlI3g]

Former WiZiQ product manager Vikrama Dhiman responded to one of my tweets with a full-blown blogpost, thereby giving support to Matt Mullenweg‘s point that microblogging goes hand-in-hand with “macroblogging.”

My tweet:

enjoys draft æsthetics yet wishes more developers would release stable products. / adopte certains produits trop rapidement.

Vikrama’s post:

Good Enough Software Does Not Mean Bad Software « Agile Diary, Agile Introduction, Agile Implementation.

My reply:

“To an engineer, good enough means perfect. With an artist, there’s no such thing as perfect.” (Alexander Calder)

Thanks a lot for your kind comments. I’m very happy that my tweet (and status update) triggered this.

A bit of context for my tweet (actually, a post from Ping.fm, meant as a status update, thereby giving support in favour of conscious duplication, «n’en déplaise aux partisans de l’action contre la duplication».)

I’ve been thinking about what I call the “draft æsthetics.” In fact, I did a podcast episode about it. My description of that episode was:

Sometimes, there is such a thing as “Good Enough.”

Though I didn’t emphasize the “sometimes” part in that podcast episode, it was an important part of what I wanted to say. In fact, my intention wasn’t to defend draft æsthetics but to note that there seems to be a tendency toward this æsthetic mode. I do situate myself within that mode in many things I do, but it really doesn’t mean that this mode should be the exclusive one used in any context.

That aforequoted tweet was thus a response to my podcast episode on draft æsthetics. “Yes, ‘good enough’ may work, sometimes. But it needs not be applied in all cases.”

As I often get into convoluted discussions with people who seem to think that I condone or defend a position because I take it for myself, the main thing I’d say there is that I’m not only a relativist but I cherish nuance. In other words, my tweet was a way to qualify the core statement I was talking about in my podcast episode (that “good enough” exists, at times). And that statement isn’t necessarily my own. I notice a pattern by which this statement seems to be held as accurate by people. I share that opinion, but it’s not a strongly held belief of mine.

Of course, I digress…

So, the tweet which motivated Vikrama had to do with my approach to “good enough.” In this case, I tend to think about writing but in view of Eric S. Raymond’s approach to “Release Early, Release Often” (RERO). So there is a connection to software development and geek culture. But I think of “good enough” in a broader sense.

Disclaimer: I am not a coder.

The Calder quote remained in my head, after it was mentioned by a colleague who had read it in a local newspaper. One reason it struck me is that I spend some time thinking about artists and engineers, especially in social terms. I spend some time hanging out with engineers but I tend to be more on the “artist” side of what I perceive to be an axis of attitudes found in some social contexts. I do get a fair deal of flack for some of my comments on this characterization and it should be clear that it isn’t meant to imply any evaluation of individuals. But, as a model, the artist and engineer distinction seems to work, for me. In a way, it seems more useful than the distinction between science and art.

An engineer friend with whom I discussed this kind of distinction was quick to point out that, to him, there’s no such thing as “good enough.” He was also quick to point out that engineers can be creative and so on. But the point isn’t to exclude engineers from artistic endeavours. It’s to describe differences in modes of thought, ways of knowing, approaches to reality. And the way these are perceived socially. We could do a simple exercise with terms like “troubleshooting” and “emotional” to be assigned to the two broad categories of “engineer” and “artist.” Chances are that clear patterns would emerge. Of course, many concepts are as important to both sides (“intelligence,” “innovation”…) and they may also be telling. But dichotomies have heuristic value.

Now, to go back to software development, the focus in Vikrama’s Agile Diary post…

What pushed me to post my status update and tweet is in fact related to software development. Contrary to what Vikrama presumes, it wasn’t about a Web application. And it wasn’t even about a single thing. But it did have to do with firmware development and with software documentation.

The first case is that of my Fonera 2.0n router. Bought it in early November and I wasn’t able to connect to its private signal using my iPod touch. I could connect to the router using the public signal, but that required frequent authentication, as annoying as with ISF. Since my iPod touch is my main WiFi device, this issue made my Fonera 2.0n experience rather frustrating.

Of course, I’ve been contacting Fon‘s tech support. As is often the case, that experience was itself quite frustrating. I was told to reset my touch’s network settings which forced me to reauthenticate my touch on a number of networks I access regularly and only solved the problem temporarily. The same tech support person (or, at least, somebody using the same name) had me repeat the same description several times in the same email message. Perhaps unsurprisingly, I was also told to use third-party software which had nothing to do with my issue. All in all, your typical tech support experience.

But my tweet wasn’t really about tech support. It was about the product. Thougb I find the overall concept behind the Fonera 2.0n router very interesting, its implementation seems to me to be lacking. In fact, it reminds me of several FLOSS development projects that I’ve been observing and, to an extent, benefitting from.

This is rapidly transforming into a rant I’ve had in my “to blog” list for a while about “thinking outside the geek box.” I’ll try to resist the temptation, for now. But I can mention a blog thread which has been on my mind, in terms of this issue.

Firefox 3 is Still a Memory Hog — The NeoSmart Files.

The blogpost refers to a situation in which, according to at least some users (including the blogpost’s author), Firefox uses up more memory than it should and becomes difficult to use. The thread has several comments providing support to statements about the relatively poor performance of Firefox on people’s systems, but it also has “contributions” from an obvious troll, who keeps assigning the problem on the users’ side.

The thing about this is that it’s representative of a tricky issue in the geek world, whereby developers and users are perceived as belonging to two sides of a type of “class struggle.” Within the geek niche, users are often dismissed as “lusers.” Tech support humour includes condescending jokes about “code 6”: “the problem is 6″ from the screen.” The aforementioned Eric S. Raymond wrote a rather popular guide to asking questions in geek circles which seems surprisingly unaware of social and cultural issues, especially from someone with an anthropological background. Following that guide, one should switch their mind to that of a very effective problem-solver (i.e., the engineer frame) to ask questions “the smart way.” Not only is the onus on users, but any failure to comply with these rules may be met with this air of intellectual superiority encoded in that guide. IOW, “Troubleshoot now, ask questions later.”

Of course, many users are “guilty” of all sorts of “crimes” having to do with not reading the documentation which comes with the product or with simply not thinking about the issue with sufficient depth before contacting tech support. And as the majority of the population is on the “user” side, the situation can be described as both a form of marginalization (geek culture comes from “nerd” labels) and a matter of elitism (geek culture as self-absorbed).

This does have something to do with my Fonera 2.0n. With it, I was caught in this dynamic whereby I had to switch to the “engineer frame” in order to solve my problem. I eventually did solve my Fonera authentication problem, using a workaround mentioned in a forum post about another issue (free registration required). Turns out, the “release candidate” version of my Fonera’s firmware does solve the issue. Of course, this new firmware may cause other forms of instability and installing it required a bit of digging. But it eventually worked.

The point is that, as released, the Fonera 2.0n router is a geek toy. It’s unpolished in many ways. It’s full of promise in terms of what it may make possible, but it failed to deliver in terms of what a router should do (route a signal). In this case, I don’t consider it to be a finished product. It’s not necessarily “unstable” in the strict sense that a software engineer might use the term. In fact, I hesitated between different terms to use instead of “stable,” in that tweet, and I’m not that happy with my final choice. The Fonera 2.0n isn’t unstable. But it’s akin to an alpha version released as a finished product. That’s something we see a lot of, these days.

The main other case which prompted me to send that tweet is “CivRev for iPhone,” a game that I’ve been playing on my iPod touch.

I’ve played with different games in the Civ franchise and I even used the FLOSS version on occasion. Not only is “Civilization” a geek classic, but it does connect with some anthropological issues (usually in a problematic view: Civ’s worldview lacks anthro’s insight). And it’s the kind of game that I can easily play while listening to podcasts (I subscribe to a number of th0se).

What’s wrong with that game? Actually, not much. I can’t even say that it’s unstable, unlike some other items in the App Store. But there’s a few things which aren’t optimal in terms of documentation. Not that it’s difficult to figure out how the game works. But the game is complex enough that some documentation is quite useful. Especially since it does change between one version of the game and another. Unfortunately, the online manual isn’t particularly helpful. Oh, sure, it probably contains all the information required. But it’s not available offline, isn’t optimized for the device it’s supposed to be used with, doesn’t contain proper links between sections, isn’t directly searchable, and isn’t particularly well-written. Not to mention that it seems to only be available in English even though the game itself is available in multiple languages (I play it in French).

Nothing tragic, of course. But coupled with my Fonera experience, it contributed to both a slight sense of frustration and this whole reflection about unfinished products.

Sure, it’s not much. But it’s “good enough” to get me started.