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Handhelds for the Rest of Us?

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Ok, it probably shouldn’t become part of my habits but this is another repost of a blog comment motivated by the OLPC XO.

This time, it’s a reply to Niti Bhan’s enthusiastic blogpost about the eeePC: Perspective 2.0: The little eeePC that could has become the real “iPod” of personal computing

This time, I’m heavily editing my comments. So it’s less of a repost than a new blogpost. In some ways, it’s partly a follow-up to my “Ultimate Handheld Device” post (which ended up focusing on spatial positioning).

Given the OLPC context, the angle here is, hopefully, a culturally aware version of “a handheld device for the rest of us.”

Here goes…

I think there’s room in the World for a device category more similar to handhelds than to subnotebooks. Let’s call it “handhelds for the rest of us” (HftRoU). Something between a cellphone, a portable gaming console, a portable media player, and a personal digital assistant. Handheld devices exist which cover most of these features/applications, but I’m mostly using this categorization to think about the future of handhelds in a globalised World.

The “new” device category could serve as the inspiration for a follow-up to the OLPC project. One thing about which I keep thinking, in relation to the “OLPC” project, is that the ‘L’ part was too restrictive. Sure, laptops can be great tools for students, especially if these students are used to (or need to be trained in) working with and typing long-form text. But I don’t think that laptops represent the most “disruptive technology” around. If we think about their global penetration and widespread impact, cellphones are much closer to the leapfrog effect about which we all have been writing.

So, why not just talk about a cellphone or smartphone? Well, I’m trying to think both more broadly and more specifically. Cellphones are already helping people empower themselves. The next step might to add selected features which bring them closer to the OLPC dream. Also, since cellphones are widely distributed already, I think it’s important to think about devices which may complement cellphones. I have some ideas about non-handheld tools which could make cellphones even more relevant in people’s lives. But they will have to wait for another blogpost.

So, to put it simply, “handhelds for the rest of us” (HftRoU) are somewhere between the OLPC XO-1 and Apple’s original iPhone, in terms of features. In terms of prices, I dream that it could be closer to that of basic cellphones which are in the hands of so many people across the globe. I don’t know what that price may be but I heard things which sounded like a third of the price the OLPC originally had in mind (so, a sixth of the current price). Sure, it may take a while before such a low cost can be reached. But I actually don’t think we’re in a hurry.

I guess I’m just thinking of the electronics (and global) version of the Ford T. With more solidarity in mind. And cultural awareness.

Google’s Open Handset Alliance (OHA) may produce something more appropriate to “global contexts” than Apple’s iPhone. In comparison with Apple’s iPhone, devices developed by the OHA could be better adapted to the cultural, climatic, and economic conditions of those people who don’t have easy access to the kind of computers “we” take for granted. At the very least, the OHA has good representation on at least three continents and, like the old OLPC project, the OHA is officially dedicated to openness.

I actually care fairly little about which teams will develop devices in this category. In fact, I hope that new manufacturers will spring up in some local communities and that major manufacturers will pay attention.

I don’t care about who does it, I’m mostly interested in what the devices will make possible. Learning, broadly speaking. Communicating, in different ways. Empowering themselves, generally.

One thing I have in mind, and which deviates from the OLPC mission, is that there should be appropriate handheld devices for all age-ranges. I do understand the focus on 6-12 year-olds the old OLPC had. But I don’t think it’s very productive to only sell devices to that age-range. Especially not in those parts of the world (i.e., almost anywhere) where generation gaps don’t imply that children are isolated from adults. In fact, as an anthropologist, I react rather strongly to the thought that children should be the exclusive target of a project meant to empower people. But I digress, as always.

I don’t tend to be a feature-freak but I have been thinking about the main features the prototypical device in this category should have. It’s not a rigid set of guidelines. It’s just a way to think out loud about technology’s integration in human life.

The OS and GUI, which seem like major advantages of the eeePC, could certainly be of the mobile/handheld type instead of the desktop/laptop type. The usual suspects: Symbian, NewtonOS, Android, Zune, PalmOS, Cocoa Touch, embedded Linux, Playstation Portable, WindowsCE, and Nintendo DS. At a certain level of abstraction, there are so many commonalities between all of these that it doesn’t seem very efficient to invent a completely new GUI/OS “paradigm,” like OLPC’s Sugar was apparently trying to do.

The HftRoU require some form of networking or wireless connectivity feature. WiFi (802.11*), GSM, UMTS, WiMAX, Bluetooth… Doesn’t need to be extremely fast, but it should be flexible and it absolutely cannot be cost-prohibitive. IP might make much more sense than, say, SMS/MMS, but a lot can be done with any kind of data transmission between devices. XO-style mesh networking could be a very interesting option. As VoIP has proven, voice can efficiently be transmitted as data so “voice networks” aren’t necessary.

My sense is that a multitouch interface with an accelerometer would be extremely effective. Yes, I’m thinking of Apple’s Touch devices and MacBooks. As well as about the Microsoft Surface, and Jeff Han’s Perceptive Pixel. One thing all of these have shown is how “intuitive” it can be to interact with a machine using gestures. Haptic feedback could also be useful but I’m not convinced it’s “there yet.”

I’m really not sure a keyboard is very important. In fact, I think that keyboard-focused laptops and tablets are the wrong basis for thinking about “handhelds for the rest of us.” Bear in mind that I’m not thinking about devices for would-be office workers or even programmers. I’m thinking about the broadest user base you can imagine. “The Rest of Us” in the sense of, those not already using computers very directly. And that user base isn’t that invested in (or committed to) touch-typing. Even people who are very literate don’t tend to be extremely efficient typists. If we think about global literacy rates, typing might be one thing which needs to be leapfrogged. After all, a cellphone keypad can be quite effective in some hands and there are several other ways to input text, especially if typing isn’t too ingrained in you. Furthermore, keyboards aren’t that convenient in multilingual contexts (i.e., in most parts of the world). I say: avoid the keyboard altogether, make it available as an option, or use a virtual one. People will complain. But it’s a necessary step.

If the device is to be used for voice communication, some audio support is absolutely required. Even if voice communication isn’t part of it (and I’m not completely convinced it’s the one required feature), audio is very useful, IMHO (I’m an aural guy). In some parts of the world, speakers are much favoured over headphones or headsets. But I personally wish that at least some HftRoU could have external audio inputs/outputs. Maybe through USB or an iPod-style connector.

A voice interface would be fabulous, but there still seem to be technical issues with both speech recognition and speech synthesis. I used to work in that field and I keep dreaming, like Bill Gates and others do, that speech will finally take the world by storm. But maybe the time still hasn’t come.

It’s hard to tell what size the screen should be. There probably needs to be a range of devices with varying screen sizes. Apple’s Touch devices prove that you don’t need a very large screen to have an immersive experience. Maybe some HftRoU screens should in fact be larger than that of an iPhone or iPod touch. Especially if people are to read or write long-form text on them. Maybe the eeePC had it right. Especially if the devices’ form factor is more like a big handheld than like a small subnotebook (i.e., slimmer than an eeePC). One reason form factor matters, in my mind, is that it could make the devices “disappear.” That, and the difference between having a device on you (in your pocket) and carrying a bag with a device in it. Form factor was a big issue with my Newton MessagePad 130. As the OLPC XO showed, cost and power consumption are also important issues regarding screen size. I’d vote for a range of screens between 3.5 inch (iPhone) and 8.9 inch (eeePC 900) with a rather high resolution. A multitouch version of the XO’s screen could be a major contribution.

In terms of both audio and screen features, some consideration should be given to adaptive technologies. Most of us take for granted that “almost anyone” can hear and see. We usually don’t perceive major issues in the fact that “personal computing” typically focuses on visual and auditory stimuli. But if these devices truly are “for the rest of us,” they could help empower visually- or hearing-impaired individuals, who are often marginalized. This is especially relevant in the logic of humanitarianism.

HftRoU needs a much autonomy from a power source as possible. Both in terms of the number of hours devices can be operated without needing to be connected to a power source and in terms of flexibility in power sources. Power management is a major technological issue, with portable, handheld, and mobile devices. Engineers are hard at work, trying to find as many solutions to this issue as they can. This was, obviously, a major area of research for the OLPC. But I’m not even sure the solutions they have found are the only relevant ones for what I imagine HftRoU to be.

GPS could have interesting uses, but doesn’t seem very cost-effective. Other “wireless positioning systems” (à la Skyhook) might reprsent a more rational option. Still, I think positioning systems are one of the next big things. Not only for navigation or for location-based targeting. But for a set of “unintended uses” which are the hallmark of truly disruptive technology. I still remember an article (probably in the venerable Wired magazine) about the use of GPS/GIS for research into climate change. Such “unintended uses” are, in my mind, much closer to the constructionist ideal than the OLPC XO’s unified design can ever get.

Though a camera seems to be a given in any portable or mobile device (even the OLPC XO has one), I’m not yet that clear on how important it really is. Sure, people like taking pictures or filming things. Yes, pictures taken through cellphones have had a lasting impact on social and cultural events. But I still get the feeling that the main reason cameras are included on so many devices is for impulse buying, not as a feature to be used so frequently by all users. Also, standalone cameras probably have a rather high level of penetration already and it might be best not to duplicate this type of feature. But, of course, a camera could easily be a differentiating factor between two devices in the same category. I don’t think that cameras should be absent from HftRoU. I just think it’s possible to have “killer apps” without cameras. Again, I’m biased.

Apart from networking/connectivity uses, Bluetooth seems like a luxury. Sure, it can be neat. But I don’t feel it adds that much functionality to HftRoU. Yet again, I could be proven wrong. Especially if networking and other inter-device communication are combined. At some abstract level, there isn’t that much difference between exchanging data across a network and controlling a device with another device.

Yes, I do realize I pretty much described an iPod touch (or an iPhone without camera, Bluetooth, or cellphone fees). I’ve been lusting over an iPod touch since September and it does colour my approach. I sincerely think the iPod touch could serve as an inspiration for a new device type. But, again, I care very little about which company makes that device. I don’t even care about how open the operating system is.

As long as our minds are open.

amateurs, Anthropology, Apple, comment-fishing, critical thinking, Ethnography, Learning, linkfest, performance, playfulness, shameless plug, techno lust, Touch devices, wishful thinking

Playfully Noted

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Got a number of things about which I want to blog. Many of them in notes/outline form. Might have to wait a bit.

But one thing which keeps coming up is the notion of playfulness. Been blogging about it a bit over the years,  especially since this February 2006 post which was connected with my teaching. The next day, I was posting a short entry in French about playfulness in music. Music playing in the strongest sense. Free play.

That was over two years ago. Flies are being timed.
Still thinking about playfulness quite a bit. In music, learning, technology…
What I mean by playfulness is rather simplistic, but it works: free, undirected, aimless, open behavior. Acts of playfulness, in my mind, appear not to be goal-oriented nor competitive. Extremely low stakes. Failure isn’t even registered. No evaluation whatsoever. The opposite of performance, to go back to performance theory which inspired part of that first entry.
Of course, my notion of playfulness might be different to that of many of the people who work on and “play with” games. Some people conceive of fun as embedded in competition. As I’m personally not very competition-driven, my conception and perception are different.
I’m neither a game theorist nor an avid gamer. At best, I’d be labelled as one of those “casual gamers” game developers are finally trying to reach. So: I’m no expert. But I do enjoy discussions of playfulness facilitated by those who work on game. Thanks in part to the video game industry, playfulness is making its way into the technology/education confluence as well as in corporate circles.
Some recent things I’ve thought about in terms of playfulness.
Playing music on Touch devices or other handhelds. My French post on “easy musicking” mentioned Electroplankton. Other forms of handheld musicking:

Can’t help but think that handheld music can really “spring up,” especially in terms of casual musicking. With the release of the software development kit for Apple’s Touch devices, there’s mindshare for handhelds as ultimate interface.

Of course, music games are gaining attention and people are jumping on the bandwagon. After all, music games may mean big business. Usually, I blog about music at Critical World or at my ethnomusicology course blog. Here, I’m mostly thinking about playfulness. And music games aren’t really playful in my sense of the term. Too competitive.

In terms of playful learning, I’ve been thinking quite a bit about “playing with data.” In part thanks to Gapminder, that I just discovered through Google Spreadsheets (even though Gapminder’s Trendalyzer software has been acquired by Google over a year ago). In my mind, Hans Rosling’s 2006 and 2007 TED presentations about Gapminder really capture the spirit of playful learning. Especially in connection to critical thinking, open-mindedness, creativity, and cultural awareness. (Anthro FTW!)

Now, if I could only get paid to do a project on using Touch devices for playful musicking in learning contexts… 😉

academic podcasting, Apple, collaborative learning, Education, educational technology, eLearning, enthusiasm, iPhone, iPod touch, learning materials, playfulness, podcasting, ramblings

Educational Touch: Handhelds in Schools

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The more I think about it, the more Touch-style handhelds seem to make sense in educational and academic contexts. They don’t need to be made by Apple. But Apple’s devices are inspiring in this respect.

Here’s a thought, which would be a deal-maker for many an instructor: automatically turn off all student cellphones. A kind of “classroom mode,” similar to the “airplane mode” already on the iPhone. And it could apply to non-phone devices (i.e., the iPod touch and future models in those Touch lines). An instructor could turn off all audio out from the all the handheld devices in the room. Or turn them all on, if needed. This could even be location-based, if the devices have sufficiently precise positioning systems.
To go even further, one might imagine some control over what apps may be used during class. Turning off games, for instance. Or chat. Or limit browsing to the LAN. Not “always off,” mind you. But selectively opting out of some of the handhelds’ features. Temporarily.

In most situations, such controls seem overly restrictive to me. Apart from preventing cellphones from ringing during lecture, I typically want to let students as free as possible. But I do know that many of my colleagues (not just admins) would just love it if they could limit some of the things students can do during class with such devices.

One obvious context for such limits is an in-class exam. If they could easily prevent students from using non-allowed materials during an exam, many teachers would likely appreciate the convenience of exams on handhelds. Just imagine: automatic grading and grade reporting, easy transfer of answers, access to rich multimedia content, seamless interface…
As was obvious to me during the Apple event yesterday, Touch-style handhelds could be excellent tools for “distance education.” Learners and teachers could be anywhere and the handhelds could make for more direct collaboration than large lectures. Advantages of handhelds over laptops are less obvious here than in classroom contexts but it’s easy to think of fieldwork situations in which learners could collaborate with experts from just about anywhere there is a wireless connection. Immediate access to learning materials at almost any moment.

And podcasting. While podcasting got a big boost when iTunes began podcast support, there’s a lot which could be done to improve podcasting and podcast management. As iPod media devices, Touch handhelds have good playback features already. But there could be so much more in terms of interacting with (multimedia) content. Transcripts, tags, associated slides, audio comments, fast-speed playback, text notes, video responses, links, cross-references, playback statistics, waveform-based navigation…

Podcasting can still become big.  It’s now a “household concept” but it’s not as mainstream nor as life-changing as many hoped it’d become, back in 2005. I’m not really forecasting anything but I can envision contexts in which enhance podcasting feautres could make our lives easier. Especially in schools.

Education in general (and university education in particular) may be the context where podcasting’s potential is most likely to be realized. Though the technological basis for podcasting is quite general in scope (RSS enclosures, podcatching software, etc.), podcasting often feels like an educational solution, first and foremost.

A lot has been said about educational uses of podcasting. Early reports showed some promising results with those teachers who were willing to think creatively about the technology. I personally enjoyed a number of advantages of podcasting in my own courses, including several imponderables. Software packages meant for lecturecasts (podcast lectures) already exist. Apple’s own iTunes U is specifically geared toward university education using podcasts.

But there’s still something missing. Not just for podcasts. For handheld “educational technology.”
Momentum? Possibly. Where would it come from, though?

Killer devices? Apple already pushes its own devices (including the iPod touch) for “Mobile Learning.”

Cool apps? Haven’t really looked at the Web apps but it seems likely that some of them can already lead to epiphanies and “teaching moments.” Not to mention that tons of excellent learning software will surely come out of Cocoa Touch development.

Funding? My feeling is that apart from providing financial support for user-driven and development projects, “educational technology” monies are often spent unwisely. The idea isn’t to spend money but to “unleash the potential” of learners and teachers.

Motivation? Many learners and teachers are ready and it would be absurd to force anyone to become enthusiastic about a specific tool or technology.

My guess is that the main thing we need to make “mobile learning” a reality is to take a step back and look at what is already possible. Then look at what can become possible. And just start playing around with ideas and tools.

Learning is a component of playfulness.

Apple, Education, educational technology, iPhone, iPod touch, OLPC, ramblings, schools, Touch devices

Touch Devices in Education

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Repost from: Lounge: Apple Touch Devices in the Classroom?

(Some redundant parts from the last post.)

Watched and blogged about Apple’s enterprise and development media event, yesterday. The event was about what I call “Touch” products (iPhone and iPod Touch).
One thing which struck me is that Phil Schiller started the enterprise section of that presentation with some comments about Stanford. Now, I’m not one to favor the customer-based model of education. I still see Stanford as being about knowledge more than about financial profit.
Still, this all got me thinking: What if we started using Apple’s Touch products in the classroom? Distributing and sharing documents around the group as we are working on diverse projects. Streaming lecture material (audio, video, slides) directly to learners’ handhelds on which they can take notes. Synchronous and asynchronous chats. Collaborative editing. Task management…
For that matter, even Microsoft Exchange could make sense in this context. Some campuses already use it for faculty but it’d make perfect sense to have push email, calendars, and contacts on school devices. Secure connections. Global address list. Remote wiping if the device gets stolen or lost.
Even the application distribution system (using the App Store), which may make some developers cringe, could make some sense for schools. Controlling which applications are on school devices sounds awful from the perspective of many a tech enthusiasts, but it could sound really good to school IT managers.
In this sense, Touch devices could make more sense than traditional laptop programs for education. Better battery life, somewhat lower cost, better security, easier maintenance… A Touch program could even have some advantages over newer generation laptop programs, especially in terms of “control.”

I know, I know… I’m sounding like a Pointy-Haired Boss. I’m surprised myself. I guess that, as an ethnographer, I tend to put myself in someone else’s shoes. In this case, it happens to be the shoes of a school administrator.
Of course, I prefer Open devices. In this sense, Google’s Android would satisfy my Open-loving side more than Apple’s Touch products. It’s just that admins tend not to like openness so much and they’re the ones who need to be convinced.

Apple, cellphones, comment-fishing, computers, Education, educational technology, eLearning, informal learning, iPhone, iPod, iPod touch, linkfest, PDAs, podcasting, smartphones, Tech, techno enthusiasts, technology, textbooks, voice, wishful thinking, wishlists

Touch Thoughts: Apple's Handheld Strategy

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I’m still on the RDF.
Apple‘s March 6, 2008 event was about enterprise and development support for its iPhone and iPod touch lines of handheld devices. Lots to think about.

(For convenience’s sake, I’ll lump together the iPod touch and the iPhone under the name “Touch,” which seems consistent with Apple’s “Cocoa Touch.”)

Been reading a fair bit about this event. Interesting reactions across the board.

My own thoughts on the whole thing.
I appreciate the fact that Phil Schiller began the “enterprise” section of the event with comments about a university. Though universities need not be run like profit-hungry corporations, linking Apple’s long-standing educational focus with its newly invigorated enterprise focus makes sense. And I had a brief drift-off moment as I was thinking about Touch products in educational contexts.

I’m surprised at how enthusiastic I get about the enterprise features. Suddenly, I can see Microsoft’s Exchange make sense.

I get the clear impression that even more things will come into place at the end of June than has been said by Apple. Possibly new Touch models or lines. Probably the famous 3G iPhone. Apple-released apps. Renewed emphasis on server technology (XServe, Mac OS X Server, XSan…). New home WiFi products (AirPort, Time Capsule, Apple TV…). New partnerships. Cool VC-funded startups. New features on the less aptly named “iTunes” store.

Though it was obvious already, the accelerometer is an important feature. It seems especially well-adapted to games and casual gamers like myself are likely to enjoy games this feature makes possible. It can also lead to very interesting applications. In fact, the “Etch and Sketch” demo was rather convincing as a display of some core Touch features. These are exactly the features which help sell products.
Actually, I enjoyed the “wow factor” of the event’s demos. I’m convinced that it will energize developers and administrators, whether or not they plan on using Touch products. Some components of Apple’s Touch strategy are exciting enough that the more problematic aspects of this strategy may matter a bit less. Those of us dreaming about Android, OpenMoko, or even a revived NewtonOS can still find things to get inspired by in Apple’s roadmap.

What’s to come, apart from what was announced? No idea. But I do daydream about all of this.
I’m especially interested in the idea of Apple Touch as “mainstream, WiFi, mobile platform.” There’s a lot of potential for Apple-designed, WiFi-enabled handhelds. Whether or not they include a cellphone.
At this point, Apple only makes five models of Touch products: three iPod touches and two iPhones. Flash memory is the main differentiating factor within a line. It makes it relatively easy to decide which device to get but some product diversity could be interesting. While some people expect/hope that Apple will release radically new form factors for Touch devices (e.g., a tablet subnotebook), it’s quite likely that other features will help distinguish Apple’s Touch hardware.
Among features I’d like to get through software, add-ons, or included in a Touch product? Number of things, some alluded to in the “categories” for this post. Some of these I had already posted.

  • Quality audio recording (to make it the ideal fieldwork audio tool).
  • eBook support (to compete with Amazon’s Kindle).
  • Voice support (including continuous dictation, voice interface…).
  • Enhanced support for podcasting (interacting with podcasts, sending audio/video responses…)
  • Video conferencing (been thinking about this for a while).
  • GPS (location will be big).
  • Mesh networking (a neat feature of OLPC’s XO).
  • Mobile WiMAX (unlikely, but it could be neat).
  • Battery pack (especially for long trips in remote regions).
  • Add-on flash memory (unlikely, but it could be useful, especially for backup).
  • Offline storage of online content (likely, but worth noting).
  • Inexpensive model (especially for “emerging markets”).
  • Access to 3G data networks without cellular “voice plan” (unlikely, but worth a shot).
  • Alternative input methods (MessagEase, Graffiti, adaptive keyboard, speech recognition…).
  • Use as Mac OS X “host” (kind of like a user partition).
  • Bluetooth/WiFi data transfer (no need for cables and docks).
  • MacBook Touch (unlikely, especially with MacBook Air, but it could be fun).
  • Automatic cell to VoIP-over-WiFi switching (saving cell minutes).

Of course, there are many obvious ones which will likely be implemented in software. I’m already impressed by the Omni Group’s pledge to develop a Touch version of their flagship GTD app.

Apple, iPod

Getting an iPod Dock Connector (Old Draft)

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Speaking of housecleaning… The draft for this one was part of another post.
Mark the date: November 14, 2007.

Nearly epic. Don’t know that there’s a hero.

Too absurd not to be funny.

So despite what it may look like, this is not a rant. I went on smiling most of the time.

A simple cable, weighing 37g (72g in box). Paid 26,33$ CAD ($27.35 USD), thanks to a 10$ rebate. And it was probably the most complicated purchase in my life.
The Apple Store (U.S.) – Apple iPod Dock Connector to FireWire Cable

[That’s the extent of that draft. Going from memory, now…]

The first thing to happen was that the iPod I was using (had bought it refurb’ed for my wife, a year and half before) had to be restored. Problem was that, to be restored, an iPod needs to be plugged to a wall outlet. The desktop I was using didn’t allow for the “USB cable half-way through” trick to work. I had an iPod power adapter but it was for FireWire (because it came with my older iPod). So I decided to get a FireWire Dock connector.

Saw the item selling for $5 at Apple’s online store but I don’t like to mail-order things, especially not something as inexpensive as that.

Went to Micro Boutique (walking distance from my place, at the time). It was a Sunday in late September or early October, IIRC. I was told that this item was in the warehouse and that I could come and pick it up the following morning. No need to put a hold on it, they had the part. It would cost $10, but that was still ok.

Was teaching that following morning, ended up going a few days later. They didn’t have the part but could order it and it would get there soon. They’d call me once it’s in.

They did call me, after a couple of weeks. The part was in. I went to the store to be told that they hadn’t received the part, that I could order it again. It was becoming a bit absurd, but I did order the part. They then called me again, a week or so later to tell me the part was there. I went back to the store and they couldn’t locate the actual part! I was told that they would call me again. Which they did do, a couple of days later, and this time, they had the actual part. After weeks and five visits.

Again, this wasn’t meant as a rant. I laughed most of the time. 🙂

Apple, enthusiasm, iPod, naïveté, PDAs, personal, ramblings, Tech

Confessions of a Naïve Tech Enthusiast (Old Draft)

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I’m doing a bit of housecleaning. This is an old post I had in my drafts. Moved to Austin in the meantime, blogged about other things…

Dunno that I’ll finish this one. Should have REROed. In a way, it’s the prelude to my ultimate handheld post.

I keep dreaming of different devices which would enhance my personal and professional experience. Not that I’m really a gadget geek. But technology has, to a large extent, been part of improvements in my life.

Though I would hesitate to call “addictive” my relation to computer technology, I certainly tend to depend on it quite a bit.

Some context.

Ok, ok! A lot of context.

Let’s go back. Waaaaay back. To the summer of 1993. I was 21, then, and had already been a Mac-head for more than six years. Without being a complete fanboy of Apple Computers, I guess I was easily impressed by many of its products. During a trip to Cape Cod that summer, I got to read an issue of USA Today. In that issue, I read a review of a new class of computers, the Personal Digital Assistant (PDA). I still remember how I felt. It might not have been my first “tech-induced epiphany” but it was one of the most intense. I not only started drifting off (which was easy enough to do, as I was in the back seat of my mother’s car), I actually started perceiving what my life could be with one of those devices.

Of course, I could afford any of them. Even when it became possible for me to purchase such a device, it remained financially irrational for me to spend that money on a single device, no matter how life-changing it might have been.

Shortly after discovering the existence of PDAs, and still during the summer of 1993, I discovered the existence of the Internet. Actually, it’s all a bit blurry at this point and it’s possible that I may have heard of the Internet before reading that epiphany-inducing USA Today article. Point is, though, that the Internet, not the PDA, changed my life at that point.

Whatever my computing experience had been until that point is hard to remember because the ‘Net changed everything. I know about specific computers I had been using until that point (from a ViC20 to an SE/30). I do remember long evenings spent typing from my handwritten notes taken during lectures. I still get a weird feeling thinking about a few sleepless nights spent playing simple strategy and card games on my father’s old Mac Plus. But I just can’t remember I could live without the ‘Net. I wasn’t thinking the same way.

Not too long after getting my first email account (on Université de Montréal’s Mistral server, running IRIX), the ‘Net helped me land my first real job: research assistant at a speech synthesis lab in Lausanne, Switzerland.

In late 1993 or early 1994, I had sent an email to a prominent ethnomusicologist about applying to the graduate program where she was and mentioned something about computer-based acoustic analysis, having taken a few courses in acoustics. She told me about Signalyze, a demo version of which was available through a Gopher server for that Swiss lab. While looking at that Gopher server, I became interested in the lab’s research projects and contacted Eric Keller, head of that lab and the main developer for Signalyze. I was already planning on spending that summer in Switzerland, working at my father’s cousin’s crêperie, so I thought spending some time in Lausanne interacting with members of Keller’s lab was a good idea. I was just finishing my bachelor’s degree in anthropology at Université de Montréal (with a focus on linguistic anthropology and ethnomusicology). So I was interested in doing something related to sound analysis in musical or speech contexts. Keller asked for my résumé and offered me paid work at his lab for the summer. I ended up spending both that summer and the whole 1994-1995 academic year working at this lab, being paid more than some of my mentors in Montreal.

Technologically-speaking, my life in Switzerland was rather intense. I was spending 15 hours a day in front of a computer, doing acoustic analysis of speech sounds. This computer was a Mac IIvx which had once belonged to UQÀM. A very funny coincidence is that the Mac IIvx I was using had become the source of part of the funding for a fellowship at UQÀM. After I met the incredible woman who became my wife, she received that fellowship.

As this computer had a fast connection to the Internet, I became used to constantly having online access. I was mostly using it to send and receive emails, including messages to and from mailing-lists, but I also got to dabble in HTML a bit and did spend some time on the still burgeoning World Wide Web. I also used a few instant messaging systems but I was still focused on email. In fact, I started using email messages to schedule quick coffee breaks with a friend of mine who was working one floor below me.

This 15-months stay in Switzerland is also when I first got a chance to use a laptop. A friend of my father had lent me his laptop so I could work on a translation contract during weekends. Though this laptop (a PowerBook 170, IIRC) wasn’t very powerful, it did give me a vague idea of what mobile computing might be like.

Coming back to Quebec about my Swiss experience, I began my master’s degree in linguistic anthropology. After looking at different options, I bought a PowerMac 7200 through a friend of mine. That 7200 (and the PowerMac 7300 which followed it) greatly enhanced my stationary computing experience. I probably wasn’t thinking about mobile and handheld devices that much, at that time, but I was still interested in mobile computing.

Things started to change in 1997. At that time, I received a Newton MessagePad 130 through the AECP (Apple Educational Consultant Program). This was a great device. Too big for most pockets. But very nice in almost every other respect. While my handwriting is hard to read by most humans, the Newton’s handwriting did quite a decent job at recognising it. I also became quite adept in Graffiti, Palm Inc.’s handwriting recognition software based on a constructed script from uppercase latin alphabet. I was able to take notes during lectures and conferences. For a while, I carried my Newton anywhere. But it was so bulky that I eventually gave up. I just stopped carrying my Newton around. At one point, I even lent it to a friend who tried it out for a while. But I wasn’t a PDA user anymore. I still needed the perfect PDA. But the Newton wasn’t it.

In early 1998, I went to Mali for the first time. Before I went, I bought a portable cassette recorder to record interviews and some musical performances.

When I moved to Bloomington, IN in September 1998 to do my Ph.D. coursework, I literally had no computer at home. As I had done for a long time during my bachelor’s degree, I spent long hours in computer labs on campus. The computers themselves were quite good (and updated fairly regularly) and IU had one of the best Internet connections available.

In mid-to-late 2001, when rumours of an Apple-branded portable device started surfacing, I was getting ready for my main ethnographic and ethnomusicological fieldwork trip to Mali.

I kept thinking about different tools to use in the field. For some reason, portable equipment for computing and recording was strangely important for me. I still had my Newton MP130. And I was planning on using it in the field. Except if something radically better came along. So I was hoping for the mysterious handheld device Apple was launching to be something of a Newton replacement. Sure, I knew that Steve Jobs had always hated the Newton, apparently for personal reasons. But I secretly hoped that he would come to his senses and allow Apple to revolutionise the handheld market it had spearheaded back in 1993. When I learnt that the device might be related to audio, I thought that it might be both a PDA and an audio device. More importantly for me, I thought that it would have some recording capabilities, making it the ideal field research tool for ethnographers and ethnomusicologists. I was waiting impatiently for the announcement and, like some others, was disappointed by the initial release, especially when I learnt that the iPod didn’t have any recording capabilities. Soon after this, I bought the main devices which would accompany me in my main field trip to Mali: an Apple iBook (Dual USB) laptop with Combo Drive, a HandSpring Visor Deluxe PDA, a Sony MZ-R37 MiniDisc recorder, and a Sony ECM-MS907 microphone. I used all of these extensively throughout my field trip and, though Internet access was spotty, being able to regularly send and receive messages from my iBook was very beneficial for my research practises. I left the MiniDisc recorder and microphone with Yoro Sidibe, the main person with whom I was working in the field, and had to buy other equipment on my way back.

By mid-2004, I bought a used iPod through eBay. I was still living in Montreal but was moving to South Bend, IN, where I was going to spend a year on a teaching fellowship. To make things easier and cheaper, I had the eBay seller send the iPod to my future office in South Bend. When I arrived in South Bend a month or so later, I finally took possession of my first ever iPod. It was an iPod 2G 20GB with FireWire. It came in a rather big box which also included: the original AC adapter, two extra adapters (including a car one), two pouches, the original headphones, and the original remote control.

My iBook (Dual USB) only had a 10GB hard drive so most of my MP3s were on CD-Rs that I had burnt for use with a CD-MP3 player (at the time, a Rio Volt that I had received as a gift a few years prior). I had also brought in my CD collection, in CD Projects (and similar) carrying cases. Hundreds of CDs, a rather heavy and voluminous burden.

I eventually got a good part of my CD collection on the iPod. And I rediscovered music.

Funny to say, for an ethnomusicologist. But pretty realistic. I had lost touch with this type of private music listening. As convenient as it was to use, my Rio Volt didn’t really enable me to connect with music. It merely allowed me to carry some music with me.

Fairly early on, during my first iPod’s career as my main music device, the remote control started acting funny. Sometimes, it would reboot the iPod for no reason. Using the headphones directly (without the remote control), I didn’t have that problem. Though I know very little about electronics, it seemed to me that something was wrong in the connection between the remote control and the jack. I asked the prior owner who said he never had had a problem with the remote control. I resorted to not using the remote control and went on my happy way to iPod happiness for almost two years. Apple was releasing new iPod models and I would have liked to own them, but my finances wouldn’t allow me to purchase one of them and my iPod 2G was still giving me a lot of pleasure.

When Apple introduced podcast support in mid-2005, I became something of a podcast addict. I subscribed to tons of podcasts and was enjoying the iTunes/iPod integration to its fullest potential. A portion of my music MP3 collection was still taking the largest amount of disk space on my iPod but I was spending more time listening to podcasts than listening to MP3s from my personal collection.

In early 2006, I finally transformed my whole CD collection to MP3s thanks to the large hard drive (160GB) in the refurbished emachines H3070 that I had to buy to replace my then-defunct iBook. The complete collection took over 90GB and it took me quite a while to sort it all out. In fact, large chunks of this MP3 collection remain unexplored to this day. My main “active” collection represents about 15GB, which did fit on my iPod’s 20GB hard drive with enough room for lots of podcasts. So, despite being quite outdated by that time, my iPod 2G was giving a lot of pleasure.

Then, in mid-2006, I started having problems with the headphone jack on this iPod. Come to think of it, I probably had problems with that headphone jack before that time, but it was never enough of a problem to detract me from enjoying my iPod. By mid-2006, however, I was frequently losing sound in one headphone because the jack was moving around. My music- and podcast-listening life wasn’t as happy as it had been. And I started looking elsewhere for audio devices.

Which is how I came to buy an iRiver H120, in July, 2006.

Should follow this post up, at some point

Apple, cellphones, Crazy Predictions, open-source, ramblings, software, software development, speech recognition, techno enthusiasts, techno lust, technological determinism, technology, voice, wishful thinking, wishlists

Free As In Beer: The Case for No-Cost Software

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To summarize the situation:

  1. Most of the software for which I paid a fee, I don’t really use.
  2. Most of the software I really use, I haven’t paid a dime for.
  3. I really like no-cost software.
  4. You might want to call me “cheap” but, if you’re developing “consumer software,” you may need to pay attention to the way people like me think about software.

No, I’m not talking about piracy. Piracy is wrong on a very practical level (not to mention legal and moral issues). Piracy and anti-piracy protection are in a dynamic that I don’t particularly enjoy. In some ways, forms of piracy are “ruining it for everyone.” So this isn’t about pirated software.

I’m not talking about “Free/Libre/Open Source Software” (FLOSS) either. I tend to relate to some of the views held by advocates of “Free as in Speech” or “Open” developments but I’ve had issues with FLOSS projects, in the past. I will gladly support FLOSS in my own ways but, to be honest, I ended up losing interest in some of the most promising projects out there. Not saying they’re not worth it. After all, I do rely on many of those projects But in talking about “no-cost software,” I’m not talking about Free, Libre, or Open Source development. At least, not directly.

Basically, I was thinking about the complex equation which, for any computer user, determines the cash value of a software application. Most of the time, this equation is somehow skewed. And I end up frustrated when I pay for software and almost giddy when I find good no-cost software.

An old but representative example of my cost-software frustration: QuickTime Pro. I paid for it a number of years ago, in preparation for a fieldwork trip. It seemed like a reasonable thing to do, especially given the fact that I was going to manipulate media files. When QuickTime was updated, my license stopped working. I was basically never able to use the QuickTime Pro features. And while it’s not a huge amount of money, the frustration of having paid for something I really didn’t need left me surprisingly bitter. It was a bad decision at that time so I’m now less likely to buy software unless I really need it and I really know how I will use it.

There’s an interesting exception to my frustration with cost-software: OmniOutliner (OO). I paid for it and have used it extensively for years. When I was “forced” to switch to Windows XP, OO was possibly the piece of software I missed the most from Mac OS X. And as soon as I was able to come back to the Mac, it’s one of the first applications I installed. But, and this is probably an important indicator, I don’t really use it anymore. Not because it lacks features I found elsewhere. But because I’ve had to adapt my workflow to OO-less conditions. I still wish there were an excellent cross-platform outliner for my needs. And, no, Microsoft OneNote isn’t it.

Now, I may not be a typical user. If the term weren’t so self-aggrandizing, I’d probably call myself a “Power User.” And, as I keep saying, I am not a coder. Therefore, I’m neither the prototypical “end user” nor the stereotypical “code monkey.” I’m just someone spending inordinate amounts of time in front of computers.

One dimension of my computer behavior which probably does put me in a special niche is that I tend to like trying out new things. Even more specifically, I tend to get overly enthusiastic about computer technology to then become disillusioned by said technology. Call me a “dreamer,” if you will. Call me “naïve.” Actually, “you can call me anything you want.” Just don’t call me to sell me things. 😉

Speaking of pressure sales. In a way, if I had truckloads of money, I might be a good target for software sales. But I’d be the most demanding user ever. I’d require things to work exactly like I expect them to work. I’d be exactly what I never am in real life: a dictator.

So I’m better off as a user of no-cost software.

I still end up making feature requests, on occasion. Especially with Open Source and other open development projects. Some developers might think I’m just complaining as I’m not contributing to the code base or offering solutions to a specific usage problem. Eh.

Going back to no-cost software. The advantage isn’t really that we, users, spend less money on the software distribution itself. It’s that we don’t really need to select the perfect software solution. We can just make do with what we have. Which is a huge “value-add proposition” in terms of computer technology, as counter-intuitive as this may sound to some people.

To break down a few no-cost options.

  • Software that came with your computer. With an Eee PC, iPhone, XO, or Mac, it’s actually an important part of the complete computing experience. Sure, there are always ways to expand the software offering. But the included software may become a big part of the deal. After all, the possibilities are already endless. Especially if you have ubiquitous Internet access.
  • Software which comes through a volume license agreement. This often works for Microsoft software, at least at large educational institutions. Even if you don’t like it so much, you end up using Microsoft Office because you have it on your computer for free and it does most of the things you want to do.
  • Software coming with a plan or paid service. Including software given by ISPs. These tend not to be “worth it.” Yet the principle (or “business model,” depending on which end of the deal you’re on) isn’t so silly. You already pay for a plan of some kind, you might as well get everything you need from that plan. Nobody (not even AT&T) has done it yet in such a way that it would be to everyone’s advantage. But it’s worth a thought.
  • “Webware” and other online applications. Call it “cloud computing” if you will (it was a buzzphrase, a few days ago). And it changes a lot of things. Not only does it simplify things like backup and migration, but it often makes for a seamless computer experience. When it works really well, the browser effectively disappears and you just work in a comfortable environment where everything you need (content, tools) is “just there.” This category is growing rather rapidly at this point but many tech enthusiasts were predicting its success a number of years ago. Typical forecasting, I guess.
  • Light/demo versions. These are actually less common than they once were, especially in terms of feature differentiation. Sure, you may still play the first few levels of a game in demo version and some “express” or “lite” versions of software are still distributed for free as teaser versions of more complete software. But, like the shareware model, demo and light software may seem to have become much less prominent a part of the typical computer user’s life than just a few years ago.
  • Software coming from online services. I’m mostly thinking about Skype but it’s a software category which would include any program with a desktop component (a “download”) and an online component, typically involving some kind of individual account (free or paid). Part subscription model, part “Webware companion.” Most of Google’s software would qualify (Sketchup, Google Earth…). If the associated “retail software” were free, I wouldn’t hesitate to put WoW in this category.
  • Actual “freeware.” Much freeware could be included in other categories but there’s still an idea of a “freebie,” in software terms. Sometimes, said freeware is distributed in view of getting people’s attention. Sometimes the freeware is just the result of a developer “scratching her/his own itch.” Sometimes it comes from lapsed shareware or even lapsed commercial software. Sometimes it’s “donationware” disguised as freeware. But, if only because there’s a “freeware” category in most software catalogs, this type of no-cost software needs to be mentioned.
  • “Free/Libre/Open Source Software.” Sure, I said earlier this was not what I was really talking about. But that was then and this is now. 😉 Besides, some of the most useful pieces of software I use do come from Free Software or Open Source. Mozilla Firefox is probably the best example. But there are many other worthy programs out there, including BibDesk, TeXShop, and FreeCiv. Though, to be honest, Firefox and Flock are probably the ones I use the most.
  • Pirated software (aka “warez”). While software piracy can technically let some users avoid the cost of purchasing a piece of software, the concept is directly tied with commercial software licenses. (It’s probably not piracy if the software distribution is meant to be open.) Sure, pirates “subvert” the licensing system for commercial software. But the software category isn’t “no-cost.” To me, there’s even a kind of “transaction cost” involved in the piracy. So even if the legal and ethical issues weren’t enough to exclude pirated software from my list of no-cost software options, the very practicalities of piracy put pirated software in the costly column, not in the “no-cost” one.

With all but the last category, I end up with most (but not all) of the software solutions I need. In fact, there are ways in which I’m better served now with no-cost software than I have ever been with paid software. I should probably make a list of these, at some point, but I don’t feel like it.

I mostly felt like assessing my needs, as a computer user. And though there always are many things I wish I could do but currently can’t, I must admit that I don’t really see the need to pay for much software.

Still… What I feel I need, here, is the “ultimate device.” It could be handheld. But I’m mostly thinking about a way to get ideas into a computer-friendly format. A broad set of issues about a very basic thing.

The spark for this blog entry was a reflection about dictation software. Not only have I been interested in speech technology for quite a while but I still bet that speech (recognition/dictation and “text-to-speech”) can become the killer app. I just think that speech hasn’t “come true.” It’s there, some people use it, the societal acceptance for it is likely (given cellphone penetration most anywhere). But its moment hasn’t yet come.

No-cost “text-to-speech” (TTS) software solutions do exist but are rather impractical. In the mid-1990s, I spent fifteen months doing speech analysis for a TTS research project in Switzerland. One of the best periods in my life. Yet, my enthusiasm for current TTS systems has been dampened. I wish I could be passionate about TTS and other speech technology again. Maybe the reason I’m notis that we don’t have a “voice desktop,” yet. But, for this voice desktop (voicetop?) to happen, we need high quality, continuous speech recognition. IOW, we need a “personal dictation device.” So, my latest 2008 prediction: we will get a voice device (smartphone?) which adapts to our voices and does very efficient and very accurate transcription of our speech. (A correlated prediction: people will complain about speech technology for a while before getting used to the continuous stream of public soliloquy.)

Dictation software is typically quite costly and complicated. Most users don’t see a need for dictation software so they don’t see a need for speech technology in computing. Though I keep thinking that speech could improve my computing life, I’ve never purchased a speech processing package. Like OCR (which is also dominated by Nuance, these days) it seems to be the kind of thing which could be useful to everyone but ends up being limited to “vertical markets.” (As it so happens, I did end up being an OCR program at some point and kept hoping my life would improve as the result of being able to transform hardcopies into searchable files. But I almost never used OCR (so my frustration with cost-software continues).)

Ah, well…

Apple, cellphones, Ethnography, glocalization, Google, iPhone, location-specific, PDAs, predictions, smartphones, techno enthusiasts, techno lust, wishful thinking, wishlists

I Want It All: The Ultimate Handheld Device?

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In a way, this is a short version of a couple of posts I’ve been planning. RERO‘s better than keeping drafts.

So, what do I want in the ultimate handheld device? Basically, everything. More specifically, I’ve been thinking about the advantages of merging technologies.

At first, I was mostly thinking about “wireless” in general. Something which could bring together WiFi (802.11), WiMAX, and (3G) cellular networks. The idea being that you can get the advantages from all of these so that the device can be online pretty much all the time. It’s a pipedream, of course, but it’s a fun dream to have.

And then, the release of location services on the iPhone and iPod touch made me think about some kind of hybrid positioning system, using GPS, Google’s cellphone-based positioning, and Skyhook‘s Wi-Fi Positioning System (WPS).

A recent article in USA Today explains Skyhook’s strategy:

Jobs, iPhone have Skyhook pointed in right direction – USATODAY.com

And the Skyhook site itself has some interesting scenarios for WPS use in navigation, social networking, content management, location-specific marketing, gaming, and tracking. It seems rather clear to me that positioning systems in general have a rather bright future. I also don’t really see a reason for one positioning system to exclude the others (apart from technological and financial issues).

Positioning will be especially useful if it ever becomes really commonplace. Part network effect, part glocalization.

Of course, there are still several issues to solve. Including privacy and safety concerns. But a good system would make it possible for the user to control her/his positioning information (when and where the user’s coordinates are made available, and how precise they are allowed to be). Even without positioning systems, many of us have been using online mapping services (including Google Maps) to reveal some details about our movements. Typically, we’re fine with even perfect strangers knowing that we’ve been through a public space in the past yet we may only provide precise and up-to-date location details to people we trust. There’s no reason a positioning system on a handheld device should only work in one situation.

Now, I’m not saying that positioning is the “ultimate handheld device’s killer app.” But positioning is the kind of feature which opens up all sorts of possibilities.

And, actually, I’ve been thinking about GPS devices for quite a while. Unfortunately, most of them are either quite expensive or meant almost exclusively for car navigation or for outdoor activities. As a non-wealthy compulsive pedestrian who hasn’t been doing much outdoors in recent years, a dedicated GPS device never seemed that reasonable a purchase.

But as a semi-nomadic ethnographer, I often wished I had an easy way to record where I was. In fact, a positioning-enabled handheld device could be quite useful in ethnographic fieldwork. Several things could be made easier if we were able to geotag field material (including fieldnotes, still pictures, and audio recordings). And, of course, colleagues in archeology have been using GPS and GIS for quite a while.

Of course, any smartphone with a positioning system could help. Apple’s iPhone is one and we already know that smartphones compatible with Google’s Android will be able to have location-based functionalities. Given Google’s lead in terms of maps and cellphone-based positioning, those Android devices do sound rather close to the ultimate handheld device.

Apple

Apple's MacBook Pro as Windows Notebook

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PC World – In Pictures: The Most Notable Notebooks of 2007

Is history being made when the fastest Windows portable reviewed by a PC magazine is a model made by Apple?

What’s more:

  • PC World even makes Apple’s MacBook Pro its “best buy” in a list of ten “power notebooks.”
  • The other laptop in that list which offers “superior performance” is priced much higher than the MBP.
  • Some stores sell the MBP at what this magazine seems to consider to be “average” price for a “power notebook.”
  • Vista is known as a resource hog anyway.

MBP FTW!