All posts by dispar

Facebook Platform: Post-Game Analysis

Just read Marc Andreessen’s very insightful analysis of what happened with the Facebook Platform (the development of new applications) during the first three weeks after its launch.

blog.pmarca.com: Analyzing the Facebook Platform, three weeks in

Andreessen’s entry was written in June and provides an appropriate snapshot of what people must have been thinking at the point.

What now?

Well… My perceptions are only as a lowly user of Facebook, not as a developer. And though I’m fairly active on Facebook, I can’t claim to be a Facebook “Power User.” Yet, as an ethnographer, I can’t help but notice something going on.

The Facebook Platform was an important event in Facebook’s history but many things have happened since Facebook started out, a few years ago. I only joined during the Fall semester, 2005 and I wasn’t very active on it until February, 2007. But I now use Facebook rather extensively and end up talking about it on several occasions. I’m really not sure about the timeframe and I’m too lazy to look things up but I’m hoping to find out at some point. Comments are obviously welcome.

One of the most important things in Facebook’s history was when they opened registration to the wider world of (English-speaking) Internet users as a whole. Prior to this, Facebook was restricted to university, college, and school campuses. For a little while, some businesses could have their own networks. But a real shift happened when Fb opened the gates and let everyone in. There were some discontentment on the part of long-time users but, on the whole, it was a rather smooth transition. At about the same time, the “Mini-Feed” feature was set up. With it, users can see pretty much everything their friends are doing, from status updates and friend adds to wall posts and pokes. This feature also occasioned some controversy but the Fb team reacted promptly and rather openly. On the whole, this was handled rather well.

I think one of the first killer apps, before the release of the actual semi-open platform, was Facebook Mobile, which lets users interact with Fb through SMS. The reason I think this was an important application is that the Canadian Fb community seems to have at the same time Fb Mobile became available on Canadian providers. Oh, sure, it might be pure coincidence. But the feature probably made me more active on Fb and chances are that it happened with other users.

Over the past year, there has been a fair deal of coverage of Fb in both tech and general media. Much of it has been rather critical if not outright alarming or inflammatory. But the end-result was increased exposure to Facebook. For instance, the first time I heard about Facebook was in a podcast version of a talk at Indiana University about online privacy (still a very important issue). The presenter had analysed some trends in what information students were willing to share on Facebook. Being interested in online networks, I decided to join Fb out of mere curiosity and, right away, some of my students added me as a friend. Concepts like “network effect” and “viral marketing” apply too obviously to such cases to be worth explaining.

The launch of the Facebook Platform happened in this context. As a non-coder, I was personally impressed by the rapidity with which developers were able to release Facebook applications. It felt as if new applications sprung up within hours of the platform release. It probably took longer but it really looked like an almost-synchronised release for the platform and new apps.

Andreessen talks about the platform launch from the point of view of application developers. As a non-coding Fb user, I think the apps were quite important in intensifying the buzz about Fb but I don’t think applications themselves have changed Fb that much. Yes, people are much more active on Fb thanks to cool apps. And some of these apps are actually very useful. But, to me, there’s a clear continuity between Fb groups and apps (even though they are completely different in other ways). In fact, an important similarity between apps and groups is summarized in the name for a Facebook group: “I read the group name, I laugh, I join, I never look at it again.” Andreessen alluded to this, in a way, but the important point is that both group memberships and application additions are more toward the “passive” than the “active” part of the online behaviour continuum. In all the discussions about online “bubbles” and “busts,” such issues should be kept in mind.

Many application developers seem not to understand this. They create apps which create very little value to users and try to monetize by forcing application users to invite friends or to click on some irrelevant links. Bad form, IMHO. Like most other Fb users, I add apps when I see friends adding them. But I’m increasingly weary of the adding apps which seem too eager to disseminate quickly. IOW: please, pretty please, stop the “application invite” madness!

I also notice that several Facebook users are sorting out their applications and groups. Part of it is pure information overload (many people left a local group after being sent daily updates of blog posts in their Fb mailboxes). But part of it is simply about finding what place Fb plays in our lives. Sure, many of us were excited about the possibilities and most of us are increasingly active on Fb. But after the initial excitement, we go into a phase during which Fb is just a tool.

And that might be a Good Thing(tm).

Tagged Again?

I seem to be one of few bloggers fellow anthroblogger Nancy Leclerc (aka Gary Dickinson) wishes to tag:

Music, Books and Spirit: 8 things . . .

So, even though I’ve been tagged very recently,  I’ll play along. But just because I’m lazy and reveal a lot about myself anyway, I’ll just say eight random things about myself, regardless of how well-known they may be. What’s funny is that Nancy and I have never met IRL.

Anyhoo…

  1.  I’ve had a crush on a number of women when I was a kid, including some fictional characters. One crush I had as a teenager was with Simone Foster from Head of the Class. I still love humanists.
  2. Not only did I have imaginary friends when I was a kid but I kept imagining all sorts of things throughout my childhood, some of which were just too extreme in terms of megalomania. I still have a very active “internal life.”
  3. I don’t really have an alter ego but people are telling me that I act very different whether I speak English or French. Does that count?
  4. I decided to go into anthropology when I was 13 and never really deviated. Between ages 8 and 11, I wanted to become a lawyer (to defend innocent people). I eventually decided (at age 11) that law had too much to do with personal profit for my tastes.
  5. Despite being a single-parent household, my family (my mother, my brothers, and myself) has mostly been quite unified. Actually, I revealed quite a bit about this in a blog post in French.
  6. I’m not shy at all and I probably appear to be overly eager, assertive, extrovert, or friendly to a number of people. Though I’m sorry if I rub people the wrong way, I probably won’t change on this point.
  7. I’m in love with someone who lives 460km away from here. For the past 10 years, we spent about half of our time away from one another. The cool thing is, we’re going to settle down in Austin together, come December.
  8. I love teaching so much that I’m not sure how I can envision my life without teaching opportunities. Oh, I may get other jobs and I may spend some time without any formal teaching duties. But I’ll still get withdrawal symptoms.

Oh, kay… This was, erm, different. Whom should I tag?

Let’s go semi-random, this time.

Andi, SteveAnne-José, Gary Lee, Vanou, Kevin, Debbie, Sarah

Montreal Coffee Renaissance?

Just posted a message about my Caffè in Gamba, a new café in Montreal.

CoffeeGeek – Regional: Eastern Canada, Caffè in Gamba (Montreal Intelligentsia)

Because this café’s website isn’t online yet, I would need to repeat the info. The café is located in a new building at 5263 Park Ave., between Fairmount and Bernard. It’s first claim for fame is that it’s the first place in Montreal to have Intelligentsia coffee on its regular coffee menu. But I think it’ll become much more than this.

Owner J.F. Leduc is surprisingly soft-spoken for a passionate coffee lover. But I think he prefers it if the coffee “can speak for itself” instead of him having to hype coffee enjoyment out of existence. In fact, he has a bit of the same humble attitude you would notice in an actual barista in Northern Italy. They know what they like but they remember that they’re in the service industry! 🙂

I think Leduc can become a key player in the broader movement to make Montreal a real coffee destination.

Granted, I tend to be overly enthusiastic about such things. And I’ve been disappointed in the past. But I have a good vibe, especially after I got a chance to chat it up with Leduc.

I also notice something bigger, happening in town. There’s a number of Montrealers who really care about coffee. And Montreal’s ready for a new phase in its coffee history.

Veritas, in Old Montreal, is home to Anthony Benda, whom I consider the best barista in Montreal. They sell the Epic blend from Vancouver roaster 49th Parallel. My hope is that Veritas can help people understand the beauty that is West Coast style espresso in a culinary context.

Gamba has a different role, in my opinion. It may become a local hangout and certainly has the potential to educate people about the pleasures of espresso drinking. But my feeling is that it may spread other aspects of café culture and/or be part of something more specific to Montreal.

I’ll certainly go back to Caffè in Gamba in the near future and, as soon as they have their site up, I’ll link to it from this blog as well as other online venues.

In the meantime, maybe somebody can help J.F. set up his wireless router? 😉

Free, Open, Online: Rethinking Learning Materials Online (Slidecast)

Now that Slideshare has a “slidecast” feature, we can synchronise slides with audio to create audiovisual presentation

Case in point, here is the “slidecast” of a presentation I gave during a session at the Spirit of Inquiry conference, in May.

[slideshare id=49573&doc=free-open-flexible-rethinking-learning-materials-online-10255&w=425]

The audio is available here:

Free, Open, Online: Rethinking Learning Materials Online (Audio) « Disparate

The presentation file is available here:

Free, Open, Online: Rethinking Learning Materials Online (Files) « Disparate

Slidecasting could become quite interesting and it could go really well with the approach I was discussing during that session.

Spending Time on Media

Seems like the August lull in news coverage is accompanied by interesting news about news (how meta). For instance, Google announcing plans to let “newsmakers” respond to news items about them. Such plans could have important ramifications for people  with an interest in critical thinking and media literacy.

Another “metanews” item, the ‘Net is getting more timeshare than newspapers or recorded music.

Study: More time spent on Web than newspapers | CNET News.com

Rutherfurd also pointed to a potentially worrisome development for the media industry–the overall time spent with media declined slightly last year, a spillover effect of the consumer shift away from newspapers and other traditional sources of news and entertainment.

For the first time in a decade, the study found, consumers spent less time with media in 2006 than they did in the previous year. Usage per person dropped 0.5 percent to 3,530 hours annually, according to the study, which said digital media typically requires less time than traditional media.

Maybe I’m missing something (and I should read the original report) but it doesn’t seem to me that the decrease in “overall time spent with media” could be worrisome to the media industry. Unless they only measure effectiveness in the time spent with media, the data may more readily show that people are increasingly becoming savvy media processors instead of passively ingesting whatever is in the media. I’m not cynical enough to see this as a bad thing.

Keeping Up With the Loshes

Elizabeth Losh has tagged me:

virtualpolitik: Pieces of Eight

I actually feel honoured. I met Losh randomly, on a rather high-profile blog she contributes to. I simply posted a comment. And here I am, tagged by a high-profile blogger (and, it seems, a very interesting person).

This “meme” seems to be about revealing eight random things about yourself. As silly as this may sound, I like the idea.

What Losh did was pretty neat. She used eight (presumably consecutive tracks on her iPod Shuffle as inspiration for her facts. Since I can’t get coolness points for doing the same thing, I’ll reverse the randomness factor by using Losh’s facts as inspiration for mine. I’ll then associate some music with every fact.

  1. My family has never been into partisan politics and none of us has been very faithful to a political party. I did attend, as a child, a meeting of Parti Québécois during the 1980 referendum. (Stéphane Venne, Le début d’un temps nouveau, Renée Claude)
  2. Though I’m not a sports fan by any stretch of the imagination, the only time in my life I skipped school was to see the parade when the Montreal Canadiens won the Stanley cup in 1986. There was a riot later that day, IIRC. (Dolores Claman, The Hockey Theme)
  3. I listen to a lot of podcasts and I archive episodes that I want to blog about. I only use a very small fraction of those archives. Guess I should find an easy way to nanoblog based on podcast episodes. Too bad iTunes doesn’t have any blogging/sharing feature. (Fabio FZero, Samba do Aeroporto, Gerador Zero)
  4. I pretty much never had a hero. My role models have been my mother, my paternal grandmother, and my wife. No wonder my “PersonalDNA” has me at the 72th percentile for femininity and at the 10th percentile for masculinity. (Claude Dubois, Femme de rêve)
  5. I never got my driver’s license. As surprising as it may sound, not driving hasn’t been so much of an issue for me, even in car-intense parts of the United States. (Tracy Chapman, Fast Car)
  6. The comment I originally left on one of Losh’s blog entries was about addictions. I don’t think that I’m addicted to anything. There’s a number of things I do quite regularly (drink coffee, play solitaire on a PDA, spend time online…) but none of them I ever feel compelled to do. (Robert Palmer, Addicted to Love)
  7. Though I haven’t been baptized, I’m culturally Catholic meaning that I probably behave like a Catholic by mere virtue of having been raised in Catholic Quebec during the end of the Quiet Revolution. (Jacques Brel, Les Flamingants)
  8. Among the first things which tickled my philosophical curiosity was thinking about an infinite universe. I kept thinking about what would lie beyond the Universe. I was quite young (10yo) and didn’t know much about (astro)physics. I still wonder about the grander scheme of things. (Nancy Hamilton/Morgan Lewis, How High The Moon, Ella Fitzgerald)

(Can anyone guess what took me longer while preparing this entry?)
Now, who should follow this meme? Here’s a list of people I’m tagging:

Sydney Hutchinson, Mireille Caissy, Jean Crawford, Yara El-Ghadban, Erin McLeod, Aurora Flewwelling-Skup, Hélène Recule, asphaire

(Notice a pattern, here?)

Let’s see who goes along.

Voice and Empathy

Full disclosure. I do surveys. On the phone. For a marketing research firm.

No, no! Not a telemarketing firm! A research firm which uses survey results to improve the quality of the service offered by a client. Huge difference.

No, you most likely have not hung up on me. Very few people have done so and the readership of this blog is not such that it would be even remotely likely that you, dear reader, could be one of those few respondents who did hang up on me.

Why do I do it? Well, yes, it’s a job. A summer job, to be precise. But I could be doing (and have been doing) any number of other jobs. Yet, as an ethnographer, I felt compelled to give surveys a try. And I’m glad I did.

I actually did phone surveys as a summer job in 2005. Did it for the very reason that, while teaching ethnographic topics, I had been comparing ethnography with surveys even though I had never done surveys myself. Doing surveys on the phone seemed like a great way to learn more about those methods while getting an income at the same time. It worked like a charm.

Seems like I’m not the only one to think along those lines as I know at least two other anthropologists who are working at phone survey centres.

How do I like it? It’s really not so bad. The call centre where I work has a relatively nice atmosphere. More specifically, the supervisor and monitor provide exactly the type of supervision we need. Lots of positive feedback. Negative feedback is always given in a thoughtful manner. Both are very understanding and trusting with people who are serious at what they do. And there’s actually a notion of teamwork instead of competition.

I also learn a lot about myself. Not completely new things. Validation of what I thought of myself.

One is voice. My voice happens to be a valuable tool. Oh, I did notice this before. When I was in high school, some people kept telling me that I should become a news anchor or radio announcer because of my voice. The fact that I still had more of a European accent probably counted but it also had to do with actual voice quality. People thought I had a radio voice.

As shallow as it sounds, I do like my speaking voice. Not that it’s “the best voice ever” or that people stop me to tell me about my voice. But I do like the way I sound, overall. My voice used to be more pleasing than it is now. My GERD has had some detrimental effects on my voice. Especially my singing voice. But my voice is still pleasing enough that I receive positive feedback about it, on occasion.

The thing about my voice isn’t that it’s so good. But it’s a versatile voice and I do use it as a tool. It seems that I can adapt it to different situations, which is very useful.

Given my interests in acoustic anthropology, it should be no surprise that I think about voice fairly frequently. After all, I’m an audio guy. Like Steven Feld in Music Grooves, I wonder about the voice work of those women working for erotic phone lines. It would, in fact, be fascinating to do an ethnographic study of those workers, with a focus on voice work.

As anyone can guess, voice can also be quite important in teaching. I’m as much of an auditory learner as one can be. So, while teaching, I tend to use my voice for effect instead of other tools. It seems to work rather well with some people but I need to enhance my other teaching methods.

The other main thing doing phone surveys has taught me about myself is how empathetic I can get. Again, I knew this beforehand. I’m the kind of person who has a hard time watching a comedy about someone getting in all sorts of bad situations (“cringe” movies and such). I literally feel for them. When I watched The Sixth Sense, I felt the bullet enter my body.

Oh, sure. We’re all like that. But I get the feeling that my empathy levels are a bit extreme, at times.

Hannah Arendt would probably have said some negative things about this “personality trait” of mine. But I’ve learned to accept it.

What does this have to do with doing surveys on the phone? Quite a bit, actually. There are projects on which I can be very productive, mostly because of empathy. People hear that I care. Because I do care. A few other projects, I’m almost unable to do because of empathy. I need to get the feeling that those surveys can actually help improve the service people get. And I loathe being annoying to people.

On almost every survey I do at my current workplace, I can be very empathetic and it works very well. But I just worked on a project which was clearly annoying to respondents and it made me shrivel. The effect was quite intense. I had to take a long walk on my way back from work because I had realised something important about myself.

Hence this blog entry.

Silly Minds Think Alike

One of the things I love about the ‘Net is that it makes you realize that just about anything you can think has been discussed by someone else before.

Case in point. Some of my friends have started playing Scrabble within Facebook using the Scrabulous.com application. So I eventually decided to play with one of those friends. This game is almost over (we take our turns whenever we’re on Facebook) and my friend is clearly winning, but playing Scrabble has made me think about quite a few things.

I used to love playing Scrabble (in French) when I was younger but pretty much didn’t play at all in the last seventeen years. I had never played in English before. After trying the Scrabulous version on Facebook, I tried a few games on the Scrabulous.com website itself, and started looking for different ways to play Scrabble on- or offline. Luckily enough, the Open Source Quackle does have support for French games. But I’m still nowhere as good as the computer player.

I don’t typically find fun in any kind of competition. I don’t want to be the best at anything. I just want to be happy.

Things I find fun can be quite silly.

And I do find Scrabble fun. As per an overly simplified version of Csikszentmihalyi’s flow theory, things are fun when they’re doable yet challenging. Playing Scrabble against a bot which has access to the complete dictionary isn’t that much fun. Many of the words played by computer players (or highly competitive players) are extremely obscure. Now, it can be interesting to learn about all about qat and cwm, but this type of Scrabble becomes overbearing after a while.

So my favourite plays at Scrabble were with people who were not totally crazy at playing Scrabble. I remember one play where adding two letters made me score a rather amazing number of points because a high value tile was played on a high value square and was used for two different words. I don’t remember the exact score of any of this but it was quite high and satisfying for the mere rarity of the event. In fact, it’s quite possible that this play I remember so vividly was made by one of the other two player. Yet I only remember the glory of the moment.

Actually, it seems that players who are of a somewhat lower calibre than expert players may end up breaking records because they’re less competitive. But I digress even more than I should.

Point is, I find beauty in Scrabble when it’s not just about strategies for putting the largest number of obscure words on the board and blocking other players. In fact, I’d rather play something that I find neat even if it scores lower. For instance, I enjoyed adding “queen” to “ship” for the mere fact that “queenship” is a neat word (I wasn’t even sure it existed). Also, I like the ability to string two words together to make a new one. Call me crazy. Must come from my language science background.

So… I started thinking about variants. In one variant I had in mind, a player can invent one new word every game as long as s/he can provide a definition for it. This word would then be added to the working dictionary to be used in future games. In another variant, words from multiple languages could be used. In yet another variant, proper names could be used. In perhaps my favourite variant, words which relate to another word on the board would gain the points from that other word (all players would need to agree on the connection).

Possibilities are endless. And many of these variants would be rather easy to implement on a computer-based platform. For instance, all variants which relate to dictionaries could be implemented through the use of custom dictionaries. And alternative scoring rules could be added to a Scrabble program through the use of bonus points or some such.

One variant I thought about which could be quite interesting for language scientists would be IPA Scrabble or Scrabble using the International Phonetic Alphabet. Players could use IPA characters to “spell out” valid words using either narrow or broad phonetic transcription strategies. So, in some cases, ˈlɪtl̩ or ˈlɪtɫ̩ could be allowed. Personally, I’d be one to accept a rather broad range of even impressionistic variants, including “litl” and “lidl” even though they miss some transcription details.

Such a game could be quite fun for people who have working knowledge of IPA and it doesn’t sound so hard to implement. What’s more, it could help people get used to IPA transcription, which is often a good thing in language sciences.

Well, as it turns out, I’m not the only one who thought about IPA Scrabble. A simple Google search for these two turns returns several relevant hits including: a wishlist for fun language things in which IPA Scrabble is assumed to exist; a page for a linguistics club which lists IPA Scrabble as one of their activities; and a page citing Scrabble variants which lists the IPA magnets as a Scrabble-like game. As my wife happens to have these IPA magnets, I was thinking about the same exact thing.

What’s funny about this last page I mentioned as a result for my “IPA Scrabble” Google search is that author Jed Hartman spoke my mind, back in 1998:

I like playing word games for fun rather than competitively. So I like the general idea of Scrabble®, but I don’t much enjoy playing it with devotees of the game; they tend to score lots of points by playing dozens of two-letter words that nobody except The Official Scrabble Players Dictionary has ever used. vv is for vvariants

Three of the six variants he lists are quite close to what I had in mind

  • Multidirectional Scrabble
  • Wraparound Scrabble
  • Multi-Source Scrabble (similar to my multi-language version)
  • Stackable Scrabble
  • Plausible Scrabble (similar to my word-addition version)
  • IPA Crossword (similar to my IPA Scrabble)

So, I don’t score for originality on this one. Ah, well.

I do wonder if Hartman himself has played all of these variants. And I wonder how implementable they all are through computer versions. My hunch is that any competent program could easily implement most of them within certain limits. For instance, the multi-source variant would only need dictionary files to be implemented but such dictionary files may be hard to come by. Although, with initiatives like Wiktionary and Urban Dictionary, it may be relatively trivial to get wordlists for use in dictionary files.

One thing this all made me think of is the fact that there’s indeed a lot of data available out there and that uses of data may not be entirely predicted by the type of data used. Ok, sure, the leaps from online dictionaries to wordlists to dictionary files to multi-source Scrabble are rather obvious. But chances are that most contributors to Wiktionary and Urban Dictionary weren’t thinking of multi-source Scrabble when they added most of those entries. There’s a whole thing about human-readable vs. machine-readable data involved here. And it all makes me think about newish approaches to data management, such as Freebase (results for “Scrabble”) and Mahalo (results for “Scrabble”).

One Cellphone Per Child? Ethnographic Insight and Individualism

Lots to mull over.

Haven’t read this report by Daniel Miller and Heather Horst (PDF) yet, but it does sound quite insightful:

The whole report is full of examples for ethnography’s ability to check (and often disprove) common-sense beliefs concerning the benefits of new technologies

Rich ethnographic reports about the uses of ICT in low-income communities « Culture Matters

Especially interesting to me is the discussion of the potential implications of cellphone use in “highly individualistic” Jamaica:

One promising way would be to provide limited internet access through the (highly popular) cell phone.

Rich ethnographic reports about the uses of ICT in low-income communities « Culture Matters

In some cases, Internet access through cellphones sounds more appropriate than Nicholas Negroponte‘s well-publicized brainchild, the One Laptop Per Child project. Like many others, I have been thinking about the implications of the OLPC project. And about the fact that cellphones might be a better tool than laptops in several of those contexts in which Euro-American technocrats try to empower others through technology.

On a Radio Open Source episode on the OLPC, cellphones were very briefly mentioned as an alternative to laptops. I really wish they had discussed the issue a tiny bit more.

After all, cellphones may be The Globalisation technology. And it can be very local. So “glocal” is the ugly but appropriate name.

One thing which makes me think cellphones may be more appropriate than laptops is the rate of penetration for cellphones in many parts of the world. Even in West Africa, where computer networks tend to be rather slow, cellphones seem quite appropriate.

A few months ago, I was discussing cellphone use in Africa with a Ghanaian professor of economics who made me realise that, contrary to what I thought, cellphones are quite compatible with African sociability. Yes, a cellphone can be the prototypical “individualistic device” but it can also be a way to integrate technology in social networks.

One problem with cellphones is the perception people may have of the technology, especially in educational contexts. Some school districts have banned the use of cellphones and such bans have led to intriguing discussions. Some people see cellphones as disruptive in learning environments but at least one teacher, Don Hinkelman, has found ways to use cellphones in the classroom. It seems relevant to point out that Don teaches in Japan, where cellphone technology seems to be “embedded in the social fabric” in ways which are quite distinct from the ways cellphones are used in North America.

Fellow anthropologist Mizuko Ito and others have published on cellphone use in Japan (see Savage Minds). Haven’t read the book but it sounds fascinating. Also interesting to note is the fact that books recommended by Amazon.com in relation to Ito’s Personal, Portable, Pedestrian mostly have to do with cellphone technology’s impact on social life. Yet anthropologists are typically anti-determinists, contrary to McLuhan followers.

Now, to loop this all back… Another book recommended for readers of Ito et al. is The Cell Phone: An Anthropology of Communication, written by Heather Horst and Daniel Miller. Yes, the authors of the article which sparked my interest.

Turns out, I should really learn more about what fellow anthropologists are saying about cellphones.

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