Category Archives: arrogance

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Intello-Bullying

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A topic which I’ll revisit, to be sure. But while I’m at it…
I tend to react rather strongly to a behaviour which I consider the intellectual equivalent of schoolyard bullying.
Notice that I don’t claim to be above this kind of behaviour. I’m not. In fact, one reason for my blogging this is that I have given some thought to my typical anti-bullying reaction. Not that I feel bad about it. But I do wonder if it might not be a good idea to adopt a variety of mechanisms to respond to bullying, in conjunction with my more “gut response” knee-jerk reactions and habits.
Notice also that i’m not describing individual bullies. I’m not complaining about persons. I’m thinking about behaviour. Granted, certain behaviours are typically associated with certain people and bullying is no exception. But instead of blaming, I’d like to assess, at least as a step in a given direction. What can I do? I’m an ethnographer.
Like schoolyardb bullying, intello-bullying is based on a perceived strength used to exploit and/or harm those who perceived as weaker. Like physical strength, the perception of “intellectual strength” on which intello-bullying is based needs not have any objective validity. We’re in subjectivity territory, here. And subjects perceive in patterned but often obscure ways. Those who think of themselves as “strong” in intellectual as well as physical senses, are sometimes the people who are insecure as to their overall strengths and weaknesses.
Unlike schoolyard bullying, intello-bullying can be, and often is, originated by otherwise reasonably mature people. In fact, some of the most agressive intello-bullying comes from well-respected “career intellectuals” who “should know better.” Come to think of it, this type of bullying is probably the one I personally find the most problematic. But, again, I’m not talking about bullies. I’m not describing people. I’m talking about behaviour. And implications if behaviour.
My personal reactions may come from remnants of my impostor syndrome. Or maybe they come from a non-exclusive sense of self-worth that I found lying around in my life, as I was getting my happiness back. As much I try, I can’t help but feel that intello-bullying is a sign of intellectual self-absorption, which eventually link to weakness. Sorry, folks, but it seems to me that if you feel the need, even temporarily, to impose your intellectual strength on those you perceive as intellectually weak, I’ll assume you may “have issues to solve.” in fact, I react the same way when I perceive my own behaviour as tantamount to bullying. It’s the behaviour I have issues with. Not the person.
And this is the basis of my knee-jerks: when I witness bullying, I turn into a bully’s bully. Yeah, pretty dangerous. And quite unexpected for a lifelong pacifist like yours truly. But, at least I can talk and think about it. Unapologetically.
You know, this isn’t something I started doing yesterday. In fact, it may be part of a long-standing mission of mine. Half-implicit at first. Currently “assumed,” assessed, acknowledged. Accepted.
Before you blame me for the appearance of an “avenger complex” in this description, please give some more thought to bullying in general. My hunch is that many of you will admit that you value the existence of anti-bullies in schoolyards or in other contexts. You may prefer it if cases of bullying are solved through other means (sanction by school officials or by parents, creation of safe zones…). But I’d be somewhat surprised if your thoughts about anti-bullying prevention left no room for non-violent but strength-based control by peers. If it is the case, I’d be very interested in your comments on the issue. After all, I may be victim of some idiosyncratic notion of justice which you find inappropriate. I’m always willing to relativize.
Bear in mind that I’m not talking about retaliation. Though it may sound like it, this is no “eye for an eye” rule. Nor is it “present the left cheek.” it’s more like crowd control. Or this form of “non-abusive” technique used by occupational therapists and others while helping patients/clients who are “disorganizing.” Basically, I’m talking about responding to (intello-)bullying with calm but some strength being asserted. In the case of “fighting with words,” in my case, it may sound smug and even a bit dismissive. But it’s a localized smugness which I have a hard time finding unhealthy.
In a sense, I hope I’m talking about “taking the high road.” With a bit of self-centredness which has altruistic goals. “”I’ll act as if I were stronger than you, because you used your perceived strength to dominate somebody else. I don’t have anything against you but I feel you should be put in your place. Don’t make me go to the next step through which I can make you weep.”
At this point, I’m thinking martial arts. I don’t practise any martial art but, as an outsider, I get the impression this thinking goes well with some martial arts. Maybe judo, which allegedly relies on using your opponent’s strength. Or Tae Kwon Do, which always sounded “assertive yet peaceful” when described by practitioners.
The corrolary of all this is my attitude toward those who perceive themselves as weak. I have this strong tendency to want them to feel stronger. Both out of this idiosyncratic atttude toward justice and because of my compulsive empathy. So, when someone says something like “I’m not that smart” or “I don’t have anything to contribute,” I switch to the “nurturing mode” that I may occasionally use in class or with children. I mean not to patronize, though it probably sounds paternalistic to outside observers. It’s just a reaction I have. I don’t even think its consequences are that negative in most contexts.
Academic contexts are full of cases of intello-bullying. Classrooms, conferences, outings… Put a group of academics in a room and unless there’s a strong sense of community (Turner would say “communitas”), intello-bullying is likely to occur. At the very least, you may witness posturing, which I consider a mild form of bullying. It can be as subtle as a tricky question ask to someone who is unlikely to provide a face-saving answer and it can be as aggressive as questioning someone’s inteligence directly or claiming to have gone much beyond what somebody else has said.
In my mind, the most extreme context for this type of bullying is the classroom and it involves a teacher bullying a learner. Bullying between isn’t much better but, as a teacher, I’m even more troubled by the imposong authority structure based on status.

I put “cyber-bullying” as a tag because, in my mind, cyber-bullying (like trolling, flamebaiting and other agressive behaviours online) is a form of intello-bullying. It’s using a perceived “intellectual strength” to dominate. It’s very close to schoolyard bullying but because it may not rely on a display of physical strength, I tend to associate it with mind-based behaviour.
As I think about these issues, I keep thinking of snarky comments. Contrary to physical attacks, snarks necessitate a certain state of mind to be effective. They need to tap on some insecurity, some self-perceived weakness in the victim. But they can be quite dangerous in the right context.
As I write this, I think about my own snarky comments. Typically, they either come after some escalation or they will be as indefinite as possible. But they can be extremely insulting if they’re internalized by some people.
Two come from a fairly known tease/snark. Namely

If you’re so smart, why ain’t you rich?

(With several variants.)

I can provide several satisfactory answers to what is ostensibly a question. But, as much as I try, I can’t relate to the sentiment behind this rhetorical utterance, regardless of immediate context (but regardful of the broader social context). This may have to do with the fact that “getting rich” really isn’t my goal in life. Not only do I agree with the statement that “money can’t buy happiness” and do I care more about happiness than more easily measurable forms of success, but my high empathy levels do include a concept of egalitarianism and solidarity which makes this emphasis on wealth sound counter-productive.

Probably because of my personal reactions to that snark, I have created at least two counter-snarks. My latest one, and the one which may best represent my perspective, is the following:

If you’re so smart, why ain’t you happy?

With direct reference to the original “wealth and intelligence” snark, I wish to bring attention to what I perceive to be a more appropriate goal in life (because it’s my own goal): pursuit of happiness. What I like about this “rhetorical question” is that it’s fairly ambiguous yet has some of the same effects as the “don’t think about pink elephants” illocutionary act. As a rhetorical question, it needs not be face-threatening. Because the “why aren’t you happy?” question can stand on its own, the intelligence premise “dangles.” And, more importantly, it represents one of my responses to what I perceive as a tendency (or attitude and “phase”) associating happiness with lack of intelligence. The whole “ignorance is bliss” and «imbécile heureux» perspective. Voltaire’s Candide and (failed) attempts to discredit Rousseau. Uses of “touchy-feely” and “warm and fuzzy” as insults. In short, the very attitude which makes most effectively tricks out intellectuals in the “pursuit of happiness.”

I posted my own snarky comment on micro-blogs and other social networks. A friend replied rather negatively. Though I can understand my friend’s issues with my snark, I also care rather deeply about delinking intelligence and depression.

A previous snark of mine was much more insulting. In fact, I would never ever use it with any individual, because I abhor insulting others. Especially about their intelligence. But it does sound to me like an efficient way to unpack the original snark. Pretty obvious and rather “nasty”:

If you’re so rich, why ain’t you smart?

Again, I wouldn’t utter this to anyone. I did post it through social media. But, like the abovementioned snark on happiness, it wasn’t aimed at any specific person. Though I find it overly insulting, I do like its “counterstrike” power in witticism wars.

As announced through the “placeholder” tag and in the prefacing statement (or disclaimer), this post is but a draft. I’ll revisit this whole issue on several occasions and it’s probably better that I leave this post alone. Most of it was written while riding the bus from Ottawa to Montreal (through the WordPress editor available on the App Store). Though I’ve added a few things which weren’t in this post when I arrived in Montreal (e.g., a link to NAPPI training), I should probably leave this as a “bus ride post.”

I won’t even proofread this post.

RERO!

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Inaccessible American Anthropology

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Alex Golub describes in positive terms the recent announcement, by the main anthropological association in the United States (AAA), that some older articles from a newsletter (AN) and an academic journal (AA) will not require a paid subscription to be downloaded directly.

via Savage Minds: Notes and Queries in Anthropology — A Group Blog » AAA ‘goes OA’: The emphasis should be on ‘first step’.

via AAA ‘goes OA’: The emphasis should be on ‘first step’.

Some other links:

It’s probably just a knee-jerk reaction on my part but I just don’t see this as a step in the right direction. Sorry.

I can’t help but think that it’s a way to avoid discussions about actual Open Access (OA), not a way to address concerns of the broadest community over the problems related to access to scholarly material. In a discipline which is supposed to care about widespread access, shouldn’t such concerns be taken into careful consideration?

It may sound like a personal preference but I tend to give more credit to pilot projects and other time-limited offers from publishers. As an easy example, the current program advertised by Sage for the month of October.
Some fellow OA enthusiasts and activists have railed against the “trial period” attempts from major publishers (including previous “free access” months by Sage). Their reactions sounded similar to what I’m trying to say about the AAA “OA” plan. But I see those “limited-time free access offers” as more beneficial in an OA logic than the AAA’s “too little, too late” campaign.
One reason I find those publisher offers useful is that these periods during which access to scholarship is made easier usually cover the publisher’s whole database, which makes the benefit of OA much more obvious than having selected issues of selected publications offered at no cost on an association’s semi-obscure website. Someone who’s working on a specific topic could use these trial periods to simply accumulate a lot of material to read later (using Zotero or other tools to keep track of this massive amount of literature). It’s the academic equivalent of binging and it sounds a bit absurd, but it can work (I’ve done this myself, a few years ago; really enjoyed it).
Then, because these major publishers cover several disciplines, those periods during which one can “browse and download at will” really benefit from anthropology’s position at the junction of several disciplines.
There’s an added benefit which is directly in favour of OA: once the trial period is over, individual readers get to notice how sad the current situation of proprietary access really is.

When so much important material suddenly becomes out of reach, people tend to react. And that reaction has some  “marketing” dimensions which are completely absent from the AAA’s scheme. And I’m talking about marketing which would be potentially beneficial to thinking about broad access outside of the tiny box of whether or not university libraries need to pay subscription fees.

To use an awkward analogy… If subscriptions to academic journals were following the same business model as cable or satellite TV providers, these “free access” periods would help convince individual readers of academic journals to subscribe to some kind of monthly plan. A few people who already have site licenses might even elect to subscribe to an individual plan if there’s an added value (say, relevant articles are “pushed” directly to the user when they become available, a step in convenience above the “alerts” some publishers send). But such a plan would be much more valuable to the large number of people who currently don’t have the privilege of having a full and active account in a large university’s library system. This group includes professional academics outside of the academic mainstream as well as non-academics who can greatly benefit from access to academic literature. My hunch is that the number of these non-academics who would like to engage in academic reading is currently growing, partly because of the growing number of university degrees awarded around the world. But even if that number remains stable, this market is currently untapped.
(These kinds of library privileges are really nothing to sneeze at. I’ve heard people use them as one of the most important things to come with a university position. At the same degree of importance if not more than office space. And I find little reason for these privileges to be the prerogative of professional academics at large institutions.)

Of course, I’d much rather have full OA than a “cable TV plan for academia.” But, in a skewed way, the “cable TV” model is closer to true OA spirit than the AAA’s scheme.
Full OA remains a dream but I personally think that this dream can come true during my lifetime (I’m still young). In some contexts, full OA could take the form of publicly-funded access. Something similar to this neat invention that people in the United States call “the public library.” In other contexts, the better-known OA plans (including author-paid) may sound more convincing to people (less “socializing” than the public library concept). And I’m sure some people could devise other schemes which would alleviate access problems to academic texts while maintaining financial viability for at least some of the institutions involved (institutions which, it should be noted, provide very little if any money for such essential academic activities as scholarship and teaching).

So, I perceive those time-limited “free access” offers as an opportunity to get people thinking about OA. And I can’t help but think that the AAA’s press release is more about ending than about opening the discussion on access.
As others have pointed out, these same articles (and a lot more AAA content) are already available on JSTOR.  Now, JSTOR doesn’t have a “send PDF to a friend” button. Nor does it have a specific statement making it clear sending those article files to other people can be perfectly legitimate. (They do talk about U.S. fair use in their Terms and Conditions text but legalese is a bit hard to read for non-native speakers of the legal language). Still, if you think about access in broad terms, JSTOR in general is “accessible” enough that, given a JSTOR-subscribing institution nearby (and African universities have had sponsored licenses), someone could say that the level of access afforded these articles is already pretty decent.
The added benefit of the AAA’s scheme over the current availability on JSTOR (and elsewhere) will need to be assessed carefully. Given the age of these texts, the plan will probably have very limited impact on how frequently these articles are cited (an important OA benefit). Because AnthroSource is AAA-specific, the plan will likely have very limited impact on the visibility of the discipline (another OA benefit). Because of the way AnthroSource is set up, the plan will likely have limited impact in terms of convenience (a minor OA benefit which shouldn’t be forgotten). Unless Google Scholar changes the way it links to those articles, the AAA’s “OA” articles might not be that much easier to find than the other articles. Because only a very limited portion of AAA publications will be covered by the plan, it will probably be confusing to the casual user (“Is it American Ethnologist which is available free of charge? What years, again?”).

Basically, the “OA” plan might only be noticeable to professional academic anthropologists, most of whom already have full AnthroSource access. As we say in French, «un coup d’épée dans l’eau».

So, sorry, but I have no idea why this scheme would be a step in the direction of improved access to anthropological scholarship. My mind can be changed, with thoughtful arguments. It’s just that don’t “get” it at this point.

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Omnivoring Conspiracies

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Yup, I occasionally like to jump on bandwagons. Especially when they’re full of food and is being mentioned in a video presenting a cool local event in which I happen to take part. Alejna put the final nail in that coffin with her own use of that list.

From the Very Good Taste blog:

Very Good Taste » blog » The Omnivore’s Hundred.

So, here goes. A list of food items used as a “meme.”

The rules:

1) Copy this list into your blog or journal, including these instructions.

2) Bold all the items you’ve eaten.

3) Cross out any items that you would never consider eating.

4) Optional extra: Post a comment here at www.verygoodtaste.co.uk linking to your results.

1. Venison (I like game)

2. Nettle tea (also nettle wine)

3. Huevos rancheros (but I prefer migas)

4. Steak tartare (especially horse tartare)

5. Crocodile (not yet)

6. Black pudding (not that I really like it but I did have some)

7. Cheese fondue (several different types, including Fribourg’s moitié-moitié, “tarragon fondue” served on potatoes, and the three cheese classic)

8. Carp (fished by hand)

9. Borscht (only once or twice in restaurants)

10. Baba ghanoush (pretty common)

11. Calamari (I prefer fried over stuffed)

12. Pho (in my list of comfort foods, with bánh mỳ)

13. PB&J sandwich (not that frequently)

14. Aloo gobi (had some this afternoon, as a matter of fact)

15. Hot dog from a street cart (although Montreal has rules against them)

16. Epoisses (not sure I did; does it taste a bit like cancoillotte? I do remember having that…)

17. Black truffle (not by itself, though)

18. Fruit wine made from something other than grapes (especially if apfelwein counts, but I’ve tasted other fruit wines)

19. Steamed pork buns (why would you have dim sum and avoid those?)

20. Pistachio ice cream (one that I had recently was especially yummy)

21. Heirloom tomatoes (I tend to be rather picky about tomatoes and I should have heirloom ones more frequently)

22. Fresh wild berries (oh, yes! I’m not a big fan of strawberries but wild strawberries are very nice. And the raspberries! Oh, the raspberries! Throughout Quebec, wild berries are really very common.)

23. Foie gras (though not on a poutine)

24. Rice and beans (for a while, it became my mainstay dish)

25. Brawn, or head cheese (and I’ve helped make some)

26. Raw Scotch Bonnet pepper (not raw but I’ve had a fair bit cooked)

27. Dulce de leche (only discovered it a few years ago but it does go in the comfort food list)

28. Oysters (though I tend to prefer them au gratin than raw)

29. Baklava (I especially like the pistacchio ones but they’re always good anyway)

30. Bagna cauda (Nope! Sounds interesting, though.)

31. Wasabi peas (what I like about these is that the spiciness is just a short little tinge and it leaves your tastebuds able to taste other things)

32. Clam chowder in a sourdough bowl (the first time may have been at Tufts)

33. Salted lassi (I like those kinds of tastes, almost reminds me of Tibetan tea)

34. Sauerkraut (just tonight, in fact!)

35. Root beer float (and tried other float experiments)

36. Cognac with a fat cigar (I don’t smoke but I did visit some distilleries in the Cognac region)

37. Clotted cream tea (only clotted cream on scones, to accompany tea)

38. Vodka jelly/Jell-O (only a few times: not my kind of thing)

39. Gumbo (I especially like it in Malian tô but I had some Indian gumbo this afternoon)

40. Oxtail (Swiss style)

41. Curried goat (not sure, actually; I’ve had goat, I’ve had curried meats, not sure about curried goat)

42. Whole insects (I’m not against it but I haven’t seeked that out as a culinary experience)

43. Phaal (I don’t think I did but I do like some South Indian dishes like that)

44. Goat’s milk (I’ve had yoghurt, ice cream, and cheese made of goat’s milk but not goat’s milk by itself)

45. Malt whisky from a bottle worth £60/$120 or more (I’m guessing the cask strength Oban was worth something like that. If not, some of our tasting sessions in Scotland may have including something like this.)

46. Fugu (nope, but I’ve been intrigued)

47. Chicken tikka masala (all the Indian chicken dishes I like)

48. Eel (mostly in sushi)

49. Krispy Kreme original glazed doughnut (overrated)

50. Sea urchin (mostly in a paste with sake: delicious)

51. Prickly pear (I’m pretty sure I did and I know I’ve had it in juice)

52. Umeboshi (sounds good, though! I’m pretty much a drupe-lover)

53. Abalone (I like most molluscs so I’m guessing I’d like it)

54. Paneer (made some: fun and tasty)

55. McDonald’s Big Mac Meal (way back when…)

56. Spaetzle (very common in Switzerland)

57. Dirty gin martini (I probably prefer it without the olive juice, though I like a dry martini with olives)

58. Beer above 8% ABV (I’ve made some)

59. Poutine (Quebec cuisine FTW!)

60. Carob chips (these were trendy at some point)

61. S’mores (a friend made an espresso drink based on those)

62. Sweetbreads (not among my favourite but we’ve done ris de veau at a restaurant where I used to work)

63. Kaolin (clay??)

64. Currywurst (I like pretty much all sausage dishes, though)

65. Durian (heard about it, intrigued about the smell)

66. Frogs’ legs (though most French-Canadians have never eaten them, it’s still the reason we’re called frogs)

67. Beignets, churros, elephant ears or funnel cake (and queue de castor)

68. Haggis (nope, but intriguing)

69. Fried plantain (we even did a whole “fried food” event and fried plantain was a big success)

70. Chitterlings, or andouillette (not among my favourites)

71. Gazpacho (our family version is chunky but I’ve had other versions)

72. Caviar and blini (thanks to French housemates)

73. Louche absinthe (as well as straight)

74. Gjetost, or brunost (sounds interesting)

75. Roadkill (although, it depends how it’s prepared)

76. Baijiu (I’m pretty sure I did but it might have been another liquor)

77. Hostess Fruit Pie (sometimes, convenience store food just makes sense)

78. Snail (especially in garlic butter)

79. Lapsang souchong (among my favourite teas, along with genmaicha)

80. Bellini (I remember the taste so I guess I’ve had it, but I’m not positive)

81. Tom yum (I tend to be picky about it but I do enjoy it)

82. Eggs Benedict (and all sorts of variations on the theme)

83. Pocky (had similar chocolate coate cookies but I’m not sure they taste the same)

84. Tasting menu at a three-Michelin-star restaurant. (If only…)

85. Kobe beef (I’m trying to remember… I’ve had tasty Japanese beef but it probably wasn’t ever kobe)

86. Hare (and my ex-wife used to hunt them, as a kid)

87. Goulash (one that I remember was at Les Assassins, in Paris, but it had more to do with the settings)

88. Flowers (not whole fresh ones, though)

89. Horse (among my favourite meats)

90. Criollo chocolate (I probably did but it wasn’t pointed out)

91. Spam (I don’t dislike it but it’s not really my thing)

92. Soft shell crab (I did fish for soft shell crab but we didn’t eat them)

93. Rose harissa (didn’t know about that one but I love harissa)

94. Catfish (one of the first times was as a sandwich at the bus station in Gary, IN and I really liked it)

95. Mole poblano (and if I were still in Austin, I’d be having it regularly)

96. Bagel and lox (especially with real Montreal-style bagels, which I much prefer to New York style ones)

97. Lobster Thermidor (I prefer lobster with garlic butter)

98. Polenta (both as part of savoury dishes and with jam)

99. Jamaican Blue Mountain coffee (as overrated as overrated can get)

100. Snake (but I imagine I’d like it)

My impression of the list is that it’s somewhat typical of “foodie culture” among Anglo-Americans. Many of these items are quite common in different parts of the world yet they represent “novelty items” in the UK/US. A few items have to do with actual rarity (the rose harissa is a good example) and I perceive foodie culture to be typically oriented toward “making sure you’ve tasted all the rarest items at least once.”

Of course, the list includes a number of items which are supposed to gross out people. In fact, that’s probably a big part of “the whole thing,” the concept behind the “meme.” Though any food culture has a distinction between edible and inedible items, this emphasis on “grossing out” is, I find, very typical of Anglo-American attitudes toward food. In a way, food is compartmentalized by what is perceived as its very nature and little attention is paid to the joy of eating as a social process. In fact, this list places food smack in the middle of consumption culture and takes it away from the culture of experience.

I mentioned that I find Blue Mountain coffee and Krispy Kreme donuts to be overrated. The fact that they’re part of the list seems significant, in my mind. I perceive Krispy Kreme to be a “mass-marketed fad,” even though the donuts are decent. Blue Mountain coffee beans are a bigger issue. Those who don’t know coffee seem to associate certain broad coffee varietals with quality coffee and expensive coffee beans with a guarantee of quality. There are diverse problems with that. Between the quality of the varietal and the taste of the cup are a large number of factors including the specific estate, the specific crop, the picking method, the washing method, the roasting process, the freshness of the beans, and the whole brewing process (including grinding, water, manipulation, and device).

I’ve had coffee made with very expensive beans (more expensive than Blue Mountain) that was really very good and I’ve had much less expensive coffee which produced a wonderful cup. Blue Mountain coffee I’ve had tended to fall below my threshold for quality coffee. Same thing with most Kona beans. And though I’ve never had kopi luwak, I don’t necessarily want to try it just because it’s a novelty item.

One thing about my own list… There are several things which I’m unsure about. It may look like I’m not paying attention or that I’m pretending that I’ve had “the real thing.” But I tend to pay a lot of attention to experience, not to brands or novelty. For instance, I’m quite convinced I’ve had chocolate made from criollo varieties of beans. The criollo varieties might even have been mentioned when I was eating (or drinking) that chocolate. I certainly remember hearing about criollo varieties. But I care more about the taste of a specific chocolate at a given time, in a given context than about making sure I’ve had what’s considered the most “refined” version.

I’m more one to seek out a slightly better muffin. Or, more accurately, I’m one to try out muffins at different places and keep in mind something nice about all the pleasant muffin experiences I’ve had. I have in mind a generic “muffinness” and there are times when I feel like having a specific kind of muffin. But I’m never claiming that one muffin is intrinsically better than the other. Even when I say something is “good” or “better,” I never really have standards in mind, absolute or relative.

One thing I do like about this Omnivore list is that it pushed me to think about different food items. I quite enjoy thinking about food. And the list does include items which are fairly diverse (though they’re all available in semi-mainstream Anglo-American locations). There are patterns (in terms of Indian and Japanese cuisines, for instance), but it’s still a bit more open-minded than the typical stripmall. About the same level of openness to the world’s culinary diversity as a Whole Foods location.

Come to think of it, what if this list had been planted as a way to assess interest for items to be sold by a supermarket chain?

It’s all a conspiracy.

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Apologies and Social Media: A Follow-Up on PRI's WTP

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I did it! I did exactly what I’m usually trying to avoid. And I feel rather good about the outcome despite some potentially “ruffled feathers” («égos froissés»?).

While writing a post about PRI’s The World: Technology Podcast (WTP), I threw caution to the wind.

Why Is PRI’s The World Having Social Media Issues? « Disparate.

I rarely do that. In fact, while writing my post, I was getting an awkward feeling. Almost as if I were writing from a character’s perspective. Playing someone I’m not, with a voice which isn’t my own but that I can appropriate temporarily.

The early effects of my lack of caution took a little bit of time to set in and they were rather negative. What’s funny is that I naïvely took the earliest reaction as being rather positive but it was meant to be very negative. That in itself indicates a very beneficial development in my personal life. And I’m grateful to the person who helped me make this realization.

The person in question is Clark Boyd, someone I knew nothing about a few days ago and someone I’m now getting to know through both his own words and those of people who know about his work.

The power of social media.

And social media’s power is the main target of this, here, follow-up of mine.

 

As I clumsily tried to say in my previous post on WTP, I don’t really have a vested interest in the success or failure of that podcast. I discovered it (as a tech podcast) a few days ago and I do enjoy it. As I (also clumsily) said, I think WTP would rate fairly high on a scale of cultural awareness. To this ethnographer, cultural awareness is too rare a feature in any form of media.

During the latest WTP episode, Boyd discussed what he apparently describes as the mitigated success of his podcast’s embedding in social media and online social networking services. Primarily at stake was the status of the show’s Facebook group which apparently takes too much time to manage and hasn’t increased in membership. But Boyd also made some intriguing comments about other dimensions of the show’s online presence. (If the show were using a Creative Commons license, I’d reproduce these comments here.)

Though it wasn’t that explicit, I interpreted Boyd’s comments to imply that the show’s participants would probably welcome feedback. As giving feedback is an essential part of social media, I thought it appropriate to publish my own raw notes about what I perceived to be the main reasons behind the show’s alleged lack of success in social media spheres.

Let it be noted that, prior to hearing Boyd’s comments, I had no idea what WTP’s status was in terms of social media and social networks. After subscribing to the podcast, the only thing I knew about the show was from the content of those few podcast episodes. Because the show doesn’t go the “meta” route very often (“the show about the show”), my understanding of that podcast was, really, very limited.

My raw notes were set in a tone which is quite unusual for me. In a way, I was “trying it out.” The same tone is used by a lot of friends and acquaintances and, though I have little problem with the individuals who take this tone, I do react a bit negatively when I hear/see it used. For lack of a better term, I’d call it a “scoffing tone.” Not unrelated to the “curmudgeon phase” I described on the same day. But still a bit different. More personalized, in fact. This tone often sounds incredibly dismissive. Yet, when you discuss its target with people who used it, it seems to be “nothing more than a tone.” When people (or cats) use “EPIC FAIL!” as a response to someone’s troubles, they’re not really being mean. They merely use the conventions of a speech community.

Ok, I might be giving these people too much credit. But this tone is so prevalent online that I can’t assume these people have extremely bad intentions. Besides, I can understand the humour in schadenfreude. And I’d hate to use flat-out insults to describe such a large group of people. Even though I do kind of like the self-deprecation made possible by the fact that I adopted the same behaviour.

Whee!

 

So, the power of social media… The tone I’m referring to is common in social media, especially in replies, reactions, responses, comments, feedback. Though I react negatively to that tone, I’m getting to understand its power. At the very least, it makes people react. And it seems to be very straightforward (though I think it’s easily misconstrued). And this tone’s power is but one dimension of the power of social media.

 

Now, going back to the WTP situation.

After posting my raw notes about WTP’s social media issues, I went my merry way. At the back of my mind was this nagging suspicion that my tone would be misconstrued. But instead of taking measures to ensure that my post would have no negative impact (by changing the phrasing or by prefacing it with more tactful comments), I decided to leave it as is.

Is «Rien ne va plus, les jeux sont faits» a corrolary to the RERO mantra?

While I was writing my post, I added all the WTP-related items I could find to my lists: I joined WTP’s apparently-doomed Facebook group, I started following @worldstechpod on Twitter, I added two separate WTP-related blogs to my blogroll… Once I found out what WTP’s online presence was like, I did these few things that any social media fan usually does. “Giving the podcast some love” is the way some social media people might put it.

One interesting effect of my move is that somebody at WTP (probably Clark Boyd) apparently saw my Twitter add and (a few hours after the fact) reciprocated by following me on Twitter. Because I thought feedback about WTP’s social media presence had been requested, I took the opportunity to send a link to my blogpost about WTP with an extra comment about my tone.

To which the @worldstechpod twittername replied with:

@enkerli right, well you took your best shot at me, I’ll give you that. thanks a million. and no, your tone wasn’t “miscontrued” at all.

Call me “naïve” but I interpreted this positively and I even expressed relief.

Turns out, my interpretation was wrong as this is what WTP replied:

@enkerli well, it’s a perfect tone for trashing someone else’s work. thanks.

I may be naïve but I did understand that the last “thanks” was meant as sarcasm. Took me a while but I got it. And I reinterpreted WTP’s previous tweet as sarcastic as well.

Now, if I had read more of WTP’s tweets, I would have understood the “WTP online persona.”  For instance, here’s the tweet announcing the latest WTP episode:

WTP 209 — yet another exercise in utter futility! hurrah! — http://ping.fm/QjkDX

Not to mention this puzzling and decontextualized tweet:

and you make me look like an idiot. thanks!

Had I paid attention to the @worldstechpod archive, I would even have been able to predict how my blogpost would be interpreted. Especially given this tweet:

OK. Somebody school me. Why can I get no love for the WTP on Facebook?

Had I noticed that request, I would have realized that my blogpost would most likely be interpreted as an attempt at “schooling” somebody at WTP. I would have also realized that tweets on the WTP account on Twitter were written by a single individual. Knowing myself, despite my attempt at throwing caution to the wind, I probably would have refrained from posting my WTP comments or, at the very least, I would have rephrased the whole thing.

I’m still glad I didn’t.

Yes, I (unwittingly) “touched a nerve.” Yes, I apparently angered someone I’ve never met (and there’s literally nothing I hate more than angering someone). But I still think the whole situation is leading to something beneficial.

Here’s why…

After that sarcastic tweet about my blogpost, Clark Boyd (because it’s now clear he’s the one tweeting @worldstechpod) sent the following request through Twitter:

rebuttal, anyone? i can’t do it without getting fired. — http://ping.fm/o71wL

The first effect of this request was soon felt right here on my blog. That reaction was, IMHO, based on a misinterpretation of my words. In terms of social media, this kind of reaction is “fair game.” Or, to use a social media phrase: “it’s alll good.”

I hadn’t noticed Boyd’s request for rebuttal. I was assuming that there was a connection between somebody at the show and the fact that this first comment appeared on my blog, but I thought it was less direct than this. Now, it’s possible that there wasn’t any connection between that first “rebuttal” and Clark Boyd’s request through Twitter. But the simplest explanation seems to me to be that the blog comment was a direct result of Clark Boyd’s tweet.

After that initial blog rebuttal, I received two other blog comments which I consider more thoughtful and useful than the earliest one (thanks to the time delay?). The second comment on my post was from a podcaster (Brad P. from N.J.), but it was flagged for moderation because of the links it contained. It’s a bit unfortunate that I didn’t see this comment on time because it probably would have made me understand the situation a lot more quickly.

In his comment, Brad P. gives some context for Clark Boyd’s podcast. What I thought was the work of a small but efficient team of producers and journalists hired by a major media corporation to collaborate with a wider public (à la Search Engine Season I) now sounds more like the labour of love from an individual journalist with limited support from a cerberus-like major media institution. I may still be off, but my original impression was “wronger” than this second one.

The other blog comment, from Dutch blogger and Twitter @Niels, was chronologically the one which first made me realize what was wrong with my post. Niels’s comment is a very effective mix of thoughtful support for some of my points and thoughtful criticism of my post’s tone. Nice job! It actually worked in showing me the error of my ways.

All this to say that I apologise to Mr. Clark Boyd for the harshness of my comments about his show? Not really. I already apologised publicly. And I’ve praised Boyd for both his use of Facebook and of Twitter.

What is it, then?

Well, this post is a way for me to reflect on the power of social media. Boyd talked about social media and online social networks. I’ve used social media (my main blog) to comment on the presence of Boyd’s show in social media and social networking services. Boyd then used social media (Twitter) to not only respond to me but to launch a “rebuttal campaign” about my post. He also made changes to his show’s online presence on a social network (Facebook) and used social media (Twitter) to advertise this change. And I’ve been using social media (Twitter and this blog) to reflect on social media (the “meta” aspect is quite common), find out more about a tricky situation (Twitter), and “spread the word” about PRI’s The World: Technology Podcast (Facebook, blogroll, Twitter).

Sure, I got some egg on my face, some feathers have been ruffled, and Clark Boyd might consider me a jerk.

But, perhaps unfortunately, this is often the way social media works.

 

Heartfelt thanks to Clark Boyd for his help.

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Why Is PRI's The World Having Social Media Issues?

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Some raw notes on why PRI’S The World (especially “The World Tech Podcast” or WTP) is having issues with social media. It may sound bad, for many reasons. But I won’t adapt the tone.

No offense intended.

Thing is, I don’t really care about WTP, The World, or even the major media outlets behind them (PRI, BBC, Discovery).

Reason for those notes: WTP host Clark Boyd mentioned that their social media strategy wasn’t working as well as they expected. Seemed like a nice opportunity to think about social media failures from mainstream media outlets.

My list of reasons is not exhaustive and it’s not really in order of importance.

Social media works best when people contribute widely. In other words, a podcaster (or blogger, etc.) who contributes to somebody else’s podcast (blog, etc.) is likely to attract the kind of mindshare afforded social media outlets. Case in point, I learnt about WTP through Erik Hersman because Afrigadget was able to post WTP content. A more efficient strategy is to actually go and contribute to other people’s social media.

The easiest way to do it is to link to other people, especially other blogs. Embedding a YouTube video can have some effects but a good ol’ trackback is so much more effective. In terms of attention economy, the currency is, well, attention: you need to pay attention to others!

Clark Boyd says WTP isn’t opposed to interacting with listeners. Nice… Yet, there hasn’t been any significant move toward interaction with listeners. Not even “letters to the editor” which could be read on the radio programme. No button to leave audio feedback. Listeners who feel they’re recognized as being interesting are likely to go the social media route.

While it’s a technology podcast, WTP is formatted as a straightforward radio news bulletin. “Stories” are strung together in a seamless fashion, most reports follow a very standard BBC format, there are very few “conversations” with non-journalists (interviews don’t count as conversations)… Such shows tend not to attract the same crowd as typical social media formats do. So WTP probably attracts a radio crowd and radio crowds aren’t necessarily that engaged in social media. Unless there’s a compelling reason to engage, but that’s not the issue I want to address.

What’s probably the saddest part is that The World ostensibly has a sort of global mission. Of course, they’re limited by language. But their coverage is even more Anglo-American than it needs to be. A far cry from Global Voices (and even GV tends to be somewhat Anglophone-centric).

The fact that WTP is part of The World (which is itself produced/supported by PRI, BBC, and Discovery) is an issue, in terms of social media. Especially given the fact that WTP-specific information is difficult to find. WTP is probably the one part of The World which is savvy to social media so the difficulty of finding WTP is made even more noticeable by the lack of a dedicated website.

WTP does have its own blog. But here’s how it shows up:

Discovery News: Etherized.

The main URL given for this blog? <tinyurl.com/wtpblog> Slightly better than <http://tinyurl.com/6g3me9> (which also points to the same place). But very forgettable. No branding, no notion of an autonomous entity, little personality.

Speaking of personality, the main show’s name sounds problematic: The World. Not the most unique name in the world! 😉 On WTP, correspondents and host often use “the world” to refer to their main show. Not only is it confusing but it tends to sound extremely pretentious. And pretention is among the trickiest attitudes in social media.

A strange dimension of WTP’s online presence is that it isn’t integrated. For instance, their main blog doesn’t seem to have direct links to its Twitter and Facebook profiles. As we say in geek circles: FAIL!

To make matters worse, WTP is considering pulling off its Facebook page. As Facebook pages require zero maintenance and may bring help listeners associate themselves with the show, I have no idea why they would do such a thing. I’m actually having a very hard time finding that page, which might explain why it has had zero growth in the recent past. (Those who found it originally probably had friends who were adding it. Viral marketing works in bursts.) WTP host Clark Boyd doesn’t seem to have a public profile on Facebook. Facebook searches for WTP and “The World Tech Podcast” don’t return obvious results. Oh! There you go. I found the link to that Facebook page: <http://www.new.facebook.com/home.php#/group.php?gid=2411818715&ref=ts>. Yes, the link they give is directly to the new version of Facebook. Yes, it has extra characters. No, it’s not linked in an obvious fashion.

That link was hidden in the August 22 post on WTP’s blog. But because every post has a link with “Share on Facebook” text, searching the page for “Facebook” returns all blogposts on the same page (not to mention the “Facebook” category for posts, in the right-hand sidebar). C’mon, folks! How about a Facebook badge? It’s free and it works!

Oh, wait! It’s not even a Facebook page! It’s a Facebook group! The difference between group and page seems quite small to the naked eye but ever since Fb came out with pages (a year or so ago), most people have switched from groups to pages. That might be yet another reason why WTP isn’t getting its “social media cred.” Not to mention that maintaining a Facebook group implies just a bit of time and doesn’t tend to provide direct results. Facebook groups may work well with preestablished groups but they’re not at all effective at bringing together disparate people to discuss diverse issues. Unless you regularly send messages to group members which is the best way to annoy people and generate actual animosity against the represented entity.

On that group, I eventually learn that WTP host Clark Boyd has his own WTP-themed blog. In terms of social media, the fact that I only found that blog after several steps indicates a broader problem, IMHO.

And speaking of Clark Boyd… He’s most likely a great person and an adept journalist. But is WTP his own personal podcast with segments from his parent entity or is WTP, like the unfortunately defunct Search Engine, a work of collaboration? If the latter is true, why is Boyd alone between segments in the podcast, why is his picture the only one of the WTP blog, and why is his name the domain for the WTP-themed blog on WordPress.com?

Again, no offence. But I just don’t grok WTP.

There’s one trap I’m glad WTP can avoid. I won’t describe it too much for fear that it will represent the main change in strategy. Not because I get the impression I may have an impact. But, in attention economy, “the squeaky wheel gets the grease.”

Oops! I said too much… 🙁

I said I don’t care about WTP. It’s still accurate. But I do care about some of the topics covered by WTP. I wish there were more social media with a modicum of cultural awareness. In this sense, WTP is a notch above Radio Open Source and a few notches below Global Voices. But the podcast for Global Voices may have podfaded and Open Source sounds increasingly U.S.-centric.

Ah, well…

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Éloge de la courtoisie en-ligne

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Nous y voilà!

Après avoir terminé mon billet sur le contact social, j’ai reçu quelques commentaires et eu d’autres occasions de réfléchir à la question. Ce billet faisait suite à une interaction spécifique que j’ai vécue hier mais aussi à divers autres événements. En écrivant ce billet sur le contact social, j’ai eu l’idée (peut-être saugrenue) d’écrire une liste de «conseils d’ami» pour les gens qui désirent me contacter. Contrairement à mon attitude habituelle, j’ai rédigé cette liste dans un mode assez impératif et télégraphique. C’est peut-être contraire à mon habitude, mais c’est un exercice intéressant à faire, dans mon cas.

Bien qu’énoncés sur un ton quasi-sentencieux, ces conseils se veulent être des idées de base avec lesquelles je travaille quand on me sollicite (ce qui arrive plusieurs fois par jour). C’est un peu ma façon de dire: je suis très facile à contacter mais voici ce que je considère comme étant des bonnes et mauvaises idées dans une procédure de contact. Ça vaut pour mes lecteurs ici, pour mes étudiants (avant que je aie rencontrés), pour des contacts indirects, etc.

Pour ce qui est du «contact social», je parlais d’un contexte plus spécifique que ce que j’ai laissé entendre. Un des problèmes, c’est que même si j’ai de la facilité à décrire ce contexte, j’ai de la difficulté à le nommer d’une façon qui soit sans équivoque. C’est un des mondes auxquels je participe et il est lié à l’«écosystème geek». En parlant de «célébrité» dans le billet sur le contact social, je faisais référence à une situation assez précise qui est celle de la vie publique de certaines des personnes qui passent le plus clair de leur temps en-ligne. Les limites sont pas très claires mais c’est un groupe de quelques millions de personnes, dont plusieurs Anglophones des États-Unis, qui entrent dans une des logiques spécifiques de la socialisation en-ligne. Des gens qui vivent et qui oeuvrent dans le média social, le marketing social, le réseau social, la vie sociale médiée par les communications en-ligne, etc.

Des «socialiseurs alpha», si on veut.

C’est pas un groupe homogène, loi de là. Mais c’est un groupe qui a ses codes, comme tout groupe social. Certains individus enfreignent les règles et ils sont ostracisés, parfois sans le savoir.

Ce qui me permet de parler de courtoisie.

Un des trucs dont on parle beaucoup dans nos cours d’introduction, en anthropologie culturelle, c’est la diversité des normes de politesse à l’échelle humaine. Pas parce que c’est une partie essentielle de nos recherches, mais c’est souvent une façon assez efficace de faire comprendre des concepts de base à des gens qui n’ont pas (encore) de formation ethnographique ou de regard anthropologique. C’est encore plus efficace dans le cas d’étudiants qui ont déjà été formés dans une autre discipline et qui ont parfois tendance à ramener les concepts à leur expérience personnelle (ce qui, soit dit en passant, est souvent une bonne stratégie d’apprentissage quand elle est bien appliquée). L’idée de base, c’est qu’il n’y a pas d’«universal», de la politesse (malgré ce que disent Brown et Levinson). Il n’y a pas de règle universelle de politesse qui vaut pour l’ensemble de la population humaine, peu importe la distance temporelle ou culturelle. Chaque contexte culturel est bourré de règles de politesse, très souvent tacites, mais elles ne sont pas identiques d’un contexte à l’autre. Qui plus est, la même règle, énoncée de la même façon, a souvent des applications et des implications très différentes d’un contexte à l’autre. Donc, en contexte, il faut savoir se plier.

En classe, il y en a toujours pour essayer de trouver des exceptions à cette idée de base. Mais ça devient un petit jeu semi-compétitif plutôt qu’un réel processus de compréhension. D’après moi, ç’a un lien avec ce que les pédagogues anglophones appellent “Ways of Knowing”. Ce sont des gens qui croient encore qu’il n’existe qu’une vérité que le prof est en charge de dévoiler. Avec eux, il y a plusieurs étapes à franchir mais ils finissent parfois par passer à une compréhension plus souple de la réalité.

Donc, une fois qu’on peut travailler avec cette idée de base sur la non-universalité de règles de politesse spécifiques, on peut travailler avec des contextes dans lesquelles la politesse fonctionne. Et elle l’est fonctionnelle!

Mes «conseils d’ami» et mon «petit guide sur le contact social en-ligne» étaient à inscrire dans une telle optique. Mon erreur est de n’avoir pas assez décrit le contexte en question.

Si on pense à la notion de «blogosphère», on a déjà une idée du contexte. Pas des blogueurs isolés. Une sphère sociale qui est concentrée autour du blogue. Ces jours-ci, à part le blogue, il y a d’autres plates-formes à travers lesquelles les gens dont je parle entretiennent des rapports sociaux plus ou moins approfondis. Le micro-blogue comme Identi.ca et Twitter, par exemple. Mais aussi des réseaux sociaux comme Facebook ou même un service de signets sociaux comme Digg. C’est un «petit monde», mais c’est un groupe assez influent, puisqu’il lie entre eux beaucoup d’acteurs importants d’Internet. C’est un réseau tentaculaire, qui a sa présence dans divers milieux. C’est aussi, et c’est là que mes propos peuvent sembler particulièrement étranges, le «noyau d’Internet», en ce sens que ce sont des membres de ce groupe qui ont un certain contrôle sur plusieurs des choses qui se passent en-ligne. Pour utiliser une analogie qui date de l’ère nationale-industrielle (le siècle dernier), c’est un peu comme la «capitale» d’Internet. Ou, pour une analogie encore plus vieillotte, c’est la «Métropole» de l’Internet conçu comme Empire.

Donc, pour revenir à la courtoisie…

La spécificité culturelle du groupe dont je parle a créé des tas de trucs au cours des années, y compris ce qu’ils ont appelé la «Netiquette» (de «-net» pour «Internet» et «étiquette»). Ce qui peut contribuer à rendre mes propos difficiles à saisir pour ceux qui suivent une autre logique que la mienne, c’est que tout en citant (et apportant du support à) certaines composantes de cette étiquette, je la remets en contexte. Personnellement, je considère cette étiquette très valable dans le contexte qui nous préoccupe et j’affirme mon appartenance à un groupe socio-culturel précis qui fait partie de l’ensemble plus vaste auquel je fais référence. Mais je conserve mon approche ethnographique.

La Netiquette est si bien «internalisée» par certains qu’elles semblent provenir du sens commun (le «gros bon sens» dont je parlais hier). C’est d’ailleurs, d’après moi, ce qui explique certaines réactions très vives au bris d’étiquette: «comment peux-tu contrevenir à une règle aussi simple que celle de donner un titre clair à ton message?» (avec variantes plus insultantes). Comme j’ai tenté de l’expliquer en contexte semi-académique, une des bases du conflit en-ligne (la “flame war”), c’est la difficulté de se ressaisir après un bris de communication. Le bris de communication, on le tient pour acquis, il se produit de toutes façons. Mais c’est la façon de réétablir la communication qui change tout.

De la même façon, c’est pas tant le bris d’étiquette qui pose problème. Du moins, pas l’occasion spécifique de manquement à une règle précise. C’est la dynamique qui s’installe suite à de nombreux manquements aux «règles de base» de la vie sociale d’un groupe précis. L’effet immédiat, c’est le découpage du ‘Net en plus petites factions.

Et, personnellement, je trouve dommage ce fractionnement, cette balkanisation.

Qui plus est, c’est dans ce contexte que, malgré mon relativisme bien relatif, j’assigne le terme «éthique» à mon hédonisme. Pas une éthique absolue et rigide. Mais une orientation vers la bonne entente sociale.

Qu’on me comprenne bien (ça serait génial!), je me plains pas du comportement des gens, je ne jugent pas ceux qui se «comportent mal» ou qui enfreignent les règles de ce monde dans lequel je vis. Mais je trouve utile de parler de cette dynamique. Thérapeutique, même.

La raison spécifique qui m’a poussé à écrire ce billet, c’est que deux des commentaires que j’ai reçu suite à mes billets d’hier ont fait appel (probablement sans le vouloir) au «je fais comme ça me plaît et ça dérange personne». Là où je me sens presqu’obligé de dire quelque-chose, c’est que le «ça dérange personne» me semblerait plutôt myope dans un contexte où les gens ont divers liens entre eux. Désolé si ça choque, mais je me fais le devoir d’être honnête.

D’ailleurs, je crois que c’est la logique du «troll», ce personnage du ‘Net qui prend un «malin plaisir» à bousculer les gens sur les forums et les blogues. C’est aussi la logique du type macho qui se plaît à dire: «Je pince les fesses des filles. Dix-neuf fois sur 20, je reçois une baffe. Mais la vingtième, c’est la bonne». Personnellement, outre le fait que je sois féministe, j’ai pas tant de problèmes que ça avec cette idée quand il s’agit d’un contexte qui le permet (comme la France des années 1990, où j’ai souvent entendu ce genre de truc). Mais là où ça joue pas, d’après moi, c’est quand cette attitude est celle d’un individu qui se meut dans un contexte où ce genre de chose est très mal considéré (par exemple, le milieu cosmopolite contemporain en Amérique du Nord). Au niveau individuel, c’est peut-être pas si bête. Mais au niveau social, ça fait pas preuve d’un sens éthique très approfondi.

Pour revenir au «troll». Ce personnage quasi-mythique génère une ambiance très tendue, en-ligne. Individuellement, il peut facilement considérer qu’il est «dans son droit» et que ses actions n’ont que peu de conséquences négatives. Mais, ce qui se remarque facilement, c’est que ce même individu tolère mal le comportement des autres. Il se débat «comme un diable dans le bénitier», mais c’est souvent lui qui «sème le vent» et «récolte la tempête». Un forum sans «troll», c’est un milieu très agréable, “nurturing”. Mais il n’est besoin que d’un «troll» pour démolir l’atmosphère de bonne entente. Surtout si les autres membres du groupes réagissent trop fortement.

D’ailleurs, ça me fait penser à ceux qui envoient du pourriel et autres Plaies d’Internet. Ils ont exactement la logique du pinceur de femmes, mais menée à l’extrême. Si aussi peu que 0.01% des gens acceptent le message indésirable, ils pourront en tirer un certain profit à peu d’effort, peu importe ce qui affecte 99.99% des récipiendaires. Tant qu’il y aura des gens pour croire à leurs balivernes ou pour ouvrir des fichiers attachés provenant d’inconnus, ils auront peut-être raison à un niveau assez primaire («j’ai obtenu ce que je voulais sans me forcer»). Mais c’est la société au complet qui en souffre. Surtout quand on parle d’une société aussi diversifiée et complexe que celle qui vit en-ligne.

C’est intéressant de penser au fait que la culture en-ligne anglophone accorde une certaine place à la notion de «karma». Depuis une expression désignant une forme particulière de causalité à composante spirituelle, cette notion a pris, dans la culture geek, un acception spécifique liée au mérite relatif des propos tenus en-ligne, surtout sur le vénérable site Slashdot. Malgré le glissement de sens de causalité «mystique» à évaluation par les pairs, on peut lier les deux concepts dans une idée du comportement optimal pour la communication en-ligne: la courtoisie.

Les Anglophones ont tendance à se fier, sans les nommer ou même les connaître, aux maximes de Grice. J’ai beau percevoir qu’elles ne sont pas universelles, j’y vois un intérêt particulier dans le contexte autour duquel je tourne. L’idée de base, comme le diraient Wilson et Sperber, est que «tout acte de communication ostensive communique la présomption de sa propre pertinence optimale». Cette pertinence optimale est liée à un processus à la fois cognitif et communicatif qui fait appel à plusieurs des notions élaborées par Grice et par d’autres philosophes du langage. Dans le contexte qui m’intéresse, il y a une espèce de jeu entre deux orientations qui font appel à la même notion de pertinence: l’orientation individuelle («je m’exprime») souvent légaliste-réductive («j’ai bien le droit de m’exprimer») et l’orientation sociale («nous dialoguons») souvent éthique-idéaliste («le fait de dialoguer va sauver le monde»).

Aucun mystère sur mon orientation préférée…

Par contre, faut pas se leurrer: le fait d’être courtois, en-ligne, a aussi des effets positifs au niveau purement individuel. En étant courtois, on se permet très souvent d’obtenir de réels bénéfices, qui sont parfois financiers (c’est comme ça qu’on m’a payé un iPod touch). Je parle pas d’une causalité «cosmique» mais bien d’un processus précis par lequel la bonne entente génère directement une bonne ambiance.

Bon, évidemment, je semble postuler ma propre capacité à être courtois. Il m’arrive en fait très souvent de me faire désigner comme étant très (voire trop) courtois. C’est peut-être réaliste, comme description, même si certains ne sont peut-être pas d’accord.

À vous de décider.

Academia, arrogance, books, comment-fishing, ethnocentrism, informality, language, language ideology, language sciences, linguistics, linkfest, Placeholders, quickies, ramblings, shameless plug, soapbox

Logging Language Attitudes

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Language Log is one of my favourite blogs. Often thought-provoking, always thoughtful. It’s both academic and informal, diverse and unified.

Some recent posts caught my interest and they all have to do with attitudes toward language. Or, at least, I collect them all under the same heading (“What can I say? I was a linguistic anthropology major.”).

Now, I do have a number of things to say about each of these. But I guess I’ll use this as a placeholder for posts about language pedantry and other topics related to language ideology.

Sometimes, I wish Yaguello’s Catalogue were available in English. Luckily, Bauer and Trudgill’s Language Myths is.

Academia, amateurs, arrogance, cluefulness, Clueing, collaborative learning, confessions, constructivism, critical thinking, cultural awareness, cultural diversity, culture, diversity, economics, ethnocentrism, Ethnography, expertise, intellectuals, interdisciplinarity, journalism, knowledge management, naïveté, openness, personal, personal life, professionals, ramblings, rants, researchers, respect, sciences, social sciences, sophistication, specialists, specialization, trusting people

The Issue Is Respect

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As a creative generalist, I don’t tend to emphasize expert status too much, but I do see advantages in complementarity between people who act in different spheres of social life. As we say in French, «à chacun son métier et les vaches seront bien gardées» (“to each their own profession and cows will be well-kept”).

The diversity of skills, expertise, and interest is especially useful when people of different “walks of life” can collaborate with one another. Tolerance, collegiality, dialogue. When people share ideas, the potential is much greater if their ideas are in fact different. Very simple principle, which runs through anthropology as the study of human diversity (through language, time, biology, and culture).

The problem, though, is that people from different “fields” tend not to respect one another’s work. For instance, a life scientist and a social scientist often have a hard time understanding one another because they simply don’t respect their interlocutor’s discipline. They may respect each other as human beings but they share a distrust as to the very usefulness of the other person’s field.

Case in point: entomologist Paul R. Ehrlich, who spoke at the Seminar About Long Term Thinking (SALT) a few weeks ago.

The Long Now Blog » Blog Archive » Paul Ehrlich, “The Dominant Animal: Human Evolution and the Environment”

Ehrlich seems to have a high degree of expertise in population studies and, in that SALT talk, was able to make fairly interesting (though rather commonplace) statements about human beings. For instance, he explicitly addressed the tendency, in mainstream media, to perceive genetic determinism where it has no place. Similarly, his discussion about the origins and significance of human language was thoughtful enough that it could lead other life scientists to at least take a look at language.

What’s even more interesting is that Ehrlich realizes that social sciences can be extremely useful in solving the environmental issues which concern him the most. As we learn during the question period after this talk, Ehrlich is currently talking with some economists. And, contrary to business professors, economists participate very directly in the broad field of social sciences.

All of this shows quite a bit of promise, IMVHAWISHIMVVVHO. But the problem has to do with respect, it seems.

Now, it might well be that Ehrlich esteems and respects his economist colleagues. Their methods may be sufficiently compatible with his that he actually “hears what they’re saying.” But he doesn’t seem to “extend this courtesy” to my own highly esteemed colleagues in ethnographic disciplines. Ehrlich simply doesn’t grok the very studies which he states could be the most useful for him.

There’s a very specific example during the talk but my point is broader. When that specific issue was revealed, I had already been noticing an interdisciplinary problem. And part of that problem was my own.

Ehrlich’s talk was fairly entertaining, although rather unsurprising in the typical “doom and gloom” exposé to which science and tech shows have accustomed us. Of course, it was fairly superficial on even the points about which Ehrlich probably has the most expertise. But that’s expected of this kind of popularizer talk. But I started reacting quite negatively to several of his points when he started to make the kinds of statements which make any warm-blooded ethnographer cringe. No, not the fact that his concept of “culture” is so unsophisticated that it could prevent a student of his from getting a passing grade in an introductory course in cultural anthropology. But all sorts of comments which clearly showed that his perspective on human diversity is severely restricted. Though he challenges some ideas about genetic determinism, Ehrlich still holds to a form of reductionism which social scientists would associate with scholars who died before Ehrlich was born.

So, my level of respect for Ehrlich started to fade, with each of those half-baked pronouncments about cultural diversity and change.

Sad, I know. Especially since I respect every human being equally. But it doesn’t mean that I respect all statements equally. As is certainly the case for many other people, my respect for a person’s pronouncements may diminish greatly if those words demonstrate a lack of understanding of something in which I have a relatively high degree of expertise. In other words, a heart surgeon could potentially listen to a journalist talk about “cultural evolution” without blinking an eye but would likely lose “intellectual patience” if, in the same piece, the journalist starts to talk about heart diseases. And this impatience may retroactively carry over to the discussion about “cultural evolution.” As we tend to say in the ethnography of communication, context is the thing.

And this is where I have to catch myself. It’s not because Ehrlich made statements about culture which made him appear clueless that what he said about the connections between population and environment is also clueless. I didn’t, in fact, start perceiving his points about ecology as misled for the very simple reason that we have been saying the same things, in ethnographic disciplines. But that’s dangerous: selectively accepting statements because they reinforce what you already know. Not what academic work is supposed to be about.

In fact, there was something endearing about Ehrlich. He may not understand the study of culture and he doesn’t seem to have any training in the study of society, but at least he was trying to understand. There was even a point in his talk when he something which would be so obvious to any social scientist that I could have gained a new kind of personal respect for Ehrlich’s openness, if it hadn’t been for his inappropriate statements about culture.

The saddest part is about dialogue. If a social scientist is to work with Ehrlich and she reacts the same way I did, dialogue probably won’t be established. And if Ehrlich’s attitude toward epistemological approaches different from his own are represented by the statements he made about ethnography, chances are that he will only respect those of my social science colleagues who share his own reductionist perspective.

It should be obvious that there’s an academic issue, here, in terms of inter-disciplinarity. But there’s also a personal issue. In my own life, I don’t want to restrict myself to conversations with people who think the same way I do.

arrogance, Empowerment, ethnocentrism, journalism

Mental Imaging

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To be honest, I found the following TEDtalk disturbing.

Rick Smolan tells the story of a girl | Video on TED.com

In that video from one of those selective conferences held through Technology, Entertainment, Design, Smolan describes his role in the adoption, by some of his American friends, of a then pre-teen “Amerasian” girl (a Korean girl fathered by an American soldier during the Korean war). The now grown-up woman’s American name is Natasha (despite the talk’s title, she’s not merely “a girl”). Natasha does get a “cameo” of sorts at the end of the talk. But the story is told by Smolan, from Smolan’s perspective. During her brief appearance on stage, Natasha tells Smolan that she’ll tell him later about points he has gotten wrong. But, on that occasion, Natasha graciously smiled for the camera and didn’t participate in the conversation. She’s the topic, not the narrator.
Unfortunately, I can’t find this woman’s birth name so I don’t know how to spell it. It would be awkward for me to call her “Natasha” when referring to her before her adoption. Most of the presentation revolves around this person’s life before being adopted. The rest of the story is the “Happy ending” section of the Hollywood movie she apparently wasn’t directing.

I know, I know… It’s a “charming” story. No, I don’t want to be a killjoy. Sure, everyone involved had purely altruistic intentions (even the uncle who had recuperated his niece). Yes, I’m quite happy for this woman, that she is apparently living a “good” life (though I can’t measure people’s happiness by watching a presentation about them). But, as saltydog said in another context, the story is “somewhat self-serving and lacking in depth.”

Now, to be honest, I’m not that sensitive to nice pictures (I’m more aurally oriented). My attitude toward journalism can’t be called “sympathetic.” The tendency to “pull at heartstrings” in some Anglo-American mainstream media, I find manipulative. Even adoption, I can be ambivalent toward, partly because of horror stories. So maybe I’m both missing something important and putting too much into this. But the point is, my reaction to this presentation isn’t very positive.

Because the story is so “charming,” I might need to justify myself. Even if I don’t need to, I’ll do so. Because this is my main blog and it serves me that kind of purpose, on occasion.

In that video of a “Korean Amerasian adoption story,” we have a self-conscious photojournalist from the United States who basically admits both to having been on a sort of mission (like all journalists, he mused) and to not having known what he was doing at the time. Smolan seemed so honest about how clueless he has been that I sincerely expected another direction for the plotline. I kept waiting for the twist. Especially at TED, which keeps priding itself on “inspired talks by the world’s greatest thinkers and doers.”

During his TEDtalk, Smolan kept referring to mental images he was having. Through his actions, Smolan was explicitly trying to make reality itself fit those images. Because these mental images came from an admittedly clueless perspective, the overall process doesn’t sound like an extremely charming story.

Sorry!

Smolan also mentions movie-type heroism on several occasions and it sounds like he was trying to write life as a movie script. Using the “American” looks of a young Korean girl as a major part of the plotline. With not-so-subtle allusions to racial categories.

Weird.

Like saltydog, I much preferred the orphanage anecdote to the “beauty queen” and “cheerleader” photographs. Part of the reason is that the anecdote is more dynamic and more human than the pictures. This anecdote can also be a basis for empowerment, on the part of the girl who became Natasha, as opposed to the pictures which simply show conformity to local ideals.

One interesting thing about that specific anecdote (that this girl was organizing the orphanage on her own, after just a few days there) is the fact that it contradicts the “saved girl” story. On the basis of this anecdote, it would be presumptuous to say that this woman would be leading a disastrous life had she stayed in Korea instead of being “saved” by those well-meaning people in the United States. One could even hypothesize, given the limited data supplied by Smolan, that this relatively young girl could have since become a socially engaged Korean woman, helping people in her home community. With the current state of South Korean society, we might even assume that this woman would be living a comfortable life. And since her story isn’t over, one wishes that the next chapters will be as nice as the first ones.

Though, as we’re told, “Amerasians” were probably teased in that specific environment at that specific time, Smolan doesn’t make a good case for this particular girl being misadapted to the context in which she grew up. Simply put, apart from her grandmother’s wish, what solid proof do we have that “this girl” absolutely needed to be saved?

Smolan’s perception, based purely on superficial observation, that this girl was subservient to her uncle sounds like blatant ethnocentrism. Smolan does have the honesty to convey a few of the uncle’s comments about this. But the conclusion still is that intervening in a family’s business is the normal thing to do, for an American photojournalist receiving a request from a Korean woman he saw for a few days.

Smolan’s inviting young “Amerasian” adults to prove to the girl’s uncle that she would have a terrible life based on their own experiences sounds very manipulative, misinformed, and misleading. Because Smolan sounds too much like a nice guy, I have a hard time calling him arrogant. But his actions do sound like they were animated by arrogance.

Smolan repeatedly said how misled he was so I eventually thought that he was leading the (elite) TED audience into a story about his own “learning to be humble and to not judge from appearances.”

Not at all what happened.

What happened was more of a book or film pitch. Smolan may be a great guy. He also seems to be involved in a social marketing campaign. He’s allowed to do so, of course. But it’d be disingenuous to call the effort purely “charming.”

Furthermore, there’s the matter of this focus on one individual “little girl.” Makes for a nice Disney picture and for U.S. doctrines (foreign or domestic). Pulls heartstrings. Doesn’t necessarily help in the grand scheme of things. Especially when this focus comes from a photojournalist who seeked out this one girl on the premise that her grandmother originally didn’t want her to be seen by outsiders.

As Apollyon and jackyo have been asking in an Asian-friendly forum, what about the other “Amerasian” children involved? What about the broader case of Koreans or other people born in warzones, who have been fathered by U.S. or other foreign soldiers? If the girl who became Natasha did have to be saved, what about those other children? And if, as would be my hypothesis, this one girl could have led a nice life without leaving Korea at the onset of adolescence, aren’t there other children (in Korea or elsewhere) who could have a “better life” thanks to the compassion of those people in the United States?

There’s also the whole question of racial prejudice, present in the background yet not addressed directly in this talk. This one is a complex story, which would be worth more than lipservice. Racialism takes different forms in the United States and in Korea. Natasha’s experience in those two societies could shed some light on those issues. But, in the hands of journalists, individual stories often become more allegorical than insight-generating. Personalizing those issues isn’t a technique to engage in discussion. It’s a way to shut down communication.

Back in 1993, while emphasizing technological issues and the book contract that Smolan eventually signed, the New York Times mentioned Natasha’s Story as that of “an orphaned Amerasian girl” (regardless of whether or not her mother was still living at the time). Natasha herself isn’t named or given flesh, in that short piece about Smolan. She’s mentioned as the topic of a book and/or movie. A plot device more than a breathing character.

I sincerely hope that Natasha still knows how to empower herself. I sincerely don’t think she needs Smolan or anybody else to narrate her life.

arrogance, critical thinking, ramblings, social contract, Websites

Another Point for Wikipedia: Rousseau's Citizenship

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Compare the following two articles on Jean-Jacques Rousseau.

Jean-Jacques Rousseau — Britannica Online Encyclopedia
Jean-Jacques Rousseau – Wikipedia, the free encyclopedia

At the onset of the first entry, Rousseau is described unequivocally as a “French philosopher.” In the second entry, Rousseau is first described through his contributions to philosophy, literature, and music. The beginning of the biography section of that second entry contains a clear, straightforward, and useful statement about Rousseau’s citizenship. As this Wikipedia entry explains, and is clear in Rousseau’s work, the well-known French-speaking thinker considered himself a citizen of Geneva throughout his life (which ended during the Old Swiss Confederacy, before Geneva became a Canton of Switzerland). While Rousseau’s connections to France are clearly mentioned, nowhere in the body of this Wikipedia article is Rousseau himself called “French.” The article has been classified in diverse Wikipedia categories which do contain the word “French,” but this association is fairly indirect. Though it may sound like the same thing, there’s a huge difference between putting Rousseau in a list of “French philosophers” or “French memoirists” and describing Rousseau as a “French philosopher.” In fact, Rousseau is also listed among “Swiss educationists” and “Swiss music theorists.” These classifications aren’t  inaccurate as classifications. They wouldn’t be very precise as descriptions.

As a dual Swiss/Canadian citizen myself, I easily react to this type of imprecision, especially in formal contexts.

The Encyclopædia Britannica carries quite a bit of prestige and one would expect such issues as citizenship to be treated with caution. Seeing Rousseau mentioned in the “On This Day” bulletin, I accessed the Britannica entry on Rousseau via a single click. The first word of this entry was “French,” which did seem quite inappropriate, to me. In fact, I hoped that the rest of the entry would contain an explanation of this choice. Maybe I had missed the fact that Rousseau became a naturalized French citizen, at some point. Or maybe they just mean “French-speaker.” Or the descriptor was meant as a connection to philosophical trends associated with France…

Nope! Nothing like that.

Instead, a narrative on Rousseau’s life with lots of anecdotes, a few links to other entries, and some “peacock terms.” But no explanation of what is meant by “French philosopher.” This isn’t about accuracy as an absolute. The description could be accurate if it had been explained. But it wasn’t. Oh, there are some mentions of Rousseau’s “rights as a citizen” of Geneva, in connection with The Social Contract. But these statements are rather confusing, especially in the artificial context of an encyclopedia entry.

The Britannica entry was written by the late British economist Maurice Cranston. Given the fact that Cranston died in 1993, one is led to believe that the Britannica entry on Rousseau has been left unmodified in the past 15 years. The Wikipedia version has been modified hundreds of time in the last year. Now, many of these modifications were probably trivial, some are likely to have been inappropriate, and (without looking at the details of the changes) there’s no guarantee that the current version is the best possible one. The point here isn’t about the rate of change. It’s about the opportunities for modifying an encyclopedia entry. One would think that, during the last fifteen years, the brilliant people at Britannica may have had the time to include a clarification as to Rousseau’s citizenship. In fact, one might expect that a good deal of research on Rousseau’s work has happened in the meantime and it would make sense to say that the Britannica entry on the scholar could integrate some elements of that research.

Notice that I’m not, in fact, talking about factual accuracy as an abstract concept. I’m referring to the effects of encyclopedia entries on people’s understanding. In my mind, the Wikipedia entry on Jean-Jacques Rousseau makes it easy for readers to exercise their critical thinking. The Britannica entry on the same person makes it sound as though everything which could be said about Jean-Jacques Rousseau can be contained in a single narrative.

My guess is, Rousseau and his «Encyclopédistes» friends would probably prefer Wikipedia over Britannica.

But that’s just a guess.