Category Archives: shameless plug

Le meilleur de la blogosphère anthropologique francophone: appel aux candidatures

Le blogue Neuroanthropology recueille présentement des candidatures pour réaliser une anthologie de la blogosphère anthropologique pour l’année 2008. Si vous tenez un blogue à caractère anthropologique ou si vous connaissez quelqu’un d’autre qui tient un tel blogue, veuillez nous envoyer un message par l’entremise du billet Anthropology Blogging 2008: Call for Submissions sur ce même blogue. Neuroanthropology cherche des anthropologues blogueurs de diverses communautés linguistiques pour qu’ils puissent soumettre leurs meilleurs billets selon deux critères: popularité et auto-sélection. Dans la catégorie «popularité», chaque blogue peut soumettre un lien sur billet celui qui a reçu le plus de visites au cours de l’année, accompagné par une courte description (une ligne ou deux) de ce qui, selon l’auteur, a permis à ce billet d’attirer autant de visites. Dans la catégorie «auto-sélection», il s’agit de soumette le meilleur billet de l’année, selon l’auteur. Les blogues collectifs (écrits par plusieurs auteurs) peuvent sélectionner deux billets du même blogue, pour cette anthologie.
Toutes les soumissions sont acceptées. Nous désirons construire une liste aussi exhaustive que possible des blogues anthropologiques, peu importe la langue.
Prière de soumettre vos candidatures d’ici au 29 décembre. L’anthologie sera mise en ligne le 31 décembre.

Gender and Culture

A friend sent me a link to the following video:

JC Penney: Beware of the Doghouse | Creativity Online.

In that video, a man is “sent to the doghouse” (a kind of prison for insensitive men) because he offered a vacuum cleaner to his wife. It’s part of a marketing campaign through which men are expected to buy diamonds to their wives and girlfriends.

The campaign is quite elaborate and the main website for the campaign makes interesting uses of social media.

For instance, that site makes use of Facebook Connect as a way to tap viewers’ online social network. FC is a relatively new feature (the general release was last week) and few sites have been putting it to the test. In this campaign’s case, a woman can use her Facebook account to connect to her husband or boyfriend and either send him a warning about his insensitivity to her needs (of diamonds) or “put him in the doghouse.” From a social media perspective, it can accurately be described as “neat.”

The site also uses Share This to facilitate the video‘s diffusion  through various social media services, from WordPress.com to Diigo. This tends to be an effective strategy to encourage “viral marketing.” (And, yes, I fully realize that I actively contribute to this campaign’s “viral spread.”)

The campaign could be a case study in social marketing.

But, this time, I’m mostly thinking about gender.

Simply put, I think that this campaign would fare rather badly in Quebec because of its use of culturally inappropriate gender stereotypes.

As I write this post, I receive feedback from Swedish ethnomusicologist Maria Ljungdahl who shares some insight about gender stereotypes. As Maria says, the stereotypes in this ad are “global.” But my sense is that these “global stereotypes” are not that compatible with local culture, at least among Québécois (French-speaking Quebeckers).

See, as a Québécois born and raised as a (male) feminist, I tend to be quite gender-conscious. I might even say that my gender awareness may be somewhat above the Québécois average and gender relationships are frequently used in definitions of Québécois identity.

In Québécois media, advertising campaigns portraying men as naïve and subservient have frequently been discussed. Ten or so years ago, these portrayals were a hot topic (searches for Brault & Martineau, Tim Hortons, and Un gars, une fille should eventually lead to appropriate evidence). Current advertising campaigns seem to me more subtle in terms of male figures, but careful analysis would be warranted as discussions of those portrayals are more infrequent than they have been in the past.

That video and campaign are, to me, very US-specific. Because I spent a significant amount of time in Indiana, Massachusetts, and Texas, my initial reaction while watching the video had more to do with being glad that it wasn’t the typical macrobrewery-style sexist ad. This reaction also has to do with the context for my watching that video as I was unclear as to the gender perspective of the friend who sent me the link (a male homebrewer from the MidWest currently living in Texas).

By the end of the video, however, I reverted to my Québécois sensibility. I also reacted to the obvious commercialism, partly because one of my students has been working on engagement rings in our material culture course.

But my main issue was with the presumed insensitivity of men.

Granted, part of this is personal. I define myself as a “sweet and tendre man” and I’m quite happy about my degree of sensitivity, which may in fact be slightly higher than average, even among Québécois. But my hunch is that this presumption of male insensitivity may not have very positive effects on the perception of such a campaign. Québécois watching this video may not groan but they may not find it that funny either.

There’s a generational component involved and, partly because of a discussion of writing styles in a generational perspective, I have been thinking about “generations” as a useful model for explaining cultural diversity to non-ethnographers.

See, such perceived generational groups as “Baby Boomers” and “Generation X” need not be defined as monolithic, monadic, bounded entities and they have none of the problems associated with notions of “ethnicity” in the general public. “Generations” aren’t “faraway tribes” nor do they imply complete isolation. Some people may tend to use “generational” labels in such terms that they appear clearly defined (“Baby Boomers are those individuals born between such and such years”). And there is some confusion between this use of “historical generations” and what the concept of “generation” means in, say, the study of kinship systems. But it’s still relatively easy to get people to think about generations in cultural terms: they’re not “different cultures” but they still seem to be “culturally different.”

Going back to gender… The JC Penney marketing campaign visibly lumps together people of different ages. The notion seems to be that doghouse-worthy male insensitivity isn’t age-specific or related to inexperience. The one man who was able to leave the doghouse based on his purchase of diamonds is relatively “age-neutral” as he doesn’t really seem to represent a given age. Because this attempt at crossing age divisions seems so obvious, I would assume that it came in the context of perceived differences in gender relationships. Using the logic of those who perceive the second part of the 20th Century as a period of social emancipation, one might presume that younger men are less insensitive than older men (who were “brought up” in a cultural context which was “still sexist”). If there are wide differences in the degree of sensitivity of men of different ages, a campaign aiming at a broad age range needs to diminish the importance of these differences. “The joke needs to be funny to men of all ages.”

The Quebec context is, I think, different. While we do perceive the second part of the 20th Century (and, especially, the 1970s) as a period of social emancipation (known as the “Quiet Revolution” or «Révolution Tranquille»), the degree of sensitivity to gender issues appears to be relatively level, across the population. At a certain point in time, one might have argued that older men were still insensitive (at the same time as divorcées in their forties might have been regarded as very assertive) but it seems difficult to make such a distinction in the current context.

All this to say that the JC Penney commercial is culturally inappropriate for Québécois society? Not quite. Though the example I used was this JC Penney campaign, I’m thinking about broader contexts for Québécois identity (for a variety of personal reasons, including the fact that I have been back in Québec for several months, now).

My claim is…

Ethnographic field research would go a long way to unearth culturally appropriate categories which might eventually help marketers cater to Québécois.

Of course, the agency which produced that JC Penney ad (Saatchi & Saatchi) was targeting the US market (JC Penney doesn’t have locations in Quebec) and I received the link through a friend in the US. But it was an interesting opportunity for me to think and write about a few issues related to the cultural specificity of gender stereotypes.

Blogging and Literary Standards

I wrote the following comment in response to a conversation between novelist Rick Moody and podcasting pioneer Chris Lydon:

Open Source » Blog Archive » In the Obama Moment: Rick Moody.

In keeping with the RERO principle I describe in that comment, the version on the Open Source site is quite raw. As is my habit, these days, I pushed the “submit” button without rereading what I had written. This version is edited, partly because I noticed some glaring mistakes and partly because I wanted to add some links. (Blog comments are often tagged for moderation if they contain too many links.) As I started editing that comment, I changed a few things, some of which have consequences to the meaning of my comment. There’s this process, in both writing and editing, which “generates new thoughts.” Yet another argument for the RERO principle.

I can already think of an addendum to this post, revolving on my personal position on writing styles (informed by my own blogwriting experience) along with my relative lack of sensitivity for Anglo writing. But I’m still blogging this comment on a standalone basis.

Read on, please… Continue reading Blogging and Literary Standards

My Problem With Journalism

I hate having an axe to grind. Really, I do. “It’s unlike me.” When I notice that I catch myself grinding an axe, I “get on my own case.” I can be quite harsh with my own self.

But I’ve been trained to voice my concerns. And I’ve been perceiving an important social problem for a while.

So I “can’t keep quiet about it.”

If everything goes really well, posting this blog entry might be liberating enough that I will no longer have any axe to grind. Even if it doesn’t go as well as I hope, it’ll be useful to keep this post around so that people can understand my position.

Because I don’t necessarily want people to agree with me. I mostly want them to understand “where I come from.”

So, here goes:

Journalism may have outlived its usefulness.

Like several other “-isms” (including nationalism, colonialism, imperialism, and racism) journalism is counterproductive in the current state of society.

This isn’t an ethical stance, though there are ethical positions which go with it. It’s a statement about the anachronic nature of journalism. As per functional analysis, everything in society needs a function if it is to be maintained. What has been known as journalism is now taking new functions. Eventually, “journalism as we know it” should, logically, make way for new forms.

What these new forms might be, I won’t elaborate in this post. I have multiple ideas, especially given well-publicised interests in social media. But this post isn’t about “the future of journalism.”

It’s about the end of journalism.

Or, at least, my looking forward to the end of journalism.

Now, I’m not saying that journalists are bad people and that they should just lose their jobs. I do think that those who were trained as journalists need to retool themselves, but this post isn’t not about that either.

It’s about an axe I’ve been grinding.

See, I can admit it, I’ve been making some rather negative comments about diverse behaviours and statements, by media people. It has even become a habit of mine to allow myself to comment on something a journalist has said, if I feel that there is an issue.

Yes, I know: journalists are people too, they deserve my respect.

And I do respect them, the same way I respect every human being. I just won’t give them the satisfaction of my putting them on a pedestal. In my mind, journalists are people: just like anybody else. They deserve no special treatment. And several of them have been arrogant enough that I can’t help turning their arrogance back to them.

Still, it’s not about journalist as people. It’s about journalism “as an occupation.” And as a system. An outdated system.

Speaking of dates, some context…

I was born in 1972 and, originally,I was quite taken by journalism.

By age twelve, I was pretty much a news junkie. Seriously! I was “consuming” a lot of media at that point. And I was “into” media. Mostly television and radio, with some print mixed in, as well as lots of literary work for context: this is when I first read French and Russian authors from the late 19th and early 20th centuries.

I kept thinking about what was happening in The World. Back in 1984, the Cold War was a major issue. To a French-Canadian tween, this mostly meant thinking about the fact that there were (allegedly) US and USSR “bombs pointed at us,” for reasons beyond our direct control.

“Caring about The World” also meant thinking about all sorts of problems happening across The Globe. Especially poverty, hunger, diseases, and wars. I distinctly remember caring about the famine in Ethiopia. And when We Are the World started playing everywhere, I felt like something was finally happening.

This was one of my first steps toward cynicism. And I’m happy it occured at age twelve because it allowed me to eventually “snap out of it.” Oh, sure, I can still be a cynic on occasion. But my cynicism is contextual. I’m not sure things would have been as happiness-inducing for me if it hadn’t been for that early start in cynicism.

Because, you see, The World disinterested itself quite rapidly with the plight of Ethiopians. I distinctly remember asking myself, after the media frenzy died out, what had happened to Ethiopians in the meantime. I’m sure there has been some report at the time claiming that the famine was over and that the situation was “back to normal.” But I didn’t hear anything about it, and I was looking. As a twelve-year-old French-Canadian with no access to a modem, I had no direct access to information about the situation in Ethiopia.

Ethiopia still remained as a symbol, to me, of an issue to be solved. It’s not the direct cause of my later becoming an africanist. But, come to think of it, there might be a connection, deeper down than I had been looking.

So, by the end of the Ethiopian famine of 1984-85, I was “losing my faith in” journalism.

I clearly haven’t gained a new faith in journalism. And it all makes me feel quite good, actually. I simply don’t need that kind of faith. I was already training myself to be a critical thinker. Sounds self-serving? Well, sorry. I’m just being honest. What’s a blog if the author isn’t honest and genuine?

Flash forward to 1991, when I started formal training in anthropology. The feeling was exhilarating. I finally felt like I belonged. My statement at the time was to the effect that “I wasn’t meant for anthropology: anthropology was meant for me!” And I was learning quite a bit about/from The World. At that point, it already did mean “The Whole Wide World,” even though my knowledge of that World was fairly limited. And it was a haven of critical thinking.

Ideal, I tell you. Moan all you want, it felt like the ideal place at the ideal time.

And, during the summer of 1993, it all happened: I learnt about the existence of the “Internet.” And it changed my life. Seriously, the ‘Net did have a large part to play in important changes in my life.

That event, my discovery of the ‘Net, also has a connection to journalism. The person who described the Internet to me was Kevin Tuite, one of my linguistic anthropology teachers at Université de Montréal. As far as I can remember, Kevin was mostly describing Usenet. But the potential for “relatively unmediated communication” was already a big selling point. Kevin talked about the fact that members of the Caucasian diaspora were able to use the Internet to discuss with their relatives and friends back in the Caucasus about issues pertaining to these independent republics after the fall of the USSR. All this while media coverage was sketchy at best (sounded like journalism still had a hard time coping with the new realities).

As you can imagine, I was more than intrigued and I applied for an account as soon as possible. In the meantime, I bought at 2400 baud modem, joined some local BBSes, and got to chat about the Internet with several friends, some of whom already had accounts. Got my first email account just before semester started, in August, 1993. I can still see traces of that account, but only since April, 1994 (I guess I wasn’t using my address in my signature before this). I’ve been an enthusiastic user of diverse Internet-based means of communication since then.

But coming back to journalism, specifically…

Journalism missed the switch.

During the past fifteen years, I’ve been amazed at how clueless members of mainstream media institutions have been to “the power of the Internet.” This was during Wired Magazine’s first year as a print magazine and we (some friends and I) were already commenting upon the fact that print journalists should look at what was coming. Eventually, they would need to adapt. “The Internet changes everything,” I thought.

No, I didn’t mean that the Internet would cause any of the significant changes that we have seeing around us. I tend to be against technological determinism (and other McLuhan tendencies). Not that I prefer sociological determinism yet I can’t help but think that, from ARPAnet to the current state of the Internet, most of the important changes have been primarily social: if the Internet became something, it’s because people are making it so, not because of some inexorable technological development.

My enthusiastic perspective on the Internet was largely motivated by the notion that it would allow people to go beyond the model from the journalism era. Honestly, I could see the end of “journalism as we knew it.” And I’m surprised, fifteen years later, that journalism has been among the slowest institutions to adapt.

In a sense, my main problem with journalism is that it maintains a very stratified structure which gives too much weight to the credibility of specific individuals. Editors and journalists, who are part of the “medium” in the old models of communication, have taken on a gatekeeping role despite the fact that they rarely are much more proficient thinkers than people who read them. “Gatekeepers” even constitute a “textbook case” in sociology, especially in conflict theory. Though I can easily perceive how “constructed” that gatekeeping model may be, I can easily relate to what it entails in terms of journalism.

There’s a type of arrogance embedded in journalistic self-perception: “we’re journalists/editors so we know better than you; you need us to process information for you.” Regardless of how much I may disagree with some of his words and actions, I take solace in the fact that Murdoch, a key figure in today’s mainstream media, talked directly at this arrogance. Of course, he might have been pandering. But the very fact that he can pay lip-service to journalistic arrogance is, in my mind, quite helpful.

I think the days of fully stratified gatekeeping (a “top-down approach” to information filtering) are over. Now that information is easily available and that knowledge is constructed socially, any “filtering” method can be distributed. I’m not really thinking of a “cream rises to the top” model. An analogy with water sources going through multiple layers of mountain rock would be more appropriate to a Swiss citizen such as myself. But the model I have in mind is more about what Bakhtin called “polyvocality” and what has become an ethical position on “giving voice to the other.” Journalism has taken voice away from people. I have in mind a distributed mode of knowledge construction which gives everyone enough voice to have long-distance effects.

At the risk of sounding too abstract (it’s actually very clear in my mind, but it requires a long description), it’s a blend of ideas like: the social butterfly effect, a post-encyclopedic world, and cultural awareness. All of these, in my mind, contribute to this heightened form of critical thinking away from which I feel journalism has led us.

The social butterfly effect is fairly easy to understand, especially now that social networks are so prominent. Basically, the “butterfly effect” from chaos theory applied to social networks. In this context, a “social butterfly” is a node in multiple networks of varying degrees of density and clustering. Because such a “social butterfly” can bring things (ideas, especially) from one such network to another, I argue that her or his ultimate influence (in agregate) is larger than that of someone who sits at the core of a highly clustered network. Yes, it’s related to “weak ties” and other network classics. But it’s a bit more specific, at least in my mind. In terms of journalism, the social butterfly effect implies that the way knowledge is constructed needs not come from a singular source or channel.

The “encyclopedic world” I have in mind is that of our good friends from the French Enlightenment: Diderot and the gang. At that time, there was a notion that the sum of all knowledge could be contained in the Encyclopédie. Of course, I’m simplifying. But such a notion is still discussed fairly frequently. The world in which we now live has clearly challenged this encyclopedic notion of exhaustiveness. Sure, certain people hold on to that notion. But it’s not taken for granted as “uncontroversial.” Actually, those who hold on to it tend to respond rather positively to the journalistic perspective on human events. As should be obvious, I think the days of that encyclopedic worldview are counted and that “journalism as we know it” will die at the same time. Though it seems to be built on an “encyclopedia” frame, Wikipedia clearly benefits from distributed model of knowledge management. In this sense, Wikipedia is less anachronistic than Britannica. Wikipedia also tends to be more insightful than Britannica.

The cultural awareness point may sound like an ethnographer’s pipe dream. But I perceive a clear connection between Globalization and a certain form of cultural awareness in information and knowledge management. This is probably where the Global Voices model can come in. One of the most useful representations of that model comes from a Chris Lydon’s Open Source conversation with Solana Larsen and Ethan Zuckerman. Simply put, I feel that this model challenges journalism’s ethnocentrism.

Obviously, I have many other things to say about journalism (as well as about its corrolate, nationalism).

But I do feel liberated already. So I’ll leave it at that.

I Am Not a Guru

“Nor do I play one online!”

The “I am not a ” phrase is often used as a disclaimer when one is giving advice. Especially in online contexts having to do with law, in which case the IANAL acronym can be used, and understood.
I’m not writing this to give advice. (Even though I could!) I’ve simply been thinking about social media a fair deal, recently, and thought I’d share a few thoughts.

I’ve been on the record as saying that I have a hard time selling my expertise. It’s not through lack of self-confidence (though I did have problems with this in the past), nor is it that my expertise is difficult to sell. It’s simply a matter of seeing myself as a friendly humanist, not as a brand to sell. To a certain extent, this post is an extension of the same line of thinking.

I’m also going back to my post about “the ‘social’ in ‘social media/marketing/web'” as I tend to position myself as an ethnographer and social scientist (I teach anthropology, sociology, and folkloristics). Simply put, I do participant-observation in social media spheres. Haven’t done formal research on the subject, nor have I taught in that field. But I did gain some insight in terms if what social media entails.

Again, I’m no guru. I’m just a social geek.

The direct prompt for this blogpost is a friend’s message in which he asked me for advice on the use of social media to market his creative work. Not that he framed his question in precisely those terms but the basic idea was there.

As he’s a friend, I answered him candidly, not trying to sell my social media expertise to him. But, after sending that message, I got to think about the fact that I’m not selling my social media expertise to anyone.

One reason is that I’m no salesman. Not only do I perceive myself as “too frank to be a salesman” (more on the assumptions later), but I simply do not have the skills to sell anything. Some people are so good at sales pitches that they could create needs where they is none (the joke about refrigerators and “Eskimos” is too much of an ethnic slur to be appropriate). I’ve been on the record saying that “I couldn’t sell bread for a penny” (to a rich yet starving person).

None of this means that I haven’t had any influence on any purchasing pattern. In fact, that long thread in which I confessed my lack of salesman skills was the impulse (direct or indirect) behind the purchase of a significant number of stovetop coffee devices and this “influence” has been addressed explicitly. It’s just that my influence tends to be more subtle, more “diffuse.” Influence based on participation in diverse groups. It’s one reason I keep talking about the “social butterfly effect.”

Coming back to social media and social marketing.

First, some working definitions. By “social media” I usually mean blogs, podcasts, social networking systems, and microblogs. My usage also involves any participatory use of the Internet and any alternative to “mainstream media” (MSM) which makes use of online contacts between human beings. “Social marketing” is, to me, the use of social media to market and sell a variety of things online, including “people as brands.” This notion connects directly to a specific meaning of “social capital” which, come to think of it, probably has more to do with Putnam than Bourdieu (PDF version of an atricle about both versions).

Other people, I admit, probably have much better ways to define those concepts. But those definitions are appropriate in the present context. I mostly wanted to talk about gurus.

Social Guru

I notice guru-like behaviour in the social media/marketing sphere.

I’m not targetting individuals, though the behaviour is adopted by specific people. Not every one is acting as a “social media guru” or “social marketing guru.” The guru-like behaviour is in fact quite specific and not as common as some would think.

Neither am I saying that guru-like behaviour is inappropriate. I’m not blaming anyone for acting like a guru. I’m mostly distancing myself from that behaviour. Trying to show that it’s one model for behaviour in the social media/marketing sphere.

It should go without saying: I’m not using the term “guru” in a literal sense it might have in South Asia. That kind of guru I might not distance myself from as quickly. Especially if we think about “teachers as personal trainers.” But I’m using “guru” in reference to an Anglo-American phenomenon having to do with expertise and prestige.

Guru-like behaviour, as noticed in the social media/marketing sphere, has to do with “portraying oneself as an expert holding a secret key which can open the doors to instant success.” Self-assurance is involved, of course. But there’s also a degree of mystification. And though this isn’t a rant against people who adopt this kind of behaviour, I must admit that I have negative reactions to any kind of mystification.

There’s a difference between mystery and mystification. Something that is mysterious is difficult to explain “by its very nature.” Mystification involves withholding information to prevent knowledge. As an academic, I have been trained to fight obscurantism of any kind. Mystification seems counterproductive. “Information Wants to be Free.”

This is not to say that I dislike ambiguity, double-entendres, or even secrets. In fact, I’m often using ambiguity in playful manner and, working with a freemasonry-like secret association, I do understand the value of the most restrictive knowledge management practises. But I find limited value in restricting information when knowledge can be beneficial to everyone. As in Eco’s The Name of the Rose, subversive ideas find their way out of attempts to hide them.

Another aspect of guru-like behaviour which tends to bother me is that I can’t help but find it empty. As some would say, “there needs to be a ‘there’ there.” With social media/marketing, the behaviour I’m alluding to seems to imply that there is, in fact, some “secret key to open all doors.” Yet, as I scratch beneath the surface, I find something hollow. (The image I have in mind is that of a chocolate Easter egg. But any kind of trompe-l’œil would work.)

Obviously, I’m not saying that there’s “nothing to” social media/marketing. Those who dismiss social media and/or social marketing sound to me like curmudgeons or naysayers. “There’s nothing new, here. It’s just the same thing as what it always was. Buy my book to read all about what nonsense this all is.” (A bit self-serving, don’t you think?)

And I’m not saying that I know what there is in social media and marketing which is worth using. That would not only be quite presumptuous but it would also represent social media and marketing in a more simplified manner than I feel it deserves.

I’m just saying that caution should be used with people who claim they know everything there is to know about social media and social marketing. In other words, “be careful when someone promises to make you succeed through the Internet.” Sounds obvious, but some people still fall prey to grandiose claims.

Having said this, I’ll keep on posting some of thoughts about social media and social marketing. I might be way off, so “don’t quote me on this.” (You can actually quote me but don’t give my ideas too much credit.)

Student Engagement: The Gym Analogy (Updated: Credited)

Heard about this recently and probably heard it before. It’s striking me more now than before, for some reason.

[Update: I heard about this analogy through Peace Studies scholar Laurie Lamoureux Scholes (part-time faculty and doctoral candidate in Religion at Concordia University). Lamoureux Scholes’s colleague John Bilodeau is the intermediate source for this analogy and may have seen it on the RateYourStudents blog. There’s nothing like giving credit where credit is due and I’m enough of a folklorist to care about transmission. Besides, the original RYS gym-themed blog entry can be quite useful.]

Those of us who teach at universities and colleges (especially in North America and especially among English-speakers, I would guess) have encountered this “sense of entitlement” which has such deep implications in the ways some students perceive learning. Some students feel and say that, since they (or their parents) pay large sums for their post-secondary education, they are entitled to a “special treatment” which often involves the idea of getting high grades with little effort.

In my experience, this sense of entitlement correlates positively with the prestige of the institution. Part of this has to do with tuition fees required by those universities and colleges. But there’s also the notion that, since they were admitted to a program at such a selective school, they must be the “cream of the crop” and therefore should be treated with deference. Similarly, “traditional students” (18-25) are in my experience more likely to display a sense of entitlement than “non-traditional students” (older than 25) who have very specific reasons to attend a college or university.

The main statements used by students in relation to their sense of entitlement usually have some connection to tuition fees perceived to transform teaching into a hired service, regardless of other factors. “My parents pay a lot of money for your salary so I’m allowed to get what I want.” (Of course, those students may not realize that a tiny fraction of tuition fees actually goes in the pocket of the instructor, but that’s another story.) In some cases, the parents can easily afford that amount paid in tuitions but the statements are the same. In other cases, the statements come from the notion that parents have “worked very hard to put me in school.” The results, in terms of entitlement, are quite similar.

Simply put, those students who feel a strong sense of entitlement tend to “be there for the degree” while most other students are “there to learn.”

Personally, I tend to assume students want to learn and I value student engagement in learning processes very highly. As a result, I often have a harder time working with students with a sense of entitlement. I can adapt myself to work with them if I assess their positions early on (preferably, before the beginning of a semester) but it requires a good deal of effort for me to teach in a context in which the sense of entitlement is “endemic.” In other words, “I can handle a few entitled students” if I know in advance what to expect but I find it demotivating to teach a group of students who “are only there for the degree.”

A large part of my own position has to do with the types of courses I have been teaching (anthropology, folkloristics, and sociology) and my teaching philosophy also “gets in the way.” My main goal is a constructivist one: create an appropriate environment, with students, in which learning can happen efficiently. I’m rarely (if ever) trying to “cram ideas into students’ heads,” though I do understand the value of that type of teaching in some circumstances. I occasionally try to train students for a task but my courses have rarely been meant to be vocational in that sense (I could certainly do vocational training, in which case I would adapt my methods).

So, the gym analogy. At this point, I find it’s quite fitting as an answer to the “my parents paid for this course so I should get a high grade.”

Tuition fees are similar to gym membership: regardless of the amount you pay, you can only expect results if you make the effort.

Simple and effective.

Of course, no analogy is perfect. I think the “effort” emphasis is more fitting in physical training than in intellectual and conceptual training. But, thankfully, the analogy does not imply that students should “get grades for effort” more than athletes assume effort is sufficient to improve their physical skills.

One thing I like about this analogy is that it can easily resonate with a large category of students who are, in fact, the “gym type.” Sounds irrelevant but the analogy is precisely the type of thing which might stick in the head of those students who care about physical training (even if they react negatively at first) and many “entitled students” have a near Greek/German attitude toward their bodies. In fact, some of the students with the strongest sense of entitlement are high-profile athletes: some of them sound like they expect to have minions to take exams for them!

An important advantage of the gym analogy, in a North American context, is that it focuses on individual responsibility. While not always selfish, the sense of entitlement is self-centred by definition. Given the North American tendency toward independence training and a strong focus on individual achievement in North American academic institutions, the “individualist” character of the sense of entitlement shouldn’t surprise anyone. In fact, those “entitled students” are unlikely to respond very positively to notions of solidarity, group learning, or even “team effort.”

Beyond individual responsibility, the gym analogy can help emphasise individual goals, especially in comparison to team sports. In North America, team sports play a very significant role in popular culture and the distinction between a gym and a sports team can resonate in a large conceptual field. The gym is the locale for individual achievement while the sports team (which could be the basis of another analogy) is focused on group achievement.

My simplest definition of a team is as “a task-oriented group.” Some models of group development (especially Tuckman’s catchy “Forming, Storming, Norming, Performing“) are best suited in relation to teams. Task-based groups connect directly with the Calvinistic ideology of progress (in a Weberian perspective), but they also embed a “community-building” notion which is often absent from the “social Darwinism” of some capital-driven discourse. In other words, a team sports analogy could have some of the same advantages as the gym analogy (such as a sense of active engagement) with the added benefit of bringing into focus the social aspects of learning.

Teamwork skills are highly valued in the North American workplace. In learning contexts, “teamwork” often takes a buzzword quality. The implicit notion seems to be that the natural tendency for individuals to work against everybody else but that teams, as unnatural as they may seem, are necessary for the survival of broad institutions (such as the typical workplace). In other words, “learning how to work well in teams” sounds like a struggle against “human nature.” This implicit perspective relates to the emphasis on “individual achievement” and “independence training” represented effectively in the gym analogy.

So, to come back to that gym analogy…

In a gym, everyone is expected to set her or his own goals, often with the advice of a trainer. The notion is that this selection of goals is completely free of outside influence save for “natural” goals related to general health. In this context, losing weight is an obvious goal (the correlation between body mass and health being taken as a given) but it is still chosen by the individual. “You can only succeed if you set yourself to succeed” seems to be a common way to put it. Since this conception is “inscribed in the mind” of some students, it may be a convenient tool to emphasise learning strategies: “you can only learn if you set yourself to learn.” Sounds overly simple, but it may well work. Especially if we move beyond the idea some students have that they’re so “smart” that they “don’t need to learn.”

What it can imply in terms of teaching is quite interesting. An instructor takes on the role of a personal trainer. Like a sports team’s coach, a trainer is “listened to” and “obeyed.” There might be a notion of hierarchy involved (at least in terms of skills: the trainer needs to impress), but the main notion is that of division of labour. Personally, I could readily see myself taking on the “personal trainer” role in a learning context, despite the disadvantages of customer-based approaches to learning. One benefit of the trainer role is that what students (or their parents) pay for is a service, not “learning as a commodity.”

Much of this reminds me of Alex Golub’s blogpost on “Factory, Lab, Guild, Studio” notions to be used in describing academic departments. Using Golub’s blogpost as inspiration, I blogged about departments, Samba schools, and the Medici Effect. In the meantime, my understanding of learning has deepened but still follows similar lines. And I still love the “Samba school” concept. I can now add the gym and the sports teams to my analogical apparatus to use in describing my teaching to students or anybody else.

Hopefully, any of these analogies can be used to help students engage themselves in the learning process.

That’s all I can wish for.

Café à la montréalaise

Montréal est en passe de (re)devenir une destination pour le café. Mieux encore, la «Renaissance du café à Montréal» risque d’avoir des conséquences bénéfiques pour l’ensemble du milieu culinaire de la métropole québécoise.

Cette thèse peut sembler personnelle et je n’entends pas la proposer de façon dogmatique. Mais en me mêlant au milieu du café à Montréal, j’ai accumulé un certain nombre d’impressions qu’il me ferait plaisir de partager. Il y a même de la «pensée magique» dans tout ça en ce sens qu’il me semble plus facile de rebâtir la scène montréalaise du café si nous avons une idée assez juste de ce qui constitue la spécificité montréalaise.

Continue reading Café à la montréalaise

Café Myriade Linkfest

Been meaning to write a blogpost, in French, about Montreal’s coffee scene. I’ve already written a few posts in English about it.

I sincerely think momentum is building right now and I like to ride this kind of wave.

But before I write that post, I’ll list several blog and forum entries about Café Myriade. Mainly because Myriade is the newest piece in Montreal’s coffee puzzle but also because it’s a wonderful café.

This list is what I call a “linkfest” and I admit that there’s a promotional component to this. Not necessarily to promote my own blog, but to maintain the “buzz” about Myriade.

Speaking of promotion… I find it interesting that October 28, the day Café Myriade did its Grand Opening, was also the day with the highest traffic on this blog since the day I launched it (January 9, 2006, following my first blog). And that difference is clearly coming from my two posts about Myriade, that day:

But my goal isn’t to get traffic. I do find it fun to observe fluctuations in traffic and I do get a small boast when I see an increase in traffic. But I care more about connecting with people than about generating traffic here. I’m quite certain I could create a high-traffic site, but this isn’t meant to be it.

My main goal, in this coverage of Montreal’s coffee scene, is to connect with different members of Montreal’s coffee community as well as to coffee-loving visitors to Montreal.

So, here’s a set of links to blog and forum posts about Café Myriade, Montreal’s newest café.

Microblogue d'événement

Version éditée d’un message que je viens d’envoyer à mon ami Martin Lessard.

Le contexte direct, c’est une discussion que nous avons eue au sujet de mon utilisation de Twitter, la principale plateforme de microblogue. Pendant un événement quelconque (conférence, réunion, etc.), j’utilise Twitter pour faire du blogue en temps réel, du liveblogue.

Contrairement à certains, je pense que l’utilisation du microblogue peut être adaptée aux besoins de chaque utilisateur. D’ailleurs, c’est un aspect de la technologie que je trouve admirable: la possibilité d’utiliser des outils pour d’autres usages que ceux pour lesquels ils ont été conçus. C’est là que la technologie au sens propre dépasse l’outil. Dans mon cours de culture matérielle, j’appelle ça “unintended uses”, concept tout simple qui a beaucoup d’implications en rapport aux liens sociaux dans la chaîne qui va de la conception et de la construction d’un outil jusqu’à son utilisation et son «impact» social.

Donc, mon message édité.
Je pense pas mal à cette question de tweets («messages» sur Twitter) considérés comme intempestifs. Alors je lance quelques idées.

Ça m’apporte pas mal, de bloguer en temps réel par l’entremise de Twitter. Vraiment, je vois ça comme prendre des notes en public. Faut dire que la prise de notes est une seconde nature, pour moi. C’est comme ça que je structure ma pensée. Surtout avec des “outliners” mais ça marche aussi en linéaire.

De ce côté, je fais un peu comme ces journalistes sur Twitter qui utilisent le microblogue comme carnet de notes. Andy Carvin est mon exemple préféré. Il tweete plus vite que moi et ses tweets sont aussi utiles qu’un article de journal. Ma démarche est plus proche de la «lecture active» et du sens critique, mais c’est un peu la même idée. Dans mon cas, ça me permet même de remplacer un billet de blogue par une série de tweets.

L’avantage de la prise de notes en temps réel s’est dévoilé entre autres lors d’une présentation de Johannes Fabian, anthropologue émérite qui était à Montréal pendant une semaine bien remplie, le mois dernier. Je livebloguais sa première présentation, sur Twitter. En face de moi, il y avait deux anthropologues de Concordia (Maximilian Forte et Owen Wiltshire) que je connais entre autres comme blogueurs. Les deux prenaient des notes et l’un d’entre eux enregistrait la séance. Dans mes tweets, j’ai essayé de ne pas trop résumer ce que Fabian disait mais je prenais des notes sur mes propres réactions, je faisais part de mes observations de l’auditoire et je réfléchissais à des implications des idées énoncées. Après la présentation, Maximilian me demandait si j’allais bloguer là-dessus. J’ai pu lui dire en toute franchise que c’était déjà fait. Et Owen, un de mes anciens étudiants qui travaille maintenant sur la publication académique et le blogue, a maintenant accès à mes notes complètes, avec “timeline”.
Puissante méthode de prise de notes!

L’avantage de l’aspect public c’est premièrement que je peux avoir des «commentaires» en temps réel. J’en ai pas autant que j’aimerais, mais ça reste ce que je cherche, les commentaires. Le microbloguage me donne plus de commentaires que mon blogue principal, ici même sur WordPress. Facebook me donne plus de commentaires que l’un ou l’autre, mais c’est une autre histoire.

Dans certains cas, le livebloguage donne lieu à une véritable conversation parallèle. Mon exemple préféré, c’est probablement cette interaction que j’ai eue avec John Milles à la fin de la session d’Isabelle Lopez, lors de PodCamp Montréal (#pcmtl08). On parlait de culture d’Internet et je proposais qu’il y avait «une» culture d’Internet (comme on peut dire qu’il y a «une» culture chrétienne, disons). Milles, qui ne me savait pas anthropologue, me fait alors un tweet à propos de la notion classique de culture pour les anthropologues (monolithique, spécifiée dans l’espace, intemporelle…). J’ai alors pu le diriger vers la «crise de la représentation» en anthropologie depuis 1986 avec Writing Culture de Clifford et Marcus. Il m’a par la suite envoyé des références de la littérature juridique.

Bien sûr, c’est l’idée du “backchannel” appliqué au ‘Net. Ça fonctionne de façon très efficace pour des événements comme SXSW et BarCamp puisque tout le monde tweete en même temps. Mais ça peut fonctionner pour d’autres événements, si la pratique devient plus commune.

More on this later.”

Je crois que le bloguage en temps réel lors d’événements augmente la visibilité de l’événement lui-même. Ça marcherait mieux si je mettais des “hashtags” à chaque tweet. (Les “hashtags” sont des étiquettes textuelles précédées de la notation ‘#’, qui permettent d’identifier des «messages»). Le problème, c’est que c’est pas vraiment pratique de taper des hashtags continuellement, du moins sur un iPod touch. De toutes façons, ce type de redondance semble peu utile.

More on this later.”

Évidemment, le fait de microbloguer autant augmente un peu ma propre visibilité. Ces temps-ci, je commence à penser à des façons de me «vendre». C’est un peu difficile pour moi parce que j’ai pas l’habitude de me vendre et que je vois l’humilité comme une vertu. Mais ça semble nécessaire et je me cherche des moyens de me vendre tout en restant moi-même. Twitter me permet de me mettre en valeur dans un contexte qui rend cette pratique tout à fait appropriée (selon moi).

D’ailleurs, j’ai commencé à utiliser Twitter comme méthode de réseautage, pendant que j’étais à Austin. C’était quelques jours avant SXSW et je voulais me faire connaître localement. D’ailleurs, je conserve certaines choses de cette époque, y compris des contacts sur Twitter.

Ma méthode était toute simple: je me suis mis à «suivre» tous ceux qui suivaient @BarCampAustin. Ça faisait un bon paquet et ça me permettait de voir ce qui se passait. D’ailleurs, ça m’a permis d’aller observer des événements organisés par du monde de SXSW comme Gary Vaynerchuk et Scott Beale. Pour un ethnographe, y’a rien comme voir Kevin Rose avec son «entourage» ou d’apprendre que Dr. Tiki est d’origine lavalloise. 😉

Dans les “features” du microbloguage que je trouve particulièrement intéressantes, il y a les notations en ‘@’ et en ‘#’. Ni l’une, ni l’autre n’est si pratique sur un iPod touch, du moins avec les applis qu’on a. Mais le concept de base est très intéressant. Le ‘@’ est un peu l’équivalent du ping ou trackback, pouvant servir à attirer l’attention de quelqu’un d’autre (cette notation permet les réponses directes à des messages). C’est assez puissant comme principe et ça aide beaucoup dans le livebloguage (Muriel Ide et Martin Lessard ont utilisé cette méthode pour me contacter pendant WebCom/-Camp).

More on this later.”

D’après moi, avec des geeks, cette pratique du microblogue d’événement s’intensifie. Il prend même une place prépondérante, donnant au microblogue ce statut que les journalistes ont tant de difficulté à saisir. Lorsqu’il se passe quelque-chose, le microblogue est là pour couvrir l’événement.

Ce qui m’amène à ce “later“. Tout simple, dans le fond. Des instances de microblogues pour des événements. Surtout pour des événements préparés à l’avance, mais ça peut être une structure ad hoc à la Ushahidi d’Erik Hersman.

Laconica d’Evan Prodromou est tout désigné pour remplir la fonction à laquelle je pense mais ça peut être sur n’importe quelle plateforme. J’aime bien Identi.ca, qui est la plus grande instance Laconica. Par contre, j’utilise plus facilement Twitter, entre autres parce qu’il y a des clients Twitter pour l’iPod touch (y compris avec localisation).

Imaginons une (anti-)conférence à la PodCamp. Le même principe s’applique aux événements en-ligne (du genre “WebConference”) mais les rencontres face-à-face ont justement des avantages grâce au microbloguage. Surtout si on pense à la “serendipity”, à l’utilisation de plusieurs canaux de communication (cognitivement moins coûteuse dans un contexte de coprésence), à la facilité des conversations en petits groupes et au «langage non-verbal».

Donc, chaque événement a une instance de microblogue. Ça coûte pratiquement rien à gérer et ça peut vraiment ajouter de la valeur à l’événement.

Chaque personne inscrite à l’événement a un compte de microblogue qui est spécifique à l’instance de cet événement (ou peut utiliser un compte Laconica d’une autre instance et s’inscrire sur la nouvelle instance). Par défaut, tout le monde «suit» tout le monde (tout le monde est incrit pour voir tous les messages). Sur chaque “nametag” de la conférence, l’identifiant de la personne apparaît. Chaque présentateur est aussi lié à son identifiant. Le profil de chaque utilisateur peut être calqué sur un autre profil ou créé spécifiquement pour l’événement. Les portraits photos sont privilégiés, mais les avatars sont aussi permis. Tout ce qui est envoyé à travers l’instance est archivé et catalogué. S’il y a des façons de spécifier des positions dans l’espace, de façon précise (peut-être même avec une RFID qu’on peut désactiver), ce positionnement est inscrit dans l’instance. Comme ça, on peut se retrouver plus facilement pour discuter en semi-privé. D’ailleurs, ça serait facile d’inclure une façon de prendre des rendez-vous ou de noter des détails de conversations, pour se remémorer le tout plus tard. De belles intégrations possibles avec Google Calendar, par exemple.

Comme la liste des membres de l’instance est limitée, on peut avoir une appli qui facilite les notations ‘@’. Recherche «incrémentale», carnet d’adresse, auto-complétion… Les @ des présentateurs sont sous-entendus lors des présentations, on n’a pas à taper leurs noms au complet pour les citer. Dans le cas de conversations à plusieurs, ça devient légèrement compliqué, mais on peut quand même avoir une liste courte si c’est un panel ou d’autres méthodes si c’est plus large. D’ailleurs, les modérateurs pourraient utiliser ça pour faire la liste d’attente des interventions. (Ça, c’est du bonbon! J’imagine ce que ça donnerait à L’Université autrement!)

Comme Evan Prodromou en parlait lors de PodCamp Montréal, il y a toute la question du “microcasting” qui prend de l’ampleur. Avec une instance de microblogue liée à un événement, on pourrait avoir de la distribution de fichiers à l’interne. Fichiers de présentation (Powerpoint ou autre), fichiers médias, liens, etc. Les présentateurs peuvent préparer le tout à l’avance et envoyer leurs trucs au moment opportun. À la rigueur, ça peut même remplacer certaines utilisations de Powerpoint!

Plutôt que de devoir taper des hashtags d’événements (#pcmtl08), on n’a qu’à envoyer ses messages sur l’instance spécifique. Ceux qui ne participent pas à l’événement ne sont pas inondés de messages inopportuns. Nul besoin d’arrêter de suivre quelqu’un qui participe à un tel événement (comme ç’a été le cas avec #pcmtl08).

Une fois l’événement terminé, on peut faire ce qu’on veut avec l’instance. On peut y revenir, par exemple pour consulter la liste complète des participants. On peut retravailler ses notes pour les transformer en billets et même rapports. Ou on peut tout mettre ça de côté.

Pour le reste, ça serait comme l’utilisation de Twitter lors de SXSWi (y compris le cas Lacy, que je trouve fascinant) ou autre événement geek typique. Dans certains cas, les gens envoient les tweets directement sur des écrans autour des présentateurs.

Avec une instance spécifique, les choses sont plus simple à gérer. En plus, peu de risques de voir l’instance tomber en panne, comme c’était souvent le cas avec Twitter, pendant une assez longue période.

C’est une série d’idées en l’air et je tiens pas au détail spécifique. Mais je crois qu’il y a un besoin réel et que ça aide à mettre plusieurs choses sur une même plateforme. D’ailleurs, j’y avais pas trop pensé mais ça peut avoir des effets intéressants pour la gestion de conférences, pour des rencontres en-ligne, pour la couverture médiatique d’événements d’actualités, etc. Certains pourraient même penser à des modèles d’affaire qui incluent le microblogue comme valeur ajoutée. (Différents types de comptes, possibilité d’assister gratuitement à des conférences sans compte sur l’instance…)

Qu’en pensez-vous?

Ce que mes amis sont devenus

Quelques anciens de Notre-Dame-de-PontmainOn a bien vieilli!
Quelques anciens de Notre-Dame-de-Pontmain

C’est-tu pas une belle gang, ça? Nous étions quelques anciens de l’école primaire Notre-Dame-de-Pontmain de Laval à bruncher ensemble en ce dimanche, 26 octobre 2008. Une journée à marquer d’une pierre blanche.

via Facebook | Photos de Notre-Dame-de-Pontmain

Il y a quelque-chose de profond dans le fait de revoir des amis d’enfance. Vraiment. C’est un peu difficile à verbaliser, mais ça se comprend bien.

Il y a un peu plus d’un an, je me demandais ce que mes amis étaient devenus. Je cherchais alors à contacter quelques personnes pour les inviter à mon anniversaire de mariage. C’est d’ailleurs en préparant cet anniversaire que j’ai parcouru des réseaux d’anciens. Suite à cet anniversaire, j’ai manifesté ma fierté d’avoir des amis si fascinants. Aujourd’hui, je souhaite de nouveau célébrer l’amitié.

Pour un papillon social, c’est pas très surprenant. J’aime entrer en contact avec les gens, que je les aie connus plus tôt ou non. Que voulez-vous, j’aime le monde. Tel que mentionné dans un billet précédent, je me suis autrefois senti ostracisé. Je sais pas s’il y a une causalité entre mon identité comme papillon social et mon enfance, mais je trouve que c’est un pattern intéressant: le type porté vers les autres, qui passe une enfance plutôt solitaire, devient un papillon social à l’âge adulte. L’image de la «chenille sociale» est assez forte aussi!

Outre la publication de cette photo, ce qui me motive à écrire ce billet c’est Facebook. Si si! Parce que ce petit groupe d’anciens poursuit la discussion. Parce qu’on se «retrouve», dans un sens très profond, grâce à Facebook. Et parce que j’ai revisité ma liste d’amis sur Facebook et je suis encore plus fier.

Voyez-vous, je créais une «liste d’amis» sur Facebook, pour ces anciens du primaire. Cette fonction de liste d’amis sur Facebook est un peu limitée mais elle peut être utile si, comme tout semble l’indiquer, notre groupe d’anciens décide d’organiser d’autres événements. Pour organiser le brunch, j’ai fait parvenir une invitation à tous les membres du groupe Facebook des anciens de notre école alors que j’aurais mieux fait de cibler ceux de ma «cohorte». C’est un petit détail pratique, mais ça m’a permis de réfléchir.

Parce qu’en créant cette liste d’amis, je me suis rendu compte à quel point j’ai une idée assez précise de ce qui me lie à chacun de mes contacts sur Facebook. Dans ce cas-ci, j’ai rapidement pu sélectionner ceux que j’ai rencontrés au primaire, ceux que j’ai connus au secondaire et ceux avec qui je suis allé au Cégep. Parmi les autres, il y a des blogueurs, des musiciens, des spécialistes de la bière et/ou du café, des collègues du milieu académique, quelques amis de mes amis, quelques anciens étudiants et quelques personnes qui ont manifesté un intérêt spécifique à mon égard. Pour le reste, ce sont des gens que j’ai rencontré en-ligne ou hors-ligne, généralement dans un contexte spécifique. Sur 471 contacts que j’ai sur Facebook à l’heure actuelle, moins d’une trentaine (27, pour être précis) que je n’étais pas en mesure d’identifier immédiatement. Parmi eux, peut-être trois ou quatre par rapport auxquels persiste une certaine ambiguïté. Et plusieurs personnes qui font partie de mon réseau direct mais que je n’ai pas rencontré très directement. En d’autres termes, des gens avec qui j’ai des liens moins étroits mais dont la présence dans mon réseau social est «pleine de sens», surtout si on pense aux fameux «liens faibles» (“weak ties”). D’ailleurs, ces liens faibles constituent une part importante de ce que j’ai tendance à appeler «l’effet du papillon social», par référence à l’effet papillon d’Edward Lorenz. Pour mémoire (selon TF1):

Prévisibilité : est-ce que le battement des ailes d’un papillon au Brésil peut déclencher une tornade au Texas?

Enfin… J’inclue surtout cette citation pour conserver quelques notes au sujet de cet effet. C’est une sorte de digression assez égoïste.

Toujours est-il que… Nous disions donc… Ah… Oui!

«Retrouver» mes amis, mes connaissances, mes liens, ça fait battre mes ailes de papillon social.

Flap flap!